Breakfast is average

Stayed in May 2025

The shower door was not sealed properly so the water leaked out to the bathroom floor every time we took shower

Coffee and Tea are not complimentary.

Stayed in March 2025

We battled on occasions to order 'room service', whilst the one evening there were a number of items on the 'room service' menu (2) that were unavailable. Our rooms were not cleaned very well, with a plate with old bread on it, remaining in the room for 3 days. Not sure if the rooms were supposed to be dusted and dirty glasses etc should be removed, but neither happened in our case.

The location is pretty good although shops/restaurants are a bit of a walk away. The staff were excellent, especially Danni and all the concierge's. Breakfast's were good but had no variety for a family that stayed for 7 days. The food from the restaurant was excellent.

Stayed in May 2025

nespresso machine maybe instead of instant

Arrived at 11:00 left at 7:00. Large clean room, plenty of towels, decent shower gell, big tv, all good

Stayed in May 2025

The price and the aircon didn’t work properly.

Clean and staff were friendly

Stayed in May 2025

The walk from Swiss Cottage tube at night does not always feel safe, that’s why o prefer going back by taxi if late.

I tend to stay at this hotel when in London, because it offers good value for money. It is very close to central London but I value the proximity to Primrose Hill and Hampstead. The vibe is nice, it has a swimming pool and hair saloon. Rooms are bigger than average and they offer twin beds which is a good option for families.

Stayed in March 2025

Lifts

Location, gym and food

Stayed in April 2025

Too few elevators were operating. The coffee at the breakfast buffet wasn’t very good

Quiet location with good tube connections. Rooms were spacious and clean. Breakfast buffet was good overall.

Stayed in April 2025

Small bathroom, not enough drawers for storage in room

The pool, the breakfast

Stayed in April 2025

It was very busy during Breakfast hours with queues forming up and a somewhat frenzied atmosphear - we opted to skip it.

Booked as a birthday treat for my wife to give us a chance to stay in a different part of London and to be closer to an event we had booked. The hotel building is a bit older but fairly well kept. The room was nicely furnished and comfortable and has everything we needed. Overal it worked great for us, allowing us to be within walking distance of Camden town and also Pimrose Hill areas which was such a treat!

Stayed in March 2025

Elevator it was issued Didn’t working

Clean room Staff very good and professional

Stayed in April 2025

Great location, lovely big rooms

Stayed in April 2025

Restaurant was charging service charge and wouldn’t take off , was given a 20% voucher which none of staff would use ! Which was odd

Staff were exceptionally polite and presented very well

Stayed in April 2025

Bathroom not that clean. Blackmold around bath. Stayed 10 nights and never cleaned the bathtub once. Stayed there six months ago in the same room and I feel standard has dropped

Nice area and nice lobby

Stayed in April 2025

Super hotel, fabulous staff!

Stayed in March 2025

- cleanness around and in the swimming pool - sink room blocked - Menu choices -

Stayed in April 2025

Lifts not working correctly. Could have done with more coffee in the room initially.

Modern room. Lovely comfortable hotel.Great size room and upgraded for free at checkin. Lovely team of people. Loved nespresso and drink making facilities. Breakfast perfect.

Stayed in April 2025

Noisy room

Location and cleaniness.

Stayed in April 2025

Pricey parking

Location and staff

Stayed in March 2025

I recently stayed at the London Marriott for 4 days with my family, and it was a wonderful experience. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The room was clean, well-maintained, and our towels were changed daily. The bed was made up every day, which added a nice touch. The hotel’s location was fantastic, with the tube and bus station only 400 meters away, making it easy to travel to various tourist attractions. There’s also a Coop nearby for any grocery needs, which was really convenient. We appreciated the late check-out option, and it was great that we could store our luggage and freshen up before our flight home. The only small downside was that the bathroom seemed a bit dated, and the showerhead had a slight leakage. However, this didn’t impact our overall experience much. Overall, it was a great stay,

Stayed in March 2025

bathroom very small

room, bed

Stayed in March 2025

All people from the Reception and the Concierge.!👍🤗

Stayed in March 2025

Great location. Wonderful room Excellent staff

Stayed in February 2025

The pillows... What on earth are they all about?

Stayed in March 2025