7-9 Clifton Terrace, Southend-on-Sea, SS1 1DT, United Kingdom
#4 of 10 hotels in Southend-on-Sea
Guests' ChoiceBased on 1496 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2025
Millington
United KingdomBit of noise from the lift but nothing major
Lovely shower, huge room, clean and comfortable
Stayed in May 2025
Reviewed: 19 May 2025
Jeanette
IrelandOnly thing was in our room the bathroom ….the shower had no door it was like a wet room and it got absolutely soaked wet after one shower .needs a shower door to prevent the floors getting soaked
Very friendly and welcoming and very central to the shops, shopping mall and sea front area.
Stayed in May 2025
Reviewed: 18 May 2025
Susan
United KingdomNothing it was fine
Close location clean comfortable Rooms accommodating staff
Stayed in May 2025
Reviewed: 17 May 2025
Rachel
United KingdomQuite expensive
The service and food
Stayed in April 2025
Reviewed: 15 May 2025
David
United KingdomAll good
excellent hotel and staff, plus food very good.
Stayed in May 2025
Reviewed: 14 May 2025
Jennifer
United KingdomLovely room and incredible food
Stayed in May 2025
Reviewed: 13 May 2025
Sophie
United KingdomSome stains on carpet and bench upholstery in the room which wasn't great. Free hotel car park is tiny - appeared to be around 6/8 spaces. The pay and display in front of the hotel was also full when we got there - not to hotels fault but something to note if you are planning on using these facilities, there are more places to pay and display on the streets around the hotel but will involve a walk.
Room was small but had everything needed. Hotel is situated on seafront, the view from the from the hotel I'm sure is lovely but we unfortunately visited on two foggy days so can't comment on that. Decorated nicely and bathroom was modern and clean. Breakfast 10/10, hashbrowns were really tasty. Staff friendly and helpful.
Stayed in April 2025
Reviewed: 12 May 2025
Anita
United KingdomSlightly better pillows would be my only suggestion.
Breakfast and dinner were excellant, they were very happy to work around my dietary restrictions. Very friendly staff at all points of delivery.
Stayed in May 2025
Reviewed: 7 May 2025
Jan
United KingdomNothing
Location and the terrace bar
Stayed in May 2025
Reviewed: 29 April 2025
Gregory
United KingdomBit small room
Location, view and bathroom
Stayed in April 2025
Reviewed: 29 April 2025
Allen
United KingdomDirty grout/mould on the floor tiles in the bathroom. Window in bay-window overlooking the sea had fingerprints over it. Bathroom is very small and water from shower floods the floor! Also due to bathroom size no space for the toilet paper to be put on a convenient toilet roll holder! unfortunately due to a private function we could not dine in the restaurant in the evening.
Modern, excellent location, nicely decorated. Excellent breakfast (although an extra expense). Lovely sunny terrace with all day sunshine so very pleasant to sit and look at view with a drink/lunch.
Stayed in April 2025
Reviewed: 28 April 2025
Tracey
United KingdomNothing
Staff were very professional and friendly. Great location. I called to ask for an ice bucket and plates to be put in the room as we were visiting for valentine's day and they provided that and added rose petals and swan towls as an extra touch that was very much appreciated
Stayed in February 2025
Reviewed: 26 April 2025
Alec
United KingdomShower room bit tight with glass window right by the door. Am partially sighted so walked straight into it. Coffee cups could be a bit larger
Very modern. Brilliant staff and location. Very clean and accommodating.
Stayed in April 2025
Reviewed: 24 April 2025
Josh
United KingdomThe room was a bit cramped.
The room service was great.
Stayed in April 2025
Reviewed: 21 April 2025
Nick
United KingdomNothing much--but as stated the food prices were a little steep.
Modern room with view over the Estuary which was a bonus. The staff were approachable, friendly and helpful. bar snacks were good if a little pricey. Great to have free parking to rear of the hotel.
Stayed in April 2025
Reviewed: 21 April 2025
Melissa
United KingdomI had a half bottle of water drank in my room and reception tried telling me one room for one night was £450
Nice modern hotel
Stayed in April 2025
Reviewed: 21 April 2025
Alan
United KingdomClose to music venue "chinneries" Lovely room. I don't eat or drink there, but the bar looked nice
Stayed in January 2025
Reviewed: 19 April 2025
Emily
United KingdomThe air con althoigh really good and easy to use, it’s very loud. The shower is lovely but the room turns into a wet room as there’s no shower door or levelled surface.
Really lovely rooms, tv is a good height from the bed. The windows are lovely and big and curtains are good at night time. Shower is really lovely and the option to have handheld is good too. Room service food is delicious.
Stayed in April 2025
Reviewed: 18 April 2025
Gareth
United KingdomFood was fairly expensive
Nice and Modern design, food was good and well presented, excellent sea view in the Morning from the dining room. Small car park at the rear.
Stayed in April 2025
Reviewed: 15 April 2025
Richard
United KingdomDecent sized room with spectacular views of the sea. Nice location and had a good night’s sleep. Execellwbt breakfast
Stayed in March 2025
Reviewed: 15 April 2025
Mayya
Czech Republic-
Staff is perfect. Location perfect. Room is good.
Stayed in April 2025
Reviewed: 15 April 2025
Lorrainebunyard
United KingdomEvening meal was very poor and table service for drinks in afternoon was very slow. We had to go and ask again where our drinks were. However staff were polite
Room great, location fantastic, staff helpful. Breakfast was an add on and we went elsewhere
Stayed in April 2025
Reviewed: 14 April 2025
Gary
United KingdomLast minute occupation due to being let down elsewhere in the City. Poor signage within building allocated room 311. Upon exiting the Lift signage indicated 300-310 only, imagine our surprise......! Upon investigation 311 & 312 did exist. Incredibly small room for the price, W/C seat fell off upon use, rusty fitting in bathroom. Shower managed to flood bathroom floor too, Poor design I feel. Positives we could access the property and Heating system very efficient.
Stayed in April 2025
Reviewed: 14 April 2025
Paul
United KingdomRight by the sea front, and the staff where fantastic couldn’t do enough for you
Stayed in April 2025
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