Very good location near subway station and museums. Food not as good as I remembered. Service friendly and polite.

Stayed in April 2025

Excellent property. Location is fab.

Stayed in February 2025

Unusually Breakfast service was very slow on our last visit

Room and Location

Stayed in February 2025

Extra bed was very uncomfortable

Stayed in January 2025

The decor was beautiful and very unique. The location in Kensington was terrific, very near a tube station and a short walk to the Victoria and Albert Museum.

Stayed in January 2025

the hotel might like to consider groups of staff gathering and talking/ joking in the lounge where the drinks are made. It conveys the impression of over staffing and poor professionalism.

Stylish and efficient. Splendid Reception staff and service, very helpful and permitted drop off of luggage in the morning. Exciting and inspiring decor.

Stayed in December 2024

Everything was perfect

Exceptional care taken to provide every comfort

Stayed in December 2024

Sadly for this price point the service was lacking. Most hotels would change out dirty glasses every day. Also the restaurant was seriously over priced.

It's beautifully decorated and the bed is really comfortable. Excellent location.

Stayed in December 2024

Nothing.

Outstanding hotel in every way. Cosy, incredibly clean, quiet and so pretty.

Stayed in December 2024

The tub/ shower combo was a little slippery and hazardous for us seniors.

It is a charming hotel dressed in the designer’s signature colorful and quirky palette that creates a cheery environment. Breakfast is delicious, the location is wonderful, and the garden is a peaceful oasis.

Stayed in October 2024

No counter space. Really sucks. Make up on the floor.

The garden

Stayed in September 2024

We didn't make use of the honesty bar or breakfast

Very comfortable beds and helpful staff. The decor at the hotel is fabulous and its very unassuming place to stay in a great location

Stayed in September 2024

Steps to my room which I found difficult

The decor The garden

Stayed in September 2024

Bathroom , difficult to get into the shower

The hotel is beautiful, breakfast is fantastic!

Stayed in August 2024

Some building work going on which was bit noisy but cannot be helped I’m sure. Did not spoil our stay

Lovely environment. So quiet and relaxing. Great to be able to sit in garden

Stayed in August 2024

Nothing at all. But if we were to have to say something, the bath was a little slippery!

The room decor and comfort, the staff, the breakfast and location - all perfect. Number Sixteen is a wonderfully discrete hotel in a central location, 2 minutes walk from the tube but on a quiet street with all amenities needed, close by. The staff were superlative and the room was fantastic. We really appreciated Kit Kemp's classic styling with the most comfortable of beds, and an airy and bright room on the ground floor without a sound from the street outside. The garden at the rear is stunning and the most beautiful refuge from the busyness of London. Breakfast was topnotch and a joy sitting watching the carp splash about in the water feature. We'll be back!

Stayed in August 2024

The rooms sizes are adequate and very nicely furnished but not massive. It is London and it is much better than many I’ve stayed in so I was happy. If you have mobility issues do tell them. We had a beautiful marble bathroom with double sink but it was down 2 quite steep steps. I could envisage it being an issue for people my parents age. I’m 60’s and it was fine for me but a surprise. They said they try not to give these to people who have mobility issues.

It’s a nice hotel in an excellent location near the Museums (V&A, Natural History), Albert Hall, Kensington House, etc. it’s on the Circle/District/Piccadilly lines with good connection to Heathrow/Central London and even Wimbledon. It has really nice staff who went the extra mile and was nice and quiet. The staff were on hand and made us tea when we wanted it. The bar is a honesty bar. The lounges had nice sofas. They did supply a gluten free (coeliac) breakfast.

Stayed in July 2024

Shower in bath . No. Offer in rooms

Interiors food

Stayed in June 2024

Getting in and out of the bath/shower can be a little slippery.

Lovely, friendly staff. Beautifully appointed and immaculately clean rooms.

Stayed in May 2024

the price

just love the decor, the smell and the Firmdale style.

Stayed in February 2024

Size of rooms could be a bit bigger

The location staff garden and the interior

Stayed in May 2024

Everything was great except from the bed, which was comfortable but VERY small....

Stayed in April 2024

I almost am hesitant to write a review because I don't want to disclose how amazing this gem is!!!!

Stayed in April 2024

The hotel offers a perfect location for exploring London and offers a delightful stay with its excellent facilities

Stayed in April 2024