Strathkinness Low Road, St. Andrews, KY16 9TX, United Kingdom
#6 of 21 hotels in St. Andrews
Guests' ChoiceBased on 559 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2025
Ian
United KingdomThe stairs!!!!
Close to the benefits of St Andrews but with peace & quie of the countryside
Stayed in May 2025
Reviewed: 16 May 2025
Paul
United KingdomRoom ceiling was low in places
Great breakfast. Beautiful grounds.
Stayed in May 2025
Reviewed: 1 May 2025
Louise
GuernseyGreat breakfast options on offer.
Stayed in April 2025
Reviewed: 25 April 2025
Gerry
United KingdomAbsolutely nothing
Quality of accommodation .and the serenity of the the Hotels location
Stayed in April 2025
Reviewed: 23 April 2025
Cyndi
United StatesThere were some maintenance issues in our room and we informed the housekeeper. Nothing was done, nothing critical. We did inform the front desk upon check out.
Nice size room, great amenities, quiet, comfortable and location to St Andrews proper was perfect. Beautiful gardens that must be wonderful to enjoy in the summer months. Breakfast was excellent. The do have a restaurant for evening meals but we did not try it.
Stayed in April 2025
Reviewed: 12 April 2025
Lynn
United KingdomGreat hotel, really comfortable, good food, lovely staff and fabulous gardens!
Stayed in April 2025
Reviewed: 12 April 2025
Peter
United KingdomA la carte dining was pretty good but not outstanding. However, the pudding was fantastic.
Excellent room. Staff very friendly and helpful. Bar meals very good. Great atmosphere.
Stayed in March 2025
Reviewed: 11 April 2025
Huggan
United KingdomBeing on the second floor. No lift. Carry my case up stairs. I am 80 years of age!
Excellent food and service
Stayed in April 2025
Reviewed: 3 April 2025
Susie
United StatesThe staff exceeded expectations in hospitality. They were very courteous and accommodating.
Stayed in April 2025
Reviewed: 1 April 2025
Ronald
United KingdomExcellent hotel ideally placed on the outskirts of St Andrews. Lovely food plus very helpful staff made this the perfect place for our weekend visit. Will definitely return.
Stayed in March 2025
Reviewed: 25 March 2025
Ann-marie
United KingdomAmazing customer service, I took my daughter here for her 19th birthday, the staff are attentive and went the extra mile for Emily's birthday , special thanks to Liam and Fi for their amazing personal touch of a cake and for being genuinely lovel.
Stayed in March 2025
Reviewed: 21 March 2025
Fiona
United KingdomLamps broken, shower head filthy, bed quite small & pillows lumpy. Clientele is a bit older so just an FYI too.
Gorgeous location, friendly staff, great food & cleanliness okay.
Stayed in March 2025
Reviewed: 17 March 2025
Christina
United KingdomIt's over-priced.
We enjoyed the quirky accommodation in a luxury shepherd's hut, the service was friendly and the food was excellent.
Stayed in March 2025
Reviewed: 4 March 2025
Susan
United KingdomNothing
The staff were very welcoming and the hotel was well decorated and extremely comfortable. The food in the restaurant was delicious
Stayed in February 2025
Reviewed: 3 March 2025
Janet
United KingdomWe were not advised that there was an additional £25 for our dog to stay, despite ample opportunity to highlight, as all other accommodation we stayed in did up front through booking.com AND during confirmation correspondence when checking our dog was welcome. Sadly whilst we followed this up with the hotel we have not received a response.
Spacious accommodation in a quiet location. Restaurant staff very pleasant, friendly and helpful. Breakfast was excellent.
Stayed in February 2025
Reviewed: 25 February 2025
Caroline
United KingdomThe first 300 yards when you walk from hotel into town Very fast road. I would look to try and sort out a better pathway.
Staff very friendly and helpful The hotel very clean room well stocked and quality towels etc Food was very nice
Stayed in February 2025
Reviewed: 24 February 2025
Alison
United KingdomOnly thing we didn't like was the hard flooring in the bedroom but this is just a personal preference
Very comfortable room. Lovely bathroom with enormous fluffy towels
Stayed in February 2025
Reviewed: 18 February 2025
Saibvhonn
United KingdomThe staff were very accommodating and friendly, the room was clean and really good size, overall lovely place!
Stayed in February 2025
Reviewed: 17 February 2025
Sharon
United KingdomEverything was good , I thought food portions at the restaurant could have been bigger
We had a huge room , beautiful grounds , staff were lovely
Stayed in February 2025
Reviewed: 16 February 2025
Brian
United KingdomNothing.
What a beautiful and relaxing hotel, we will definitely be back! The staff were so friendly and helpful and the hotel ambience was just so chilled with small areas with fireplaces to the bar and breakfast room it was the perfect getaway for us.
Stayed in February 2025
Reviewed: 10 February 2025
Susan
United KingdomAbsolutely Nothing
From the friendly reception you receive on arrival.a member of staff accompanied us to our room to ensure we were happy with everything. The room was a very good size exceptionally clean,the breakfast was had a great choice We were looked after in a manner that was exceptional and would recommend anyone visiting St Andrews to use this hotel you will not be disappointed.
Stayed in February 2025
Reviewed: 10 February 2025
Luke
United KingdomThe evening meal was nice, but probably not totally to my tastes, the staff were lovely though, and the food was great quality. Not a complaint at all, by the way! :)
Nice room, lovely breakfast, nice staff!
Stayed in February 2025
Reviewed: 8 February 2025
Margaret
United KingdomRadiator in bedroom needed adjustment during night as it became very warm.
Very clean and a lovely room with a view to garden
Stayed in February 2025
Reviewed: 5 February 2025
James
United KingdomNothing
Although it is a genuine country house architecture-wise, the decor has been updated throughout the hotel and gives a pleasant modern and smart impression.
Stayed in February 2025
Bray, Ireland
Lassi, Greece
Canossa, Italy
Vaprio dʼAgogna, Italy
Passo del Tonale, Italy
Kopaonik, Serbia
Seattle, USA
Chengdu, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content