Newton Park, Coatham Mundeville, Darlington, DL1 3NL, United Kingdom
#7 of 13 hotels in Darlington
Guests' ChoiceBased on 793 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.1
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 15 May 2025
Gerard
United Kingdomnothing really,,,,,given the price
Staff were brilliant
Stayed in April 2025
Reviewed: 2 May 2025
Simon
United KingdomWell located for travellers. Rooms are comfortable, breakfast is good and staff are excellent. Plenty of free parking and right next to petrol station and fast charge for EV.
Stayed in February 2025
Reviewed: 29 April 2025
Paul
United KingdomThe bedroom AC didn't work well and was making a proper racket when turned on even at low speed. When I reported the reception just shrugged shoulders.
One of the better holiday inns. Staff were all postive. Easy parking. Rooms clean.
Stayed in April 2025
Reviewed: 20 April 2025
Kanchana
United KingdomCan do with a bit of updating.
Everything was good, what you would expect from a hotel for the price. Easy access , onsite parking, clean room, comfortable bed and a shower with decent water pressure and temperature. Breakfast was also very good.
Stayed in March 2025
Reviewed: 17 April 2025
Heddwyn
United KingdomBreakfast
The room was fine. Breakfast on the first morning was good. Second morning they had a coach tour in and everything was in short supply, had to constantly ask staff to get things which should have been topped up automatically.
Stayed in April 2025
Reviewed: 13 April 2025
Rebecca
SwitzerlandFriendly Staff
Stayed in April 2025
Reviewed: 11 April 2025
Helen
United KingdomAll good apart from a disappointing breakfast. No pastries available. Orange and apple juice were left out on a sunny worktop and ‘hot’ food barely warm!
Stayed in April 2025
Reviewed: 24 March 2025
Alison
United KingdomSqueaky floors in the room
Great breakfast and helpful staff
Stayed in March 2025
Reviewed: 16 March 2025
Sue
United KingdomI was on the ground floor- room 6 & the floorboards in the room above were dreadful. I recorded the noise they made.
Rooms were spacious. I have disabilities & having a seating shelf in shower was a bonus.
Stayed in March 2025
Reviewed: 13 March 2025
Cath
United KingdomA problem with the lift meant we could not leave for a couple of hours after our planned checkout. There was no other way for my daughter to get downstairs except using an evac chair which would have aggravated her chronic pain. Obviously in an emergency situation this would have to be done, however I was surprised that with only one lift disabled guests are accommodated on an upstairs floor at all. However the staff were lovely and kept us informed and looked after us- this is obviously not their fault at all.
Very clean and comfortable. The staff were 100% lovely and very helpful. Convenient stay for an otherwise gruelling hospital visit made it much easier and more comfortable all round.
Stayed in March 2025
Reviewed: 9 March 2025
Michael
United KingdomFelt a bit dated.
Good location and large room. Staff were helpful.
Stayed in February 2025
Reviewed: 27 February 2025
Trevor
United KingdomVery quiet when we stayed
Stayed in February 2025
Reviewed: 19 January 2025
Elizabeth
United KingdomCould have been warmer in the room. Used oil filled heater as central heating inadequate
Stayed in December 2024
Reviewed: 4 January 2025
Paul
United KingdomNothing
Great room. Comfortable beds. Would have liked a smart tv. But wouldn't put us off staying agsin
Stayed in December 2024
Reviewed: 2 January 2025
Samantha
United KingdomHad family room two adults and two children But only two coffee cups and two glasses. And the heating wasn’t working needed to use electric heater
Very clean and welcoming staff. Staff are all amazing friendly nothing two much trouble. Cleaning staff absolutely outstanding job and very professional nothing to much trouble.
Stayed in December 2024
Reviewed: 30 December 2024
Sarah
United KingdomRoom was a bit cramped but to be expected with four of us in it.
Clean and quiet
Stayed in December 2024
Reviewed: 29 December 2024
Melanie
United KingdomRoom was a bit hot and stuffy, had to open windows and have desk fan running all night but that was ok
Everywhere spotlessly clean, lovely room and bed was so comfy.
Stayed in December 2024
Reviewed: 28 December 2024
Peter
United KingdomAll ok
Location
Stayed in December 2024
Reviewed: 27 December 2024
Ziaul
United Kingdomlittle bit too warm inside the room
room was very clean
Stayed in December 2024
Reviewed: 15 December 2024
Jodie
United KingdomSofa bed wasn’t made when we arrived and shower didn’t work, my niece had to sleep in the floor as the sofa bed mattress was uncomfortable.
Good location
Stayed in December 2024
Reviewed: 15 December 2024
John
United KingdomHad problems with toilet doors handle, my daughter trapped inside the toilet, staff came middle of the night (00:05hrs) and helped her out and temporarily fixed the door handle. On my stayed time night staff very helpful and supportive, felt day staff need bit more pleasant to customers in hospitality
It’s clean , good parking
Stayed in December 2024
Reviewed: 10 December 2024
Pauline
United KingdomSome of the seating areas are a bit chilly.
Been staying there for years. It’s very clean. Great staff. Excellent breakfast and dinners. Comfortable bed. Can’t fault it
Stayed in December 2024
Reviewed: 6 December 2024
Malcolm
United KingdomNothing I didn’t like until the floor up above started to creek very loudly and woke us every hour until 4am when we guess the person left. We reported it when checking out but think if anyone had slept in that room it would have been reported already .
It was clean and bright, large comfortable bed. Bar and comfortable seating area.
Stayed in December 2024
Reviewed: 24 November 2024
David
United KingdomThe breakfast on looking at it looked amazing everything you could ever want from full english/ ceareal/ fruit/ to pastries...but... The bread was next to the toaster so if you just wanted bread instead of toast, it was hard from the heat. The bacon/ black pudding was so hard it couldn't be eaten!! The coffe/tea machine when you made it tasted of just water even the staff said it could be the milk making it taste not nice! So tried making a coffee just normal with proper milk still not good! Just a few things that could be rectified it could be awesome...
Amazingly clean throughout the whole hotel all area's i thought it was a new hotel it was that clean! Beds really good, staff very helpful & knowledgeable. Would stay again great location to where we wanted to be.
Stayed in November 2024
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