Was very surprised the hotel didn't have an evening restaurant. If you have been out all day it would have been nice to chill out with an evening meal. The bar did serve some food but it wasn't a very relaxing room.

Excellent location. Very easy to walk everywhere. Comfortable room, very clean, staff helpful when asked questions. Good choice at breakfast. Useful to have parking right next door which was discounted for hotel guests.

Stayed in April 2025

Excellent location ,breakfast was great ,lovely room

Stayed in April 2025

The breakfast was lovely, the location of the hotel was perfect near the centre of the city and near to the railway station

Stayed in April 2025

I kept hitting The cabinet in the room and came away with one very bruised leg, it was just a bit awkwardly placed. My other complaint were the pills, they were a bit lumpy.

The central location is great and right next to a parking. Very friendly staff and good size rooms.

Stayed in April 2025

Nothing

Everything

Stayed in March 2025

Nothing

Ideally situated good room,clean

Stayed in January 2025

This is our go to hotel when we come to Liverpool to watch Liverpool play. Never been disappointed. The staff are top notch and nothing is a problem.

Stayed in March 2025

Room service was a joke. Half a bag of nachos with melted cheese (cold), some guacamole, salsa and cream straight from freezer (solid) was not work £12 and the £5 delivery charge is more that a food delivery half way across town. This service is not good customer relations - I felt cheated.

Perfect location for what I required. Room was clean and comfortable.

Stayed in April 2025

The location was great

Stayed in March 2025

Had to scan for facilities would rather have had notice in room

Very nice place

Stayed in March 2025

nothing

location and comfort and nearby parking

Stayed in March 2025

Duvet felt a little on the thin side.

Good choice of items & kids delivered pancakes as extra treats. All staff were friendly, welcoming and efficient. Good shower pressure as this is often an issue in hotels. Clean and well maintained.

Stayed in March 2025

Everything was to our liking good

The breakfast was very good the staff were friendly the room was ok everything we needed was there have stayed a few times here and will do so again every

Stayed in March 2025

Nighttime reception staff rude

Central for the city and train station

Stayed in March 2025

Only one lift working - a tad slowly.

Perfect location - right next to the train station. Excellent service at reception - checking in was a breeze. Great room, very comfortable bed, very clean. Great breakfast. Staff - all of them, fabulous!

Stayed in March 2025

The bed which they gave us was split, there were two mattresses joined together to make one bed, this did not work for us as a couple, one of us was always in the middle. I did not sleep well, my back was hurting but apart from that, it's a great place to stay overall. Would definitely come back

The place was very beautiful and quie, very spacious rooms.t. Modern furniture which everyone likes and very clean.The members of staff are very polite and helpful than all the hotels i have been in Liverpool Would always come back again because I enjoyed my stay.

Stayed in March 2025

The TV in my room wasn't great. Kept losing signal and switching off. Very frustrating 😕. As a solo female traveller I didn't appreciate being in a room that had a 'connecting door'. I did consider asking to move but the other room stayed unoccupied so all OK, but I think more consideration should be given to safety.

Central location. Very modern and extremely clean. Lovely comfy bed with fabulous pillows. Nice big bath.

Stayed in March 2025

Clean, good size bed

Stayed in January 2025

Nice room, friendly staff

Stayed in February 2025

nothing at all.

cocktails served by John in the bar.

Stayed in February 2025

Unfortunately the people in the next room must have invited friends back and they were partying until four o'clock. My wife and I found it impossible to sleep. I could have phoned reception and complained but kept thinking they would quieten down and remembering I was once young myself left them to it. We suffered for our lack of sleep the next day though. Felt very tired on drive home

Lovely hotel. Great location. The room was nice and clean and a good size The staff were very friendly and helpful There was a car park right next to the hotel

Stayed in February 2025

The location which is in the heart of the centre but hard to find if you don’t know the area.

Very clean and good staff

Stayed in February 2025

Toilet flush needs some maintenance. Very short, week flush so it needs 3 / 4 flushes after every use otherwise toilet tissue will not go away. It was very frustrating. We were in room 535.

Great location for shopping and restaurants. Room clean and comfortable bed.

Stayed in February 2025

Only 2 teabags in room fur 4 persons, could have done with poached eggs or better cooked bacon but limited staff to ask tea not served in individual tea pot,

I liked the spacious room, comfortable bed, fridge in rooms

Stayed in February 2025