Slightly grubby in places. As ever it takes a while to work out the room lighting. Breakfast was OK but not great. Limited offerings with coffee, toast etc.

Superb location. I had a lower ground floor which was very quiet. Excellent shower, and good to have a coffee machine in the room.

Stayed in May 2025

Nothing comes to mind that we didn't like

Lovely clean and bright room. Great location. Friendly staff. We enjoyed the set up for breakfast.

Stayed in May 2025

Decaf tea as an option for the room would have been nice but that's probably the only thing I could say I would have liked but didn't have.

The location was quiet and central to a lot of the places we wanted to visit, it was comfy, the shower was amazing and the staff were helpful and friendly. It was everything we could have hoped for.

Stayed in May 2025

Nothing

Friendly staff good location for my needs

Stayed in May 2025

We got a great deal making it good value otherwise it is quite expensive.

Fabulous location, felt really comfortable, directly opposite the museums and so close to the royal Albert hall for concerts. Our room was large with a lovely terrace. Bed was comfy and nice to have reception staff on all night

Stayed in May 2025

Location to Royal Albert Hall.

Stayed in May 2025

Nothing

Great location for Albert Hall. Good choice at breakfast with hot food cooked fresh.

Stayed in May 2025

Nothing!!

Perfect location opposite the Natural History Museum and a 10 minute walk from The Royal Albert Hall which was the reason for our stay. Kensington is right on your doorstep and only 17 mins to walk to Kensington Palace. A very friendly welcome! Everywhere was spotless and the whole hotel had a calming feel to it. The service from all the staff was exceptional. Our room was lovely and a good size for London rooms (Rm 25) very quiet at night. Beds very comfortable and a lovely shower. Delicious scrambled eggs as part of the breakfast selection, cooked to order. We will definitely be returning on our next trip to London.

Stayed in May 2025

Nothing

I loved my quirky room on the mezzanine level. Beautiful property, decorated & furnishings in keeping with the age of this gorgeous house . Location was really good too. Felt very safe as only guests could enter the property. I only met 2 members of staff, both were excellent. Oh and the lotions were Noir by the White Company . Soft good sized towels .

Stayed in May 2025

Just the breakfast cancellation I'm sure there was a good reason 😋

Very good breakfast on second day . Unfortunately breakfast was cancelled on the first morning no reason given . But didn't affect us to much if we visit London again would stay at this hotel again . Lovely atmosphere and spotlessly clean very tastefully decorated . Thank you for a wonderful time

Stayed in May 2025

Wish has a big closet

The bathroom is big and room is clean.

Stayed in May 2025

Basement was ok but would not be my first choice. A little claustrophobic.

Excellent location a short walk from the Royal Albert Hall, Knightsbridge, Chelsea and the museums. Lots of space. Room was in the basement at the front of the building ( beside the road) but it was fine. Surprisingly quiet at night. Cool on the hottest day of the year so far and A/C worked well. A little noise from the kitchen area ( also in basement I suspect). But not a problem at all. Staff were extremely helpful and friendly. We will return soon.

Stayed in May 2025

Very clean spacious and friendly

Stayed in May 2025

Good location and very clean.

Stayed in April 2025

Very friendly staff, nice location and clean and comfortable room.

Stayed in March 2025

Lack of hand towels in the bathroom in the ground hallway. The room coffee machine didn't work and this time it was a very small room. (Room 26) A bit of TLC in the room's bathroom was required, which was also small, separated only by a folding sliding door. The bar had no lemonade and seemed a little low in stock as the wine we requested off the menu was also unavailable. Note that there are two separate lifts to the top floors (3&4). They are very slow and are small. If using the stairs the upper half of the stairs are much narrower and steeper.

The hotel is small, peaceful and in a great location. Staff have been lovely on both occasions.

Stayed in May 2025

Nothing

Location is great, especially if you are visiting the Royal Albert Hall

Stayed in May 2025

There was not a sign on the outside for the hotel, just a 54!

Our room was clean and the bathroom sizeable. The shower was nice and strong. The hotel was close to the Gloucester Road tube station. We were able to take the tube from there to the airport.

Stayed in April 2025

No availability for breakfast. Reception could advise to book on checking in. A couple more coat hangers would be helpful.

Very clean. Bathroom facilities were great. We liked the complimentary products. We appreciated the tea making facilities and the top up provided by Reception. Bed was comfortable. Pleased we could open a window.

Stayed in April 2025

Breakfast room Compact and a little awkward to navigate because of the size.

Location

Stayed in April 2025

Nothing

I loved this little hotel. Travelling alone I felt safe and slept so well. A lovely welcome from Mo, the location was incredible, the decor boutique like and very clean. The comfiest bed, I didn’t want to leave.

Stayed in April 2025

Room lovely, location excellent, staff very friendly and helpful

Stayed in March 2025

Location and facilities were excellent, but it was the staff who made our stay exceptional.

Stayed in March 2025

The towels could have been a little larger

Room was No 7 it was perfect for the two nights we stayed.

Stayed in April 2025