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  5. Reviews of Radisson Blu Hotel, London Canary Wharf East

Reviews of Radisson Blu Hotel, London Canary Wharf East 4 stars

5 Fairmont Avenue, Canary Wharf, Tower Hamlets, London, E14 9JB, United Kingdom

#143 of 1,080 hotels in London

Guests' Choice

Review score

Based on 9157 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 12 May 2025

    10
    Thoroughly enjoyed our stay, would book again
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful dining area views Nice location

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Safe and good area, clean rooms
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    O2 Arena seems so close to the hotel but you can not go there without taking bus/train/taxi etc. Location made us to take taxi all the time.

    Room was comfortable, clean, location of the hotel is 15-20min of walking to railways.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    We were upgraded to a Riverview and it was such a beautiful experience. The room was lovely and clean. The location was
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    We absolutely love this hotel truly exceptional beautiful views beautiful room and very very lovely staff. We stayed here on our wedding night and it was a fabulous experience.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This is a one off, but the steam room wasnt working sadly. But it may have needed maintenance. Plus we checked in on a saturday late afternoon and the spa was closed at 6pm. On a weekend, this feels too early. Also i wish they had different pillows. I dont get on with goose feather pillows.

    Great staff, super friendly, well mannered and attentive. Very clean hotel and cosy rooms. Great location also.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Absolutely wonderful
    • Leisure trip
    • Group
    • Deluxe Premium Room
    • Stayed 1 night
    • Submitted via mobile

    An extra mirror in The room would be good

    Everything

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Birthday booking
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    everything was amazing, the staff were so intentive the whole stay was fantastic, the extras I ordered from the room service to the hotel decor was exceptional amazing stay

    Stayed in May 2025

  • Reviewed: 10 May 2025

    10
    Niki the front staff worked with exceptional customer service
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were excellent, the building and rooms were beautiful. The restaurant and bar was good with great views

    Stayed in May 2025

  • Reviewed: 10 May 2025

    7.0
    Stay was good except for the mystery key event
    • Leisure trip
    • Couple
    • Premium Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    The only reason I rated a 7/10 was due to a weird event.. partner left his car keys in the room before going out on our first night. The next morning couldn’t find it anywhere.. asked staff to review cctv camera’s just for the keys to mysteriously show up at reception with no clear explanation of how it got to the person that ‘handed it in’ during check out.. all I’ll say is maybe lock valuables in safe

    Staff where 10/10.. it was my birthday and they went the above and beyond with not one but two complimentary desserts and a birthday song at dinner in the resturant.. got a river view room and it was worth every penny.. bath overlooking the river also which I fully enjoyed

    Stayed in May 2025

  • Reviewed: 10 May 2025

    8.0
    A nice stay for a short trip
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hair dryer nozzle was melted, safe was low battery so couldn’t be used. Personal preference but I hated the feel of the towels.

    Really friendly staff - comfy bed, lovely bathroom, good location as close to the station/tube.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    10
    Would definitely stay here again
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was fantastic

    It was a beautiful hotel, very stylish, bed was amazing

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Perfect room Bath & View
    • Leisure trip
    • Solo traveller
    • Premium Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Iron could of been a steam one. I had alot of creasing in my clothing. Breakfast plates were way too hot. Mentioned to staff member who checked me in upon arrival , she didn't seem bothered. All she said was "let me help you" and proceeded to take my plate to the table. There were other guests using their sleeves from their tops to hold the over hot plates. Although i managed to park on site. Th car has very, very limited parking spaces.

    Location was good. Short uber ride costing £15. I was attending the Indigo O2. Breakfast was great! Let's talk about the bath! I returned back from my event and literally had a nice long soak in the bath, the water was lovely and hot and left my skin feeling smooth & soft. I slept like a Baby like never before.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    10
    Perfect, amazing, comfortable, the BEST!
    • Leisure trip
    • Group
    • Deluxe Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t fault a thing.

    Very comfortable rooms so had a lovely sleep, we even got a free upgrade which was absolutely amazing. The staff could not do enough for you, so friendly and helpful. Very easy access too if you’re seeing a concert at the o2. Love this hotel so much, use it every time we go to London and would not go anywhere else. Thank you to everyone at the Radisson blu 💙

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet location, situated close to the river. Good bus connections to Canary Wharf. Very clean, staff present but not in your face. Bed comfortable and room pleasant.

    Stayed in April 2025

  • Reviewed: 6 May 2025

    10
    Great place, would recommend
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air con wasn’t working and the room got very hot

    Location and rooms were lovely!

    Stayed in April 2025

  • Reviewed: 6 May 2025

    8.0
    A comfortable, peaceful hotel well placed for any O2 event or shopping weekend !
    • Leisure trip
    • Group
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately in both rooms we had cold water baths and showers in the morning ! Not sure what happened to the hot water?! Also the room fridges were not cold and there was no air con or any windows to open for some fresh air or natural ventilation system in the room during this particularly rare hot May bank holiday weekend !!

    The location was ideal for the O2 event I attended and the hotel called a taxi which arrived promptly with just a 10 min drive there. The views are fantastic of the O2, the cable cars and being on the river front makes for a nice calm atmosphere! The restaurant for lunch and dinner had great views, good service and nice menu.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The free up grade, it made the trip special

    The hotel was stunning,

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Perfect for what we needed at a good price
    • Leisure trip
    • Group
    • Deluxe Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the breakfast items ran out and were quite slow to be replenished but they were done when asked

    Upgraded to a suite which fit the group perfectly

    Stayed in March 2025

  • Reviewed: 4 May 2025

    7.0
    Great for one night to lay our heads for an event at the O2! A Pratt from a disappointing breakfast, the room, facilitie
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast service wasn’t very efficient. We were given an al a carte menu to choose from but nobody actually came to our table to ask if we wanted anything from it. There were lots of breakfast items that had run out and not been replenished. Baked beans, sausages, eggs, pastries, bread etc I overheard lots of other guests and also my friend having to ask the staff when the food was going to be ready. It was 9:30/9:45, so quite early during breakfast service, considering it was on until 11am.

    The staff are very friendly and helpful, the hotel itself was spotlessly clean and we had everything we needed in our room.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nice solution if you travel for business or just can't find a hotel closer to the city centre for a reasonable price. Everything was great except the parking which is pretty weird and has no direct access to the hotel.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I have nothing to complain

    Location, tidy, spaccious rooms , clean,

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    One night stop over great for the O2
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    All very nice

    Great for the O2

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    Beautiful Hotel, breakfast was a letdown
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The nespresso coffee machine took ages to make a cup , I’ve had several machines over the years so I do know how to use them. Coffee pods that was supplied weren’t great. My biggest complaint would be when we went down for breakfast and had an amazing table with an O2 View but very disappointed that there were no glasses for orange juice or small plate or butter or eggs, beans sausages, hashbrowns, etc, everything was empty and we had to stand around waiting for breakfast to be filled up. I feel this must’ve been a staffing issue. But at over £250 a night this was totally unacceptable otherwise I would have given five stars.

    Lovely hotel , very friendly welcome and an upgrade . Room was spotless and extremely comfortable bed with extra pillows.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    Fabulous concert
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The wording is misleading. The hotel may be half a mile from the O2 but you can’t walk it, you would need to swim it! It is actually a cab drive from the hotel to the venue which cost us £16.50 for 6 minutes. We also booked a taxi to take us to Canary Wharf, it was 15 minutes late and put us under time pressure that we didn’t need. We chased the taxi with the hotel twice and still it was late. Reception service wasn’t the greatest. Two receptionists on each terminal and a long queues. Further check in desks stood unmanned. We waited ages.

    Great views of the O2. Very comfortable bed. Great breakfast options.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    All in all it was a pleasant stay. The staff seem overwhelmed and breakfast was a bit disorganised but we felt it was be
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Felt it was understaffed and the staff seemed overwhelmed.

    It’s a nice hotel. Clean and modern.

    Stayed in May 2025

Showing 1 – 25

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