The hotel was lovely, very quaint and pretty. Our room was adorable.. very clean and felt luxurious.

Stayed in April 2025

They let us leave our luggage after checkout, which was great.

Stayed in May 2025

Very clean and well maintained. Quiet, beautiful decor and modern updates but within classic and timeless tradition. Staff was outstanding!!! We loved this hotel.

Stayed in May 2025

N/A

Everything was clean and neat

Stayed in May 2025

Location was absolutely perfect.

Stayed in May 2025

Location, rooms were beautiful

Stayed in May 2025

Quiet, clean and the staff were friendly and helpful. Highly recommend!

Stayed in May 2025

elevator didnt go to our floor (walking stairs involved)

room breakfast location

Stayed in May 2025

No lift to access some of the upper level floors

Convenient location. Five minute walk from the Edinburgh/Waverly railway station. Twenty minute walk to Edinburgh Castle.

Stayed in May 2025

Nothing really. Just maybe a suggestion of considering adding microwaves. But honestly, the essentials are covered.

Accessibility is the main asset, also not too far from the main attractions (within walking distance to Holyrood Palace or Edinburgh Castle, Calton Hill is literally in front of the hotel). Food and shopping options around the area, easy luggage storage before checking in or for later. Trams and Waverley Station are just within 5 mins of walking.

Stayed in May 2025

The room was beautiful and cozy. Staff was kind, especially the girl working in the reception (I unfortunately don’t remember her name). The location is perfect! Definitely recommend.

Stayed in May 2025

I liked everything about the property

I absolutely loved the location. All I had to do was walk around the corner and pick up the hop on hop off bus, which took me everywhere I wanted to go.

Stayed in May 2025

Everything exceeded our expectations

From check in to the room where we were given an upgrade and tailored table service at breakfast ( which was great) we had a thoroughly excellent experience and would not hesitate to return here again

Stayed in May 2025

Just need to know to request room with left access if you don’t want to carry bags upstairs

Everything staff fabulous, beautiful hotel and great location

Stayed in April 2025

The hotel charm, its comfy, roomy and the location is amazing.

Stayed in May 2025

No safe deposit in the room

Great location, helpful staff, quiet room, very good shower

Stayed in May 2025

Pillow could be softer

Convenience of position of the hotel. Comfortable and staff helpful

Stayed in May 2025

All the corridors.

Location and friendly staff

Stayed in May 2025

The only thing I didn't really like is the way the man at the reception looked at my partner, who's from the middle East, when we went to check out in the morning. I know it was probably not on purpose and it was for a split second, and my partner didn't notice (he never does) but I did. I can't tell if it was fear or disgust but I know it wasn't my impression. I know we aren't your usual clients but we paid for our room, just like everyone else, so we don't deserve being looked at funny. I hope you get to remember some of us immigrants are here for very good reasons and we don't owe a single thing in here; we pay taxes and do our job just like anybody else. If a person cannot cope with seeing someone different then they shouldn't be sitting in a hotel reception.

Everything was clean

Stayed in May 2025

Heard other guests talking in hallway 2-3 times- lucky my room was near only 2 others.

Location was fabulous for access to the main city center and public transport in / out of city, great room amenities, size of room, bed is large and very comfortable, excellent staff, very accommodating of my requests and ability to store luggage on early arrival. Very professional. The Hotel is a lovely building set right beside some history of the city and has a great atmosphere when you enter, 24 hour staffed reception was perfect. For an overnight stay, I would come back again. Thanks

Stayed in May 2025

Tv is quite small and far from the bed so not great if you do want to watch it. The kettle isn’t near a plug so you have to move it. Would make more sense to have a tea station over by the tv area.

Loved the old building, the lobby and room decor. The old lift seating area is gorgeous! Great location, we would never have known after Calton Hill and the views were it not for the hotel. The shower is amazing! Super high pressure and modern bathroom. Homemade shortbread was a lovely touch.

Stayed in May 2025

It's not cheap but it is a good quality hotel. Also, Edinburgh is pricey for accommodation.

Very elegant and classic-feel hotel. Excellent location, near Princes Street and 5 minutes walk to Waverley Station. Also, across the street, the St. James Quarter shopping is a jack-of-all-trades with a lot of different shops (cellphone SIM cards, pharmacy, clothes) and places to eat until 10PM (in case you missed the regular hours for dinner in other places). The staff is very nice and helpful. Bed comfortable, nice shower with great caudal and great temperature, and the warming system with tubes in the wall for drying the towels or some minor clothes is awesome. Silent for sleeping.

Stayed in April 2025

The room was comfortable and clean, it was in a great location, the decor was cosy

Stayed in March 2025

n/a

Centrally located but quiet in the evenings!

Stayed in April 2025