There was no hot water, I kept the tap running for a good 5 minutes and only got to the point where it wasn't freezing cold. Also wasn't told in any of my emails received that ID and a £10 key deposit was needed, but they did let me sort it out later as I didn't have it on me when checking in.

Due to the reason of us being there, we parked up at 10am and went in to ask if i needed to register my car before heading back out but they gave us early check in. The bed was so comfy, I slept like a baby

Stayed in May 2025

Adequate for an overnight stay or at a push a weekend. The small twin room whilst comfortable lacked storage space and the heating/ventilation was very basic.

Stayed in April 2025

Comfortable enough for us Beds really comfy and shower also good Clean and tidy

Stayed in March 2025

Very small room

Bathroom very clean

Stayed in March 2025

There was hairs in our bed, a half used toilet roll, the room was freezing even after asking the heat to be turned on, shower pressure was shocking and tv didn’t work either.

Stayed in February 2025

The decor was very strange, outdated, the plastic plants and there was no lamp. Only a full room light available, it's rare that this is suitable most people would require subtle lighting of a small lamp. I disliked this I'm sorry

The guy who checked me in was wonderful, welcoming and personal, we got on very well and he went above and beyond to make sure I got a room I felt was suitable and that I was looked after. All the staff we re fantastic

Stayed in March 2025

Too many wooden ikea shelves. Like cheapstakes😅. It is giving a care home vibes especially it is next to care home. The shower holder was broken. It is like made from poor budget. In fact, Premier Inn and the likes is way much better.

Bed was comfy, room was high ceiling.

Stayed in March 2025

Originally the room was not cleaned out for our arrival, however once we reported it to reception they moved us to a clean room immediately.

Stayed in March 2025

No complaints.

I booked for my partner and his bother. They stayed for one night before a football match at St James;s Park the next day. They shared a twin room with ensuite bathroom and had no complaints.

Stayed in March 2025

Rooms very plain and small. Very cold. Second night had to switch room as window wasn’t closing so there was a cold draft.

Very good location. Friendly and helpful staff.

Stayed in February 2025

bathroom, no heating

quite

Stayed in February 2025

No meals available. Tea / coffee not available in room.

Recently refurbished. Fairly clean.

Stayed in February 2025

How heating went off and I had my daughter so couldn't turn radiator up in room

Was nice clean and tidy

Stayed in February 2025

Reception was warm welcoming and good

Stayed in January 2025

Our room wasn't ready when we arrived. Had to ask for towels as there was only 1 bath mat towel and 1 towel for showering. Had to ask for a radiator, room was so cold and main radiator wasn't working. TV didn't have a remote and we when asked for the remote, was given one that didn't work. The key card kept locking us out the room, returned to hotel at 3:30am after the night out, the card didnt let us in and we was told that we checked out, big confusion. Had to give booking details again to new staff member. Eventually got in the room once it was confirmed we were guests. I wouldn't visit again.

Clean sheets

Stayed in December 2024

The furniture was basic, the room was cold and there weren’t enough towels. Someone was painting before we arrived and it was too cold to open the windows, so the smell of paint lingered throughout.

The accommodation was fine for a last-minute booking and very reasonable in price. The staff, the location and value for money were all plus points.

Stayed in December 2024

They didn’t turn on the heating throughout the day. Not encouraging

Clean facility

Stayed in December 2024

Room was very small the room was freezing and had to ask for an additional heater in the room the actual hotel wasn’t clean really cold and musty not great at all

The room was really cosy

Stayed in November 2024

The bathroom need some sorting out. everyone shower I used flooded the water on your feet. sometimes it was like a maze find a free bathroom. toilet roll not there. toilet seat missing. If they sorted the toilets out and updated the place i would definitely recommend the place.

I like the sink in the room , there was also a TV. the price was very cheap if you just want a place to sleep and don't care about anything else.

Stayed in October 2024

Front door is heavy and slams shut! This kept me awake every time someone closed it. This was my only upset about the place

Was clean, own bathroom, nice shower, beds comfortable and easy to find.

Stayed in November 2024

For a double room it was a bit small,not big enough really for 2 people to share.

Would probably be the price that was good tbh .

Stayed in October 2024

Looks nothing like the pictures at all. No pool table seen either. 1 toilet had no sink. 1 towel for the 2 of us. Shower didn't drain properly and made me rush my shower. Toilet door was hard to open and close. Tv signal was poor. WiFi was too slow

Simple

Stayed in October 2024

surfaces and walls need to be wiped down more frequently. as could see hands marks on walls from previous guests.

the staff were nice and helpful. cheap and cheerful. beds comfy.

Stayed in October 2024

Can hear every conversation from the surrounding rooms the walls are paper thin

Get what you pay for. I just wanted a cheap bed for the night and got exactly that.

Stayed in September 2024