22 Stracey Road, , Norwich, NR1 1EZ, United Kingdom
#29 of 47 B&Bs and Inns in Norwich
Guests' ChoiceBased on 1519 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2025
Stephen
GreeceA man who lived in the attached bed sit at the back was extremely rude. He had his feet up on the living room table and his possessions spread across the sofas. When I asked him to remove them he swore at me in an aggressive manner. He said he knew the owner and was charge.
I liked the staff and the style of the room and its location.
Stayed in May 2025
Reviewed: 18 May 2025
Ga
United KingdomLighting could be better.
Good location, good average hotel. Breakfast had a good selection and staff provided a good service.
Stayed in May 2025
Reviewed: 15 May 2025
Zelma
LatviaThe internet connection was so slow it was not useable, not even for a simple email check. Devices (including the provided TV) connect to it but the signal was so slow nothing ever got loaded. It got even more non-existent during evening peak times when most guests had returned from their walks and tried to use it all at the same time. So prepare to back up your photos in some other ways, not via wi-fi. But that's not an issue if you come prepared for it.
The hotel is 2 minutes walk off the train station, and, if you walk off the main road, there are some beautiful views nearby (a country park and lovely cottages) and it felt tranquil considering it is next to the station. The place was very quiet, the other guests were not noticeable at all. There was a wonderfully large window with a rooftop view and we watched the storm and listened to birds in the garden! My child appreciated the space/galaxy themed bathroom which we were lucky to get by accident. Everything was sparkly clean but also cosy at the same time and furnished with real furniture (not ikea props). The room felt like a spacious apartment. The staff were welcoming and even helped me out with lending me a phone charger I had forgotten. We could come and go as we pleased and felt private and safe.
Stayed in April 2025
Reviewed: 13 May 2025
Dlzar
United KingdomStaff and cleanness
Stayed in May 2025
Reviewed: 11 May 2025
Dave
United KingdomN/A
Stayed in May 2025
Reviewed: 11 May 2025
Clare
United KingdomThe only negative I have was that the pillows were very uncomfortable so maybe investing in some good quality pillows.
Perfect location. The rooms were lovely and clean. The staff were brilliant.
Stayed in May 2025
Reviewed: 10 May 2025
Cassidy
United KingdomConvenient location to places of interest. Car parking was good.
Stayed in May 2025
Reviewed: 9 May 2025
Ritika
United KingdomBreakfast options limited
Location and room size Friendly and helpful staff
Stayed in May 2025
Reviewed: 7 May 2025
Daniel
United Kingdomthe owner commenting on my breakfast choices
clean friendly staff
Stayed in April 2025
Reviewed: 7 May 2025
Samantha
United KingdomThe pillow was very lumpy however I'm sure if I had let the staff know they would have switched it for me. I just arrived late in the day and wanted to head straight to sleep so didn't reach out.
Quick to reach from the train station yet it was still quiet and there were no noises heard from the station. Easily walkable to the main centre. The room was very comfortable and very clean, continental breakfast had lots of options and was a great way to start the day. Communication prior to my stay was excellent and organising late check in was very easy to do.
Stayed in May 2025
Reviewed: 5 May 2025
Lauren
United KingdomNot much surface space to put toiletries in the bedroom or the bathroom. The dressing table mirror was much higher than the chair provided so I had to do my hair and make up standing up.
Owners were polite and friendly. The room was comfortable and had what we needed for one night.
Stayed in May 2025
Reviewed: 5 May 2025
John
United KingdomGood location near the railway station. Friendly staff. Very clean. Comfortable. Good value.
Stayed in May 2025
Reviewed: 1 May 2025
Susan
United KingdomThe breakfast room could have been set out better and maybe an option of a hot breakfast not just toast.
Proximity to centre
Stayed in April 2025
Reviewed: 1 May 2025
Kerry
United Kingdomnot enough pillows, the spare pillow was extra lumpy and old. so slept with 1 x pillow.
location and parking was perfect. a lovely spacious double room. really comfy bed.
Stayed in April 2025
Reviewed: 30 April 2025
Parks
United KingdomPaper thin walls that were next to the stairs ..so I woke up a few times with people stomping about
Very nice staff and room was nice and clean
Stayed in April 2025
Reviewed: 29 April 2025
Stephen
United KingdomParking difficulties
Very clean
Stayed in April 2025
Reviewed: 27 April 2025
Thiruvalarchelvi
United KingdomVery Nice Looking and Clean. More than ok for the money we paid.
Stayed in April 2025
Reviewed: 27 April 2025
Pamela
United StatesThe bottom fitted sheet wasDIRTY,SOULED WITH BODY FLUIDS! I TOLD STAFF,THEY PUT CLEAN SHEET OVER DIRTY ONE! I don't understand why they left filthy sheet on the bed
It would have been more than satisfactory if the bed linen was CLEAN!!!!!! EVERYTHING ELSE WAS FINE
Stayed in April 2025
Reviewed: 25 April 2025
April
United KingdomThe noise in the night and morning of people going up and down the stairs by the room was rather loud, not very sound proof in that room but otherwise nothing. It wasn’t particularly late or early so not an issue for me.
Easy check in, great price. Comfy and clean rooms. Good amenities with kitchen area for guests.
Stayed in April 2025
Reviewed: 21 April 2025
James
United KingdomAll fine
Breakfast was continental but was good everywhere was very clean Excellent
Stayed in April 2025
Reviewed: 18 April 2025
Stefan
United KingdomVery friendly staff. The room is exactly what I expected for the price.
Stayed in April 2025
Reviewed: 16 April 2025
Julia
United KingdomGood sized room, comfortable bed and clean modern bathroom.
Stayed in April 2025
Reviewed: 16 April 2025
Hunter
United KingdomParking difficult
Clean room
Stayed in March 2025
Reviewed: 13 April 2025
Sharon
United KingdomPillows were very lumpy which was a shame when the bed was so nice. There was a little mould in the bathroom in the corner by the window.
Bed was very comfortable and a good size. Room was a good size. Continental breakfast - nice big variety of choice. All facilities worked - heating and hot water as needed.
Stayed in April 2025
Beaune, France
Bled, Slovenia
Talca, Chile
Laredo, USA
Dhaka, Bangladesh
Yuchi, Taiwan
Tangalle, Sri Lanka
Kingston, Jamaica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content