Main Road, Isle of Whight, Rookley, PO38 3LU, United Kingdom
#2 of 3 hotels in Rookley
Guests' ChoiceBased on 1414 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.6
Staff
8.5
Value for money
8.3
Free WiFi
4.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: 18 May 2025
Ifrah
United KingdomHeating system difficult to handle .
Location is calm
Stayed in April 2025
Reviewed: 16 May 2025
Karen
United KingdomBeautiful park and great accommodation size.
Stayed in May 2025
Reviewed: 11 May 2025
Nigel
United KingdomI cleaned the green algi off the plastic railing myself when fish and chips is served in the restaurant please serve on a plate take away containers are common and cost more
the caravan had everything I needed staff seem friendly
Stayed in May 2025
Reviewed: 3 May 2025
Richard
United KingdomWould have been good to have more outside chairs and a coffee table in lounge
Spacious, clean and lovely views
Stayed in May 2025
Reviewed: 29 April 2025
Miranda
United KingdomThe noise and invasion of the rugby group.
The lake setting was lovely.
Stayed in April 2025
Reviewed: 28 April 2025
Richard
United KingdomMale toilets behind reception had a distinct ammonia smell that to be honest made it quite difficult to breathe in. Avoided using the toilets.
Location was perfect for us and had some activities on site to do for the children.
Stayed in April 2025
Reviewed: 25 April 2025
Lianne
United KingdomDriveway too narrow. Neighbours a little close when in hot tub it the back. One blind not long enough in back bedroom.
Great cottage with hot tub. Lovely location right by the lakes. Everything needed is included. Plenty of room inside for family of 4.
Stayed in April 2025
Reviewed: 25 April 2025
Daniel
United KingdomNo dislikes
All of it
Stayed in April 2025
Reviewed: 23 April 2025
Nicola
United KingdomToo far to walk to club house
Peacful
Stayed in March 2025
Reviewed: 21 April 2025
Trudy
United KingdomNo WiFi !! Paid for dog friendly caravan very clean but basic !! Bed uncomfortable x sofa very uncomfortable xx bedding poor x no dustpan or broom x no hand wash or shower gel x no towels x
Stayed in April 2025
Reviewed: 21 April 2025
Manju
United KingdomNo WiFi
All good
Stayed in April 2025
Reviewed: 19 April 2025
Laura
United KingdomNo toilet roll holder in either bathroom and bathrooms need a little TLC
Location and facilities
Stayed in April 2025
Reviewed: 19 April 2025
Sarah
AustraliaHaving to book a slot to use the indoor pool. Not nearly enough information given at check in and we didn’t realise until after the check in staff had left that they had forgotten to give us towels. The staff were all quite young and a few ( which stands out) were extremely lacking in customer service skills and could be heard quite clearly complaining about guests. Overall customer service was quite poor here and you felt like everything was an effort and an inconvenience to them. Not professional.
The location was really good. It was what you would expect at a place like this but nothing fantastic. The vans were clean, warm (once you turned on the boiler which no one tells you about) and lots of storage space. The single beds needed new mattresses and were very uncomfortable. Having to rebook a swimming slot was disappointing.
Stayed in April 2025
Reviewed: 11 April 2025
Ahmed
United Kingdomgreat lake house however needs a bit of TLC. Floors are sorry and sofas ripped. Overal we had fun as a family
Stayed in April 2025
Reviewed: 8 April 2025
Sharon
United KingdomSmall quiet site with decent facilities. Caravan was very basic. Staff were extremely pleasant and helpful.
Stayed in April 2025
Reviewed: 8 April 2025
Medhavi
United KingdomIt was a lovely stay and we are really pleased with our stay. Beautiful location and definitely going back again
Stayed in April 2025
Reviewed: 6 April 2025
Lewis
United KingdomVery nice clean Chalet, our specific chalet was in the shade a fair bit under some trees so couldn’t really enjoy the outdoor patio as much (leaves from trees and shade made it a bit chilly) however! We were staying with our dog and were allocated a corner plot which had a decent enough garden for him to run around! Only other negative is the WiFi (there isn’t any!) but decent enough phone signal for 4-5G I suggest leave the screens and explore the beautiful island!
Stayed in April 2025
Reviewed: 3 April 2025
Sherry
United KingdomThe staff were very rude, especially the man who responds to after hours call. He was not happy that he had to be called out!!
Stayed in April 2025
Reviewed: 31 March 2025
Nick
United KingdomWe loved the property, the caravan was spotless and very comfortable, there was a small issue with the sofa as it felt thatthe base of one had collapsed a little and a chopping board would be great and much appreciated. However these are very small issues and didn't detract from the holiday at all.
Stayed in March 2025
Reviewed: 30 March 2025
Digambar
United KingdomThere are couple of facilities are not open yet like kayak, water activities.
Room was clean and comfortable. Swimming pool is really good.
Stayed in March 2025
Reviewed: 27 March 2025
Laurajoy254
United KingdomAt first glance the caravan was clean and tidy however, upon closer inspection there were a number of cobwebs and there was damaged walls. We were only staying a couple of days so we didn't make a fuss. Especially as there was no small children with us. There was no hot water for the showers in the pool area.
The staff were welcoming and friendly. The pool and the bar area were clean and tidy. Overall, we were very happy with our stay. There was a good selection of utensils for the kitchen including a great little welcome pack. We would come back and stay again.
Stayed in March 2025
Reviewed: 26 March 2025
Sherry
United KingdomNothing
Comfortable
Stayed in March 2025
Reviewed: 24 March 2025
Lee
United KingdomCaravan next to us was full of young girls, Had party's 2 nights running, very noisy.
Location was central, which were good
Stayed in March 2025
Reviewed: 22 March 2025
Michelle
AustraliaWe weren’t aware that hand towels and towels weren’t provided.
Central part of the island which made it easy to travel to all parts. Nice to have the bar and restaurant to relax in of an evening. Deluxe cabin was cosy and the lounge area was spacious.
Stayed in March 2025
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