My room was on 2nd floor and the lift was not working. I later queried this at front desk and was told it hadn't worked for a long time. I am asthmatic and had a problem carry luggage up to 2nd floor and was breathless on reaching the top..

Very nice room .

Stayed in April 2025

The lift was broken.the shower in the room kept going from normal to cold to seriously hot. I assume when anyone in the hotel used any water.it needs looking at

Location the room was big and quiet

Stayed in May 2025

The hotel is in need of some upgrades and TLC. The hallway carpets are filthy and could do with full replacement and a paint. There’s a hole in the ceiling in the pool area, the jacuzzi wasn’t working and the lift wasn’t working. I feel like all of this is quite reflective in the price though and doesn’t change much on how comfortable I found the room.

It was a good price considering it has a pool and included breakfast. The breakfast was nice and the room was comfortable and quiet. Parking was ample and free and check in/out was quick and easy.

Stayed in May 2025

2nd floor was okay but no lifts, key cards wouldn't work, every day we came back, so down 2 flight of steps and up again, they said it maybe putting them with credit cards but the last time l didn't it was very annoying

Location was great, room was lovely, swimming pool was good shame the jacuzzi wasn't working

Stayed in May 2025

Room was great, met all expectations, staff very friendly

Stayed in May 2025

The lift wasn't working which meant taking the stairs to my room on the third floor each time!

Staff were very friendly and helpful. Gym and pool facilities were great.

Stayed in April 2025

The spa was rather dated and really does need some TLC, the jacuzzi was not working and we were not informed of this and this was a shame. The pool was clean however just appeared that the whole are needed alot of maintenance.

Lovely hotel, it was welcoming and clean overall. The staff were helpful and engaging at check in and out. The staff in the restaurant were absolutely lovely! The food was also gorgeous - the Caesar salad being one of the nicest ones I’ve eaten. Beds were comfy, great shower, spacious rooms.

Stayed in May 2025

Nothing

Exceptionally clean Large bedroom, Air conditioning, top rate Breakfast, great spa/pool, gym

Stayed in April 2025

The lift wasn't working, the jacuzzi was out of order, some of the fixtures had come off the shower in the ensuite and the water took a long time to drain, so when I had a shower it was like standing in a shallow bath.

The staff were really friendly and helpful, the food was good, room was clean and spacious, the pool was a decent size and the massage and facial I had with Necy in the spa was amazing.

Stayed in April 2025

The hot tub was out of use

Bed was was comfy, plenty of parking and a clean swimming pool.

Stayed in April 2025

The afternoon tea was nice but would say it was overpriced for what it was.

The room was huge, clean and comfortable. The staff were extremely helpful and friendly.

Stayed in April 2025

Only negative comment is I was in the 3rd floor the lift was not working.

Staff was very friendly and helpful, I liked my stay there, very clean Also, I put my do not disturb sign up and the cleaner left a bag outside my room with new towels and toiletries I think that was really nice as i have never had this at any of the hotels I have stayed at, the jacuzzi was really good it was strong it felt like a massage and it was clean and hot, I saw them clean it.

Stayed in April 2025

Only car of soap in room no shower gel. Very soft water so soap hard to get off!!

Room size

Stayed in April 2025

Breakfast was very good

Stayed in April 2025

Parts of the hotel are starting to show their age.

Use of the health club. Brilliant size room. Evening meal options where good.

Stayed in April 2025

Didn’t like : the duvets and pillows, artificial material. The window lock to stop people opening it wide enough to get in was broken so we felt we had to close the window.

Liked : Very clean, new carpets in the public areas. Modern proper bathroom and large room. Good and large tv working well.

Stayed in April 2025

Cannot fault it! Staff were friendly, rooms were clean and big! The food was nice, the bar was a bit quiet but ok.

Stayed in February 2025

Lack of water in the bathroom and also when we got water it was spasmodic, sometimes too hot and then suddenly too cold and vice versa.

Restaurant, lounge areas, bedroom

Stayed in April 2025

Breakfast and dinner was good

Stayed in April 2025

N/A

Breakfast very good

Stayed in April 2025

Rooms very spacious and comfortable. Buffet breakfast was fab.

Stayed in April 2025

The staff were very friendly and helpful. The room that I stayed in was large and very comfortable. The gym and health club were perfect for me to unwind and relax. I have booked to stay again.

Stayed in January 2025

Get the lift repaired so we can try upstairs rooms -please

Stayed in March 2025

The spa and pool needs some investment as does the hotel

Stayed in March 2025