There were things that did not meet my expectations, a lot of little things. For example, there is a washer and a dishwasher. Dishwashing tablets were provided, but no laundry tablets. It's like giving you a TV and no power cord. Most travelers do not bring along laundry soap. Even a couple of tablets would have been welcome. We ended up buying detergent at the Tesco, but we didn't need all 36. No napkins or paper towels, just one tea towel, which most people don't consider wiping their mouths on. Lots of cheese graters, but no salt or pepper or tea. Just small omissions. The check in process was difficult -- they insist on a refundable deposit with verification from the bank to complete check in. It was onerous and time consuming, especially given the demands of travel.

The location was excellent. It really can't be beat. The facility was clean. Once we got into the apartment, response from the host was prompt.

Stayed in February 2025

See above

Clean and tidy if very basic and upon closer examination things like loose fitting shower doors and broken tiles, took the edge of the stay.

Stayed in December 2024

Bathroom not user friendly. No place to put shampoo/conditioner while showering. Shower water ends up over bathroom floor. Difficult to work out hot/cold flow system.

Excellent location close to the train station. Great view from the property.

Stayed in November 2024

There was some faff before checking in as they required proof of charge to my card / account by asking for a screenshot which you are unable to do. I eventually was able to get a colleague to take a picture of my phone but advance notice of this would help as I had already left home. In terms of the accommodation, bed was on the smaller size - I was on my own so fine for me but had my husband been with me, may have been too small

location, facilities had everything needed and felt secure

Stayed in October 2024

Apartment wasn’t very clean. We had to wash all the crockery & cutlery. Very minimal items supplied. One wine glass.etc

Excellent location. Very convenient . Great view of the Thames. Large complex with restaurants below and a Tesco mini market.

Stayed in August 2024

There seemed to be a problem with the hot water in the room—there were a few times when there was barely any hot water at all. Not sure what was going on with that.

N/A

Stayed in July 2024

It felt like we were staying in an abandoned part of town. The property had no air conditioning, the kitchen had minimal utensils for cooking.

Proximity to public transport and central London. The size of the property was good.

Stayed in August 2024

Tight bedroom with bed against wall. A few knocks and scratches but fully functional apartment.

Location was brilliant. Handy to cafes, grocery store, underground and overground. Good comms with apartment owner as we arrived past the check in time. Good aircon.

Stayed in July 2024

I’m sure it’s done on a maintenance cycle, but the carpet and walls needed a little touch up. The dishwasher and drain needed a little attention as well.

The orientation by the staff was done well, very good location of the property, and it had all the needed amenities.

Stayed in July 2024

Only a double bed not very comfortable

Location , truely helpful staff, views

Stayed in July 2024

Coffee machine much needed

Excellent location, modern, comfortable flat.

Stayed in June 2024

The shower temperature is a little difficult to regulate The terrace needs a clean and weed.

The view is lovely and extra nice when the sun shines in. There is plenty of space and a good kitchen. It’s very close to the underground, train and bus station. 3 mini markets nearby

Stayed in June 2024

There is absolutely nothing in the area - a Tesco Express on the block, but that’s it. Have to get on the underground for anything else.

Quite spacious for London accommodation and very quiet (our apartment faced an inner courtyard - no view). Well equipped. Right next door to the Vauxhall station, so easy access and about a half hour to get to most of Central London.

Stayed in June 2024

Ensuite bathroom shower has black mold. Tiles and doorframe need bleached & cleaned. Shower head had hard water chalk and also severely needs cleaned. (Cleaning fee/service could easily remedy this problem) Bedrooms are on the street side of the apartment. The traffic and sirens were very loud all thru the night, moreso than NYC. Older building issues, so take earplugs.

The location was perfect. Lots of variety in cuisine. Crossing the bridge makes sightseeing tourist attractions walkable. Nice space, apartment had ample room for me and my son. Very quite neighbors. Great balcony view. Living room, kitchen and bedrooms were clean. Very prompt staff/email replies for arrival meet up.

Stayed in May 2024

Some things were dirty or broken, the sinks of the bathrooms for example were dirty and should have been cleaned properly before our arrival. The water didn't flow down the drains either, it was partially blocked I presume.

The apartment had a good size and the location was super close to the underground. There was also a mini tesco in the near.

Stayed in February 2024

Busy and noisy location. Apartment is quite small. Bathroom was small and had no room in the shower/bath to keep soap/shampoo etc. Window covering insufficient to stop the light filtering in which could be an issue in summer when days are longer.

Great location with ready access to the Tube and Trains. Also to Uber Boats on Themes. Good amenities including kitchen, dishwasher and washing machine. Clean and tidy apartment with two separate air-conditioning for badroom and lounge/kitchen. Secure access to the building and roomy lift.

Stayed in May 2024

Cleaning could have been more thorough, but it was not too disturbing.

The location is great, the apartement is very comfortable, much bigger than you would expect in London and the apartement crew was very easy to communicate with, they were all really helpful.

Stayed in May 2024

The heating system was not functioning properly, leaving us feeling cold in the apartment. Additionally, the living room requires an extra couch or armchair.

The location is excellent, right next to the metro station, with an outstanding view of the river.

Stayed in April 2024

We would have appreciated a slightly more prompt hand over of the keys when we arrived; fortunately we were also provided with a key code that enabled us to wait in the lobby out of the wind. A quick response was provided when we called to seek assistance. We would have also appreciated a greater selection of crockery - something easily remedied - as the provision was limited. The selection of pots and pans was more than adequate but an appropriate non-serrated kitchen knife for vegetable preparation would have made our lives (as vegetarians) a lot easier!

The location was excellent, exactly what we needed, with strategic transport interchanges for tube, bus and train directly outside the building. The views from the apartment were amazing and we were treated to splendid dawns and sunsets over the city. The kitchen appliances are of good quality that met and exceeded our expectations based on our experience elsewhere. The support from the host organisation was efficient when required. It is worth noting that, notwithstanding the location, traffic noise was not an issue.

Stayed in January 2024

The balconny door was not completly closing, the apartament needs some renovation, minor hot water issues

Great position

Stayed in November 2023

The property wasn't cleaned properly - carpets not vacuumed, two big bags of used linen in the laundry cupboard that weren't collected for the whole week we were there, I had to move them to the hallway so I could get to the washing machine. There were dirty pots/pans in the cupboard - we had to clean several pans that were used/greasy before we could use them. The ensuite bathroom also had clogged drain issues, could only run shower at a low pressure to avoid flooding the bathroom. There was quite a process to pay and prove our payment - sending copies of bank receipts and passport photos. Not sure of this is normal for London?

location, two bedrooms and two bathrooms

Stayed in January 2024

Slightly difficult to identify the correct apartment block on first approach, but very easy once you knew where it is!

Location, location, location! Close to Vauxhall Tube and Railway Station, and Thames Riverboats from St George's Wharf. Very comfortable with impressive balcony views over London and the river.

Stayed in December 2023

Nothing as such, everything was great

Everything was great, specifically the location. It was a very spacious apartment :)

Stayed in December 2023

Location.

Stayed in December 2023