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  5. Reviews of Primero Apartments - Hayle Villas

Reviews of Primero Apartments - Hayle Villas

10 North Quay, Hayle, TR27 4BL, United Kingdom

Review score

Based on 32 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    8.1

  • Value for money

    8.4

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Showing 1 – 25

  • Reviewed: 30 September 2023

    10
    Really awesome
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    It’s amazing 🤩

    I love the location and property was excellent ❤️

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location and facilities..well equipped and perfect for exploring Cornwall. Very spacious and comfortable apartment and walking distance to the beach..had a fantastic stay here.

    Stayed in September 2023

  • Reviewed: 3 August 2023

    8.0
    Had a good time, location is good .
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Not enough comfortable seating for 6 people in lounge area. Construction site all round us.

    Layout, location

    Stayed in August 2023

  • Reviewed: 18 July 2023

    10
    it was really good and highly recommended
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    there was no fan and terrace was not properly clean. there were loads of spiderwebs

    it was good location close to everything and lovely beach on a walking distance.

    Stayed in June 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 7 nights
    • Submitted via mobile

    Next to working building site during day was less than ideal but we were out most of the time so didn't really affect us. Our house was last in block with narrowing access road meaning parking in allotted space was tricky

    Outstanding high end facilities. Great views and location. Clean and fresh feel.

    Stayed in July 2023

  • Reviewed: 27 March 2023

    10
    AMAZING
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    it was perfect in every way possible!

    the location, price, setting, scenery and just the entire vibe of the place!

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    The upstairs bathroom, shower drain was blocked.

    The ambience was great. Organize and luxury furniture.

    Stayed in March 2023

  • Reviewed: 3 February 2023

    8.0
    Outstanding views and location.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 9 nights

    The communication from the host was is all done in a set way to suit them. It is super modern, all done online, and there is no flexibility for the needs of individuals. I asked three times for the door code to be sent to me via email in advance because none of the party had access to their emails/internet via a phone, so couldn't check on the day of the day of travel. They agreed to this, but didn't do it, so we had an extremely stressful journey to property without code. I tried to ring and no answer. It was resolved eventually, but the experience was highly stressful, and not what you want when you have a long journey to the property. There were also issues with the pre-stay checks, as the forms they sent were incorrect or wouldn't download. You are very much dealing with a company, not with individual hosts who can be flexible with your needs. This is not an experience we would choose to repeat. There are minor issues with the window in bottom bedroom, where there is a hole in the surround, which lets in a cold draft. Despite the above, we did have a really excellent stay in the property. It is beautiful and unique! It was just the pre-stay experience that let the trip down.

    The location and views were outstanding. It is a beautiful, modern house, with high-end fixtures and fittings. It is a pleasure to wake up to views of the estuary and to walk on an outstanding beach, which is just minutes from the property. Loved Hayle, St Ives and the fabulous Cornish coastline.

    Stayed in December 2022

  • Reviewed: 18 November 2022

    10
    wonderful stay , everything within walking distance
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    building site next door

    fabulous location

    Stayed in November 2022

  • Reviewed: 30 October 2022

    10
    Primero Apartments are incredible.
    • Leisure trip
    • Solo traveller
    • Three-Bedroom Villa
    • Stayed 7 nights
    • Submitted via mobile

    There were some food stains on the floor on the first floor that wasn't cleaned up but apart from that the rest was spotless, and all sheets clean. There was also a plaster put over the PIR in the main bedroom which has the balcony which was bizarre to see.

    The whole place was amazing. The photos do not do it justice. The apartment is set over three floors, and has two balconies. There was so much space and everything was thought of. You have access to a dishwasher, washing machine, and it even has a Quooker tap. The whole apartment has underfloor heating and it is designed really well. There was plenty of towels and toilet tissue, and the toiletries were great. Dishwasher tablets were included and the Nespresso machine was great, but you will need to buy your own pods. Outside there is even a storage unit near where you park the car. The view was great. I would definitely return and recommend to others. Great value for money.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Three-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    Back bedroom patio door was badly in need of attention. Mezzanine bedroom window pane is broken held by a plastic film! Back bedroom window adjacent to sliding door would appear to be taped in place! Very scary! I would like some feedback on these points as they are unsafe.

    Decor , views , space.

    Stayed in October 2022

  • Reviewed: 8 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing

    Lovely location and a well appointed appartment with lovely views off the main bedroom and lounge balconies. Ideal for your morning coffee.

    Stayed in October 2022

  • Reviewed: 16 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    Not enough comfortable seating in the lounge area Only one small sofa to fit 3 adults 2 not very comfortable wooden chairs This apartment sleeps 6, so not sufficient seating

    Great location, clean , modern, comfortable beds, great shower Everything we needed in kitchen facilities

    Stayed in August 2022

  • Reviewed: 11 July 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Right next to a building site

    Clean, modern, and spacious! Fabulous apartment

    Stayed in July 2022

  • Reviewed: 27 June 2022

    8.0
    Lovely setting, lovely property. Needs to be cleaned and maintained better.
    • Business trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights

    It was not clean. At that price I expected it to be pristine. Floors unswept, dirty mirrors and windows, curtain rail broken and curtain hanging off rail, balcony area dusty and outdoor furniture grubby. The downstairs bedroom louvered window was a struggle to close and obviously had been a problem for other guests. There's massive construction going on behind the building that could be very noisy. We were there on a weekend so weren't troubled by that. Just saying.

    The setting was lovely, and the beds were comfortable and cosy. Lovely layout and great kitchen with all the utensils and kitchenware you need. The down stairs bedroom was was lovely however it's not private as there's a well used pathway in front of the property and people can look into the bedroom!

    Stayed in June 2022

  • Reviewed: 24 June 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 7 nights

    We made two complaints to Primero Apaprtments. We were told that somebody will care for the shortcomings in the apartment, but until last day nothing was done. This resulted in the fact that we were not able to use the balcony on first floor, nor dared to cook in the kitchen, throughout our stay.

    Stayed in May 2022

  • Reviewed: 31 July 2023

    7.0
    Lovely area, house needs work
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    A well stocked kitchen should include instant coffee, sugar, bin bags and dishwasher tablets (if dishwasher is available) these are things we had to purchase or do without. Also for the week with 6 people accommodation you should provide more toilet roll, we had to use more from the other bathrooms during our stay. The house had signs of damp damage above the downstairs bedroom doors. And general damage to bathroom doors. Which is disappointing to see. Under the bed (top room) was filthy. You could clearly see this as you walked up stairs. This should have been cleaned. Lastly if the house was full during our stay we would have struggled for comfy seating. A 3 person sofa isn't enough for the max room allocation. This didn't effect us but something to think about. For the price we paid I would have expected more. In the past I have paid less for this and better accommodation. In respect to the construction site next door, this wasn't advertised on booking and was not reflected in the price. That been said it didn't directly effect our holiday.

    Location was great as it was close to everything we could need. Also the beds were comfy and the quooker tap was a great help.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 7 nights
    • Submitted via mobile

    There was no information on how to use cooker tv or anything. The TV was such a job to get any program. What with the weather you needed something to watch.we went home on Thursday. Glad to get home. It shouldn't be like that.

    View

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Beautiful apartment let down by poor decor choice for comfort
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Downstairs main bedroom with patio door as shown on main pictures was not practical at all very open to public walking by Only 1 settee for up to 6 adults was not good enough other chairs were uncomfortable

    Beautiful view and close to beaches

    Stayed in July 2023

  • Reviewed: 12 November 2022

    7.0
    nice place but being cold in the living area and making many phone calls reporting the problem that didn’t get sorted wa
    • Leisure trip
    • Couple
    • Three-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    No heating in the living area

    amazing location property looked very

    Stayed in November 2022

  • Reviewed: 7 June 2022

    7.0
    Very good, but slightly flawed!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights

    We have a large crack on the mezzanine bedroom window, which was directly behind the bed. Also, the patio door in the ground floor bedroom was completely smashed on one side of the double glazing on one pane, which had not be swept up therefore the balcony was dangerous. Windows and front door were very dirty. Poor access to driveway as there was a car parked opposite.

    Excellent location, comfortable beds, beautiful bathrooms and well equipped kitchen, stunning views.

    Stayed in May 2022

  • Reviewed: 12 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 19 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 28 June 2023

    10
    Beautiful place, well worth the money
    • Leisure trip
    • Couple
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 16 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 25

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