Great staff and location, all good

Stayed in May 2025

The entrance and corridor of the cottage was worn and tatty. The rooms just needed a refresh but they were clean and tidy.

The location was lovely. The room was clean and tidy but looked tired. It was equipped with the basics and we slept okay but there was at of movement from the rooms above which woke me a couple of times. The entrance to the rooms above which/cottage was in a little worn and tatty which didn’t give a good first impression. The breakfast was good and all the staff we met were really lovely. If the cottages were freshened up with fresh paint and carpet it would make a big difference.

Stayed in May 2025

We stayed in on of the cottage rooms and it felt a little tired with damaged tiles around the bath and water staining on the wall at the fireplace. Also had a few issues during our stay. After the 2nd night of our 3 night stay we had quite a rude call from reception saying we were supposed to move room (no one advised of this at booking or check in) for our final night and they we’d have to return to move our belongings or housekeeping would do it. After a few calls back and forward and me refusing to allow staff to move our stuff we were allowed to stay in the same room. On check out the was no one on reception so I left the key at the drop off box and left. I then received my checkout email with an evening meal charge to our room that we didn’t have so again after numerous phone calls and a message on booking.com we finally got it sorted and taken off. Thanks to the member of staff who dealt with this promptly after my message to the hotel.

Beautiful location and the main building is lovely. Great little outdoor seating area for evening drinks.

Stayed in May 2025

An amazing location, very interesting re V old water wheel, beautiful river. Staff were extremely helpful and informative, happy to respond to requests. Lovely atmosphere in the hotel.

Stayed in May 2025

Had to have a cold shower as hot water wasn't coming through, but was conming through too hot on the sink tap.

Peacful location.

Stayed in April 2025

Coffe

Goodbye very weak cooffefirst 2mornings

Stayed in May 2025

Our room was upgraded from classic to executive on booking.com when we booked but I’m not sure I would say the room was executive, nice room but nothing special, the view was looking out over air conditioning units and the roof

Beautiful location

Stayed in May 2025

The room is in need of an update, very tired and shower constantly dripping.

Nice location, close to East Midlands Airport, in need of updating. The food is good.

Stayed in May 2025

Dinner menu choice was limited, but the quality of food was good.

Location, room and staff.

Stayed in May 2025

Hotel looked a bit tired in places Rooms need more plug sockets as i use a cpap machine and the nearest socket was over the other side of the room.. Breakfast was a bit of a fuss with a few items missing from the offer and having to order poached eggs twice. Even though asked for the

Room was a good size and river view was lovely. Easy check in too

Stayed in May 2025

I pre booked breakfast and was charged £30 not £20 messaged the hotel with no response very disappointed

Nice location

Stayed in April 2025

Rooms cramped, mattress hard, no bedside table to the right side of bed, sink tap dispensed hot water mainly but no cold. Used jugs of water from the bar. Not very clean. No restaurant info in the room eg menu, timings. Main items on menu were Burgers, little else to choose from, although the chef did deviate the menu to suit us with simple fare!

Location.

Stayed in April 2025

Afternoon tea ok

Stayed in April 2025

Location was absolutely beautiful. Very serene. Restaurant was very good. Rooms were very clean and there was plenty of room.

Stayed in April 2025

No tea and coffee making in room, but I was helped by friendly staff with this so not a problem really

Location, atmosphere and decor were lovely. Free parking sealed the deal otherwise wouldn’t have booked

Stayed in March 2025

Dinner menu. Not alot of choice.

Staff were very friendly and helpful, esp James, who we had quite a laugh with and Cassandra who helped us with getting information about the local walks.

Stayed in April 2025

The room was clean, but a bit outdated. We had dinner there which was good, but some items which were on the menu, were not available when we visited.

It was a good size room, with bath and everything you would expect. It is located in a beautiful area with a lot of history where it was nice to take a walk. It had an inhouse restaurant so you did not have to leave the hotel to have dinner.

Stayed in March 2025

The hotel itself was lovely - it's a very good wedding venue. Small things could improve the room i.e. The mirror in the bathroom was far too high ( I could only see above my eyebrows ) I had to ask for a glass for the bathroom., The full length mirror on the back of the door was little use because the desk was so close to it that you could only stand approximately 6 inches away There was no mirror at all above the desk - this could be easily remedied. When you are going to a wedding at the venue I'm surprised that such small but obvious things were overlooked.

Stayed in April 2025

Cottage rooms are advertised as disabled access but they're not .Was a bit of a shock to see an 8in step up into the shower. Which meant my wife had to sit in shower to wash herself.

Great location Frindly staff food in the restaurant was superb

Stayed in April 2025

The food was average, we had the masaman curry which was nice but quite bland.

The location was lovely, the sunset over the river was beautiful and a romantic setting. We enjoyed having some drinks in the lounge area which had a very relaxed feel

Stayed in April 2025

Nothing to not like this trip

Great location, nice room, lovely communal areas to sit with a drink and as weather was good we spent the early evening outside the bar before dinner which was really peaceful and had great views of the old mill workings and the river Had food there, which was good quality and a reasonable selection, also had breakfast which was cooked to order and again, good selection well presented. The staff in the restaurant for both evening and breakfast were great, really welcoming and entertaining to talk to

Stayed in April 2025

Lots of history, beautiful location, friendly staff.

Stayed in April 2025

Cottages away form main building and the cottages were a little tired

Friendly staff and good food.

Stayed in April 2025

Great location.

Stayed in April 2025