Clean compact had everything you could need , shampoo was great not your usual that you can’t lather, no Noise from down stairs great location

Stayed in May 2025

Nothing to dislike,everything was perfect

Spotlessly clean,excellent food

Stayed in May 2025

Town centre perfect Food and service exceptional

Loved the place

Stayed in May 2025

Entrance and hall very dark due to colour of paint …

We had to leave early so didn’t have breakfast

Stayed in May 2025

So far the best stay in Scotland! It is newly renovated, amazing design. Very comfortable bed. People are so kind and helpful! There is a tea, freshly ground coffee for the french press and cookies. Also a welcome present touched us!

Stayed in May 2025

Nothing. Room was comfortable with water, tea & coffee available. Very clean and homely.

The location. Close to sea front. Busy outside but calm in room.

Stayed in May 2025

The flooring was slightly uncomfortable to walk on in bare feet- that’s the only thing I can think of!

It was bright, obviously newly decorated and was incredibly comfortable as well as being a decent size. Great selection of tea and coffee plus biscuits. Good storage Very clean!

Stayed in April 2025

Nothing at all

Excellent room, hotel was in a central location, staff were very friendly and helpful , we will definitely be back

Stayed in April 2025

Gorgeous rooms above a fantastic restaurant and bar.

Stayed in April 2025

There was nothing I didn't like about this stay

Our stay at the sugar boat was amazing. We arrived to check in and the staff we really friendly. We stayed in room 2 which was super comfy and had what we needed, everything was so clean and the shower is definitely 1 of the best. We went into the sugar boat and had a couple of cocktails, it's great to be able to watch them being made and as it ad been really warm.the frozen strawberry daquari was so refreshing. The bed was really comfy and the quilt is definitely now on my shopping list.

Stayed in April 2025

Its not really a 'not like', because there is nothing that can be done about the very small room. No big deal, but for over £100/night I guess I had I had an expectation of a standard sized hotel room. It didn't detract from our two day stay.

Good location. Central to my needs. Good restaurant for dinner and breakfast. Very friendly staff. Easy public parking (although you have to be aware of restrictions and timings) Quiet. Comfy beds.

Stayed in April 2025

Very clean and lots of tea and coffee and biscuits provided. Bathroom spotless . The room we had was a steep climb of stairs so not suitable for lots of baggage or poor mobility .

Stayed in April 2025

room 3 is tiny, a single in old money 1 person was very close to the toilet sliding door room was cold on arrival

extremely comfy bed hot shower very clean

Stayed in March 2025

First time staying in The Sugarboat and it was excellent. Beautiful room, great location and food amazing. All the staff were lovely and attentive and my wife said it was nice to see the chefs dancing and singing along to the music while they worked. Will definitely stay again.

Stayed in February 2025

Lovely decorated, comfortable room in a great location.

Stayed in February 2025

Nothing, it was perfect in every way and that is no exaggeration!

Very stylish and more importantly comfortable. Decorated and finished to the highest standard with guest comfort being of the utmost importance. Would fully recommend to anyone and the staff were the most friendly, helpful and respectful you would ever want to meet.

Stayed in February 2025

Some outside noise as in a central location

Rooms are great. Food is fabulous

Stayed in January 2025

we have stayed before, and revisiting family in Helensburgh its a perfect choice. upon arrival we were welcomed by staff and then offered an upgrade to a larger room which we gratefully accepted. anyone looking for a classy place to stay won't go wrong if they chose here.

Stayed in December 2024

Very clean, extremely comfortable bed. 5 star ambience. Food excellent in restaurant. Staff great customer care. Booked again.

Stayed in October 2024

A breakfast box or similar would be nice for those of us who have to start work at 0800. Also a key drop off point would be great for early check out.

Great hotel in a fantastic location. Clean, comfortable and well equipped.

Stayed in November 2024

The staff are all very helpful and friendly. The room was well appointed, bed very comfortable, excellent facilities. The breakfast is fantastic, and it is a great location. Plenty of parking beside the Sugar Boat, in which you get the first 2 hours free.

Stayed in October 2024

Bed was very soft.

Good location, pleasant staff, good breakfast

Stayed in September 2024

Kedgeree was excellant for breakfast. Evening meal was outstanding. Staff were very helpful and cheerful. Location close to Hill House, and a walk along the sea front.

Stayed in October 2024

Breakfast didn't start until 0900

The room was clean, comfortable and perfect for a solo traveller

Stayed in October 2024