Bontnewydd, Caernarfon, LL54 7YF, United Kingdom
#19 of 177 hotels in Caernarfon
Guests' ChoiceBased on 151 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.4
Facilities
9.5
Staff
9.8
Value for money
9.1
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2025
Rob
United KingdomNowt.
The whole package, the Location, the Staff, the Cleanliness, Attention to Detail, and the Food, the Food was exceptional 👌
Stayed in May 2025
Reviewed: 24 April 2025
Kunal
United KingdomUnfortunately, booking last min got me a room with a bath tub. Being 6ft 4, doesn't help bathing in a tub. Ideally all rooms need to be with a shower cubicle.
Food was sensational, fresh, great choices and served on time. Staff couldn't do enough for myself & wife. The owner was a humble, honest and very down to earth.
Stayed in March 2025
Reviewed: 5 January 2025
Gaye
United KingdomNothing we can think of
All meals were excellent The welcome was outstanding & the staff are brilliant . It was great to have time too to chat to the owner . Great to see the hotel doing so well. We will return and recommend to friends
Stayed in January 2025
Reviewed: 5 January 2025
Philip
United KingdomNo issues
Service food and staff on point
Stayed in January 2025
Reviewed: 5 January 2025
Philip
United KingdomWas given incorrect information about the WiFi password
Lovely house ; fabulous restaurant
Stayed in December 2024
Reviewed: 4 January 2025
Rebecca
United KingdomThe house was exceptional and we paid for an evening meal that was off the scale and perhaps the best meal we've ever eaten
Stayed in January 2025
Reviewed: 3 January 2025
Madeleine
United KingdomThe ambiance
Stayed in January 2025
Reviewed: 2 December 2024
Neil
United KingdomThe pillows were a little too firm for us, but the team came up trumps and provided softer pillows making our other nights perfect!
Breakfast was excellent, with an excellent choice of options and quick service if you complete the breakfast tick list the evening before and give them your preferred breakfast time.
Stayed in October 2024
Reviewed: 30 October 2024
Mary
United KingdomWe were a bit disappointed we couldn’t park in front of property but had to park on a rough overflow car park. For a disabled driver this would have been difficult. This overflow car park needs a solid covering I.e tarmac
Breakfast was excellent
Stayed in October 2024
Reviewed: 27 October 2024
Dawn
United KingdomNothing
Location staff food everything! Superb over night stay would recommend. Very clean and nothing is too much trouble. Beautiful views.
Stayed in October 2024
Reviewed: 13 October 2024
Stephen
United KingdomNothing
Outstanding room and bathroom,
Stayed in October 2024
Reviewed: 26 September 2024
Iman
United KingdomTraditional
Quiet
Stayed in September 2024
Reviewed: 23 September 2024
Ronfluff
United KingdomFabulous room with lots of luxury touches. The grounds are very pleasant and it had lovely staff and a great breakfast. The room was clean and the bathroom very grand but comfortable and appropriately high-end. Dinner was great.
Stayed in September 2024
Reviewed: 28 July 2024
Jo
United KingdomI had booked an evening meal for both nights, on the second morning I checked the time with staff, he confirmed 8pm. He then said there was a little note on my booking re special menu due to having dined the previous night. Exactly as I had been told on the phone when I booked in June. At 8pm, when I went to sit in the drawing room, the staff member said quite loudly that I didn’t have a booking. I said I did and recounted the tale of when I booked plus that I had checked the time this morning. He again said loudly that I didn’t have a booking and that I must have spoken to housekeeping!!! What followed was about 10 minutes of faffing, eventually to be td by the owner that we could be fitted in. The other member of staff did not apologise until the end of the meal. I just expected it to have been managed better, calmer and not to behave as if it was my fault .
Beautiful property, location, gardens stunning. Food was fantastic
Stayed in July 2024
Reviewed: 25 July 2024
Carson
United KingdomPerhaps an alternative menu to the 'grand dinner' which was excellent but which would be too much to eat more than once.
Service was unobtrusive but friendly and professional.
Stayed in July 2024
Reviewed: 14 July 2024
Kerrie
AustraliaCleanliness attention to detail
Stayed in July 2024
Reviewed: 13 July 2024
Rosemary
United KingdomThe garden was disappointing. Obviously the owners are focused on promoting the Snowden legacy and the restaurant but at some point it was be good to get an RHS garden designer in to make the garden super special.
Dinner was exceptional
Stayed in July 2024
Reviewed: 5 June 2024
Susanne
AustraliaNothing.
The location was good slightly out of town. The breakfast was very good and the staff were very attentive. We ate at the Gunroom restaurant one night which was very special indeed. The food was amazing and the atmosphere lovely. Xavier and his team are exceptional and it was definitely a treat and great value for the quality. Such a nice experience at a lovely country house steeped in history.
Stayed in June 2024
Reviewed: 18 May 2024
Mark
United KingdomLively staff, great room, superb food and wine.
Stayed in May 2024
Reviewed: 30 April 2024
Graham
United KingdomNothing
Lovely period property with lovely staff.
Stayed in March 2024
Reviewed: 8 April 2024
Flyingman777
United KingdomThe food and the Gunroom was exceptional and the staff were very friendly and professional.
Stayed in April 2024
Reviewed: 7 April 2024
Maria
United KingdomNothing..
So much history...atmospheric and warm...a bath in the roll top bath looking out the window was quite amazing..sitting in the drawing room for a pre- dinner cocktail, and Post dinner by the fire for a nightcap.. the dinner itself in the gun room was beautiful and breakfast was fabulous..I didn't want to leave!
Stayed in March 2024
Reviewed: 31 March 2024
Amita
United KingdomBeautiful location, clean and stylish gardens. Well maintained interiors.
Stayed in March 2024
Reviewed: 16 March 2024
Eirian
United KingdomNothing not to like it was a wonderful stay
The whole experience, wonderful ambiance lovely bedroom and wonderful food
Stayed in February 2024
Mutriku, Spain
Visconde De Maua, Brazil
Kavos, Greece
Southampton, UK
Cavtat, Croatia
Sursee, Switzerland
Kandy, Sri Lanka
Brooklyn, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content