We did think £25 for the outdoor Vitality pool was expensive (even if it did include a glass of prosecco) so gave it a miss.

A beautiful hotel with lots of character. We had a gorgeous room and a separate large bathroom. The indoor pool and sauna were very elegant with a calm and serene atmosphere. Sadly the Blok restaurant was closed (on Mondays and Tuesdays) so we had a casual supper in the bar which was delicious and the red wine was excellent. The staff were very friendly and efficient and the customer service was superb.

Stayed in May 2025

N/A

Use of the outdoor pool. Relaxed atmosphere

Stayed in April 2025

Everything

Stayed in May 2025

Spa facilities are not totally inclusive (outdoor pool is extra cost). Food and service in restaurant is to die for but pricey. Not a criticism, just worth bearing in mind

Gorgeous hotel, perfect for a pampering stay, easy parking, had a lovely room 😃

Stayed in May 2025

Lack of disabled car park spaces. There is an overflow car carpark near by, but for a disabled person that would be a difficult small trip.

Stayed in May 2025

the stairs and no lift, but this would not stop me from staying there ever again. Every time I go back home, I will stay there ask for a room that's not quite as out of the way as I was

The room was amazing, however, there wasn't a lift, and as I have a very bad back, the receptionist took my bag to the room, but when I left, I struggled with the stairs. My room was the suite and was very comfortable, light, airy but the stairs leading to it are very, very steep and tiny steps

Stayed in April 2025

Breakfast was extra, expensive, set price with no other option. Limited bar menu and times.

Lovely building, great staff.

Stayed in April 2025

Very few chairs or sunbeds at poolside. No access to outdoor pool for hotel guests and very limited access to indoor pool too.

Amazing food, service, staff and the room was beautiful.

Stayed in April 2025

Dinner was nice , I had the smoked Salmon. I was disappointed with one asparagus as it was delicious. Didn’t think it was value for what I paid. Sorry.

Breakfast, loved the fruit! Homemade Hot cross buns for the Easter Sunday was wonderful. Thank you. The staff were for friendly and helpful.

Stayed in April 2025

Staff where super friendly and it was beautiful

Stayed in March 2025

The only issue we had was there were no towels both mornings we went for a swim and no staff to ask around.

The look of the hotel the style the decor, the pool area was stunning, the staff were friendly and helpful the food was delicious.

Stayed in April 2025

Everything

Stayed in April 2025

Nothing everything was amazing

The property was lovely and clean with a warm welcome

Stayed in April 2025

Wonderful hotel , beautiful fixtures and fittings and spotless . Great staff

Stayed in April 2025

Everything x perfect stay

Stayed in April 2025

Not applicable

Second time we’ve stayed here and I cannot fail the location, facilities, food and staff! We had the Sunday lunch at BLOK and it was 10/10!! I’d also like to give a special mention to Brandon one of the bar staff. He was super!

Stayed in April 2025

Including in our stay was the spa facilities. I found it disappointing that if you wanted to use the outside pool it was an extra £50 each which was way to expensive.

The staff went above and beyond to ensure we enjoyed our stay. The room was beautiful and as it was a birthday we had a birthday card and welsh cakes in our room on arrival.

Stayed in March 2025

Very expensive for food drinks and facilities

Locality

Stayed in March 2025

The bath with shower above seems a little old fashioned and a walk in shower would be more modern and more eco. There was a loud fan noise at night with the window open (possibly from the business next door)

The general decor was lovely. The bar area was nice and Blok restaurant had a cozy atmosphere. Breakfast was superb and had the ambiance of being in a grand family kitchen, with the chef cooking on the stove. We ate in Blok restaurant for sunday lunch and the food was great. The restaurant was closed on our other night so we got bar food which was excellent and we were glad we chose that over going out somewhere else. Our bedroom was large and comfortable although I would have preferred a walk in shower to a bath with shower above. All in all this was a fabulous hotel and we would recommend it to friends.

Stayed in March 2025

No bad points with our stay

The hotel and staff were amazing, the room was stunning and the food was incredible, even down to a little anniversary card and petals on our bed after our day out, we really enjoyed our stay and would definitely return again, Thank you so much for a very memorable stay

Stayed in March 2025

We got given a disabled bathroom which was abit of a let down considering we paid £190 for one night

Lush spa ! Room was tidy

Stayed in February 2025

Beautiful building, good sized rooms, great staff, lovely breakfast cooked on an aga and a great restaurant too.

Stayed in March 2025

The design the colours

Stayed in March 2025

It was a shame that we couldn't use the spa because of time restrictions for hotel guests. It would appear that day visitors are given priority unless you are willing to pay an extra £25pp to use the outdoor heated pool. Location was slightly strange - it's a historic building now surrounded by a modern housing estate.

Beautiful high quality hotel, a special place to stay if you're looking for a treat! Beautiful rooms, high end furnishings & bathrooms. Breakfast was fab & enjoyed 2 evening meals which were absolutely delicious. Staff in the dining rooms were exceptionally personable. Would love to return!

Stayed in March 2025