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Reviews of The Lakes Rookley 5 stars

Main Road, Isle of Whight, Rookley, PO38 3LU, United Kingdom

#2 of 3 hotels in Rookley

Guests' Choice

Review score

Based on 1414 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    4.0

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Showing 1 – 25

  • Reviewed: 18 May 2025

    8.0
    Overall good experience.
    • Leisure trip
    • Family with young children
    • 6 Berth Superior Caravan 3 Bed
    • Stayed 3 nights
    • Submitted via mobile

    Heating system difficult to handle .

    Location is calm

    Stayed in April 2025

  • Reviewed: 16 May 2025

    8.0
    Great accommodation
    • Leisure trip
    • Family with young children
    • Island Chalet 6 Berth 3 Bed Pet Free
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful park and great accommodation size.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • 4 Berth Superior Caravan
    • Stayed 3 nights
    • Submitted via mobile

    I cleaned the green algi off the plastic railing myself when fish and chips is served in the restaurant please serve on a plate take away containers are common and cost more

    the caravan had everything I needed staff seem friendly

    Stayed in May 2025

  • Reviewed: 3 May 2025

    8.0
    Had a lovely time
    • Leisure trip
    • People with friends
    • 6 Berth Comfort Caravan 3 Bed Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    Would have been good to have more outside chairs and a coffee table in lounge

    Spacious, clean and lovely views

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Lovely setting
    • Leisure trip
    • Couple
    • The Lakehouse 4 Berth
    • Stayed 4 nights
    • Submitted via mobile

    The noise and invasion of the rugby group.

    The lake setting was lovely.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    8.0
    Nice location and worked for us to see family whilst staying on the island
    • Leisure trip
    • Family with young children
    • 4 Berth Superior Caravan Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    Male toilets behind reception had a distinct ammonia smell that to be honest made it quite difficult to breathe in. Avoided using the toilets.

    Location was perfect for us and had some activities on site to do for the children.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Great stay very relaxing would definitely recommend.
    • Leisure trip
    • Family with young children
    • Island Chalet 4 Berth with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Driveway too narrow. Neighbours a little close when in hot tub it the back. One blind not long enough in back bedroom.

    Great cottage with hot tub. Lovely location right by the lakes. Everything needed is included. Plenty of room inside for family of 4.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • The Lakehouse 4 Berth Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    No dislikes

    All of it

    Stayed in April 2025

  • Reviewed: 23 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Island Chalet 4 Berth with Hot Tub Pet Free
    • Stayed 7 nights
    • Submitted via mobile

    Too far to walk to club house

    Peacful

    Stayed in March 2025

  • Reviewed: 21 April 2025

    7.0
    Uncomfortable
    • With a pet
    • Leisure trip
    • Family with young children
    • 4 Berth Superior Caravan
    • Stayed 3 nights
    • Submitted via mobile

    No WiFi !! Paid for dog friendly caravan very clean but basic !! Bed uncomfortable x sofa very uncomfortable xx bedding poor x no dustpan or broom x no hand wash or shower gel x no towels x

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 4 Berth Superior Caravan
    • Stayed 3 nights
    • Submitted via mobile

    No WiFi

    All good

    Stayed in April 2025

  • Reviewed: 19 April 2025

    8.0
    Perfect little family getaway
    • Leisure trip
    • Family with young children
    • The Lakehouse 4 Berth Pet Free
    • Stayed 4 nights
    • Submitted via mobile

    No toilet roll holder in either bathroom and bathrooms need a little TLC

    Location and facilities

    Stayed in April 2025

  • Reviewed: 19 April 2025

    7.0
    Great location, comfortable but nothing fantastic. Staff need lessons in how to treat people.
    • Leisure trip
    • Family with young children
    • 4 Berth Superior Caravan Pet Free
    • Stayed 5 nights
    • Submitted via mobile

    Having to book a slot to use the indoor pool. Not nearly enough information given at check in and we didn’t realise until after the check in staff had left that they had forgotten to give us towels. The staff were all quite young and a few ( which stands out) were extremely lacking in customer service skills and could be heard quite clearly complaining about guests. Overall customer service was quite poor here and you felt like everything was an effort and an inconvenience to them. Not professional.

    The location was really good. It was what you would expect at a place like this but nothing fantastic. The vans were clean, warm (once you turned on the boiler which no one tells you about) and lots of storage space. The single beds needed new mattresses and were very uncomfortable. Having to rebook a swimming slot was disappointing.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    Good location. Cosy place but needs a bit of TLC
    • Leisure trip
    • Group
    • The Lakehouse 4 Berth Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    great lake house however needs a bit of TLC. Floors are sorry and sofas ripped. Overal we had fun as a family

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 6 Berth Comfort Caravan 3 Bed Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    Small quiet site with decent facilities. Caravan was very basic. Staff were extremely pleasant and helpful.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • 6 Berth Superior Caravan 3 Bed Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    It was a lovely stay and we are really pleased with our stay. Beautiful location and definitely going back again

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Clean, nice area, would stay again
    • Leisure trip
    • Couple
    • Island Chalet 4 Berth
    • Stayed 7 nights
    • Submitted via mobile

    Very nice clean Chalet, our specific chalet was in the shade a fair bit under some trees so couldn’t really enjoy the outdoor patio as much (leaves from trees and shade made it a bit chilly) however! We were staying with our dog and were allocated a corner plot which had a decent enough garden for him to run around! Only other negative is the WiFi (there isn’t any!) but decent enough phone signal for 4-5G I suggest leave the screens and explore the beautiful island!

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • 4 Berth Superior Caravan Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very rude, especially the man who responds to after hours call. He was not happy that he had to be called out!!

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 4 Berth Luxury Caravan Pet Free
    • Stayed 3 nights
    • Submitted via mobile

    We loved the property, the caravan was spotless and very comfortable, there was a small issue with the sofa as it felt thatthe base of one had collapsed a little and a chopping board would be great and much appreciated. However these are very small issues and didn't detract from the holiday at all.

    Stayed in March 2025

  • Reviewed: 30 March 2025

    9.0
    Simply awesome
    • Leisure trip
    • Family with young children
    • 4 Berth Superior Caravan Pet Free
    • Stayed 4 nights
    • Submitted via mobile

    There are couple of facilities are not open yet like kayak, water activities.

    Room was clean and comfortable. Swimming pool is really good.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 6 Berth Superior Caravan 3 Bed
    • Stayed 3 nights
    • Submitted via mobile

    At first glance the caravan was clean and tidy however, upon closer inspection there were a number of cobwebs and there was damaged walls. We were only staying a couple of days so we didn't make a fuss. Especially as there was no small children with us. There was no hot water for the showers in the pool area.

    The staff were welcoming and friendly. The pool and the bar area were clean and tidy. Overall, we were very happy with our stay. There was a good selection of utensils for the kitchen including a great little welcome pack. We would come back and stay again.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    8.0
    Pleasant stay.
    • Business trip
    • Family with young children
    • 4 Berth Superior Caravan Pet Free
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Comfortable

    Stayed in March 2025

  • Reviewed: 24 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 4 Berth Superior Caravan
    • Stayed 4 nights
    • Submitted via mobile

    Caravan next to us was full of young girls, Had party's 2 nights running, very noisy.

    Location was central, which were good

    Stayed in March 2025

  • Reviewed: 22 March 2025

    8.0
    Comfortable and affordable
    • Leisure trip
    • Couple
    • 4 Berth Superior Caravan Pet Free
    • Stayed 4 nights
    • Submitted via mobile

    We weren’t aware that hand towels and towels weren’t provided.

    Central part of the island which made it easy to travel to all parts. Nice to have the bar and restaurant to relax in of an evening. Deluxe cabin was cosy and the lounge area was spacious.

    Stayed in March 2025

Showing 1 – 25

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