Nothing

We love the period features of the light airy rooms. The beds are comfortable and provide a good nights sleep.

Stayed in May 2025

Area in which the accomidations were based, bright spacious room, great food.

Stayed in May 2025

Everything was great. We had the basement room at the front but there were no problems. Good to have muslin and Roman blinds.

Stayed in May 2025

Not applicable

Clear instructions provided prior to arrival. Checking in was simple at the restaurant. The location was great, and the room was clean with all the necessary facilities.

Stayed in May 2025

We found the stairs difficult with luggage. Would ask for ground floor next time.

The location was excellent. Lovely area of Plymouth with restaurants and marina nearby. Very good breakfast included at Bistrot Pierre. Spacious and clean room with good facilities.

Stayed in May 2025

Housekeeping very poor: beds barely remade with duvet skewed half off and pillows still dented, cushions on the floor, water glasses not changed and toilet seemingly not cleaned. Sash windows left open and proved nearly impossible to close, needed to drag furniture around to stand on a chair, still could barely reach and took all our strength to push up - a window pole would have helped. Absent bedisde light with screwholes in wall. Full English Breakfast on 2nd morning served with pink uncooked sausages and miniscule poached eggs - size of small marshmallows!

Location, ease of checking in, grandeur of building, decor, breakfast menu choice

Stayed in May 2025

Could not fault it

Excellent location, room was lovely, comfortable & had everything needed, breakfast was brilliant

Stayed in May 2025

everything was fabulous

beautiful location and staff were very helpful.

Stayed in April 2025

Breakfast average.

Interesting historical building in great complex. Exploring the area by foot was great. Our attic room had a good view.

Stayed in May 2025

Great quiet location in Royal William Yard. Selection of restaurants nearby. Clean. Comfortable rooms and excellent breakfast. We will definitely return.

Stayed in May 2025

Beautiful room in an excellent location. Would definitely stay there again.

Stayed in May 2025

Breakfast was excellent - room was very comfortable

Stayed in April 2025

The design of the room was very good, spacious, airy and clean. The location is beautiful with lots of great buildings and lots of places to eat and drink. Would definitely recommend

Stayed in April 2025

Maybe a screen for the desk to have privacy for work

The comfortable bed

Stayed in April 2025

Amazing location and very comfortable- loved the bed and the breakfast

Stayed in April 2025

The lock on room 14 was very stiff, but pointed this out to staff so hopefully they will sort for next guests. Rooms were not very soundproof, but it’s a very old building so I suppose this is to be expected.

Beautifully decorated room with view over the square. Super comfortable bed and pillows. Was very warm but fan supplied helped keep cool. Breakfast included which was super tasty! Location just perfect just a short stroll to restaurant and walking around Royal William Yard in the evening and morning was stunning. Staff in restaurant were all so friendly and welcoming. Water in the fridge was a nice extra.

Stayed in April 2025

It’s not that is don’t like the stairs but if you can do stairs you need to say. What would have been really lovely is if there was some information about the yard and the hotel in the room to read. These are 100% not things that would put me off

The location to start was amazing, the hotel was beautiful. The restaurant and staff fabulous.

Stayed in April 2025

The bathroom door was heavy and wouldn’t close all the way. Also the tap wouldn’t run cold

The room was lovely! Beautiful view

Stayed in April 2025

Staff weren’t helpful regarding parking - we were told it was free from 12pm so paid for parking until 12pm, only to be told we had to go back to put a new pass in the car window which didn’t align with our plans. Ended up forking out extra money for parking for the trip.

Clean, comfortable & brilliant breakfast.

Stayed in April 2025

can't think of anything except we noticed carpet getting a bit worn and light stains in places but didn't bother us for the price at all.

location was fantastic and bonus weather was lovely so enjoyed watching a lovely sunset over the old naval harbour. Ellie was lovely and friendly at breakfast time and check in. The breakfast was delicious and at such a good price too all included in the stay. To have stayed in an old historic naval officers house turned into rooms was lovely and unusual will defiantly return when next in area. appreciated free car park permit too as otherwise that would have got expensive

Stayed in March 2025

Nothing

All was really clean , bed comfy . Shower was great !

Stayed in April 2025

The extractor fan in the bathroom doesn't work . The shutters are difficult to open so maybe some instructions would be helpful

Everything else

Stayed in April 2025

The bathroom door in room 15 got stuck and I couldn't get out which was quite scary. This needs looking at please

Everything else was great

Stayed in April 2025

All good.

Close to the historical port, lovely location to walk around. Easy parking. Good food in the restaurant.

Stayed in March 2025