Staircase to apartment replaced one day without prior warning so had to stay in until new staircase was in place the tradesmen did a great job to get it usable,prior notice the day before would have been helpful. The bed was not very comfortable.

Great location. Staff very good and friendly. Good views of coast. The food in the restaurant was good and not too expensive. Apartment was clean.

Stayed in January 2025

Pool was not open - main reason we booked this accommodation was for the pool. Soft play wasn't open untill our last day and only from 3pm. Food in the restaurant was out my price range but the kids meals were £7 so they was affordable. Room next door came home on nye at 4am and stayed up partying till 9am. Loud and banging around so that wasn't a good start to our new year.

The location was good, on a hill, though, so if you're arriving without a car, there's a lot of hill walking. The room had a sea view 😍 Everything you need in the kitchen area. Toilet roll a d tea and coffee provided. Dog friendly.

Stayed in January 2025

Setting was nice and the room comfortable although we did have a major draught through the front door

Stayed in January 2025

Getting to the property and finding out we had been put in the wrong room. We were then given an apartment which to be honest wasn't the cleanest. There were stains on the sofas, dirt on the bathroom floor and window sills, there were flies in the property and even a needle with tread attached stuck in the curtain. The bedroom light flickered all night even though it was off. We should of had a seaview but instead we had to look at the car park one side and trees /gravestones the other. One of the sets of steps up to the property were dodgy and broken. Oh and the bathroom was freezing.

Location was very convinient. Great service from staff on giving us an apartment as we were put in the wrong room.

Stayed in January 2025

Wasn't informed that all the facilities were closed on booking

Proximity to family close parking spaces to chalet well heated

Stayed in December 2024

Every thing is right I had no complaint.

Location is very good I like the view and we really like the weather. I had my booking of the 25th of December and we did self checking and surprising everything goes very smoothly.

Stayed in December 2024

Not anuff utensils in the cupboards, to cook

It's location.

Stayed in December 2024

There was no hot water in the sink at all, shower boiler is so small that for 5 seconds you get hottest water ever possible from the bottom of hell, and for another 5 seconds coldest water ever from Arctic Ocean. No shampoos, no soaps, nothing at all in the bathroom so bring yours, no salt and no washing liquid in the kitchen.

it’s a nice location, 10-15 minutes walk from the central street and a 5 minute drive to the beach. Apartments are comfortable to live. There’s a black cat that visits everyone.

Stayed in December 2024

First apartment wasn’t clean in the shower and some minor other bits. Staff moved us to another apartment which was nice and clean. I think the apartments need to be checked to make sure they are up to standard with cleanliness as this isn’t the first time I’ve had an issue with cleanliness on previous visits.

I’ve been here several times before. This stay was definitely the best of them. Staff were very helpful and helped when I had a problem.

Stayed in December 2024

Rooms were a little dated, could do with two pillows instead of one

Location was very good, restaurant food was good and not too expensive. Good value for out of season Clean bedding

Stayed in November 2024

Grounds still need improvement, but looks like it is an on going project

The kitchenette. Good facilities. Great staff, fun and friendly

Stayed in November 2024

Would have liked the option of a breakfast to buy in the morning , even a takeaway one , shop on site selling basics would have been good

Liked everything about the apartment , little bit out of the way too which worked for us

Stayed in November 2024

Bit dated but enjoyed my stay. Thanks

Location... And the bar restaurant was nice.

Stayed in September 2024

Apartment had everything we needed but not cosy. Bright lounge lights, lamps would be nice as wall lights not bright enough. Sofa was fake leather and had an arm stapled to it. Not Comfortable to sit in. Kitchen needs more cutlery, only 4 of each. Cigarette butts left outside our door not nice. I swept these up. Disgusting as we’re the full plant pots used as ash trays around the restaurant area. Needs a lick of paint and the outside spaces tided up. 10am check text then another received at 10.15am as a reminder late fee may be charged.

Close to town. Large in door pool, disappointing after check out the children couldn’t go in without me watching. I had the dog so couldn’t enter the area.

Stayed in October 2024

Not the property but I wish there had been some kind of communication about the restaurant not being open on my last night

Location, had just what i needed

Stayed in October 2024

Basic accommodation that was expensive Simple things lacking like a plug near the table; no towel racks or hooks; no instruction on how to work the oven; damage and missing paint on several walls inside; dirty heater unit; the building (I was in room 1M) looked tired

Location was good as the event I attended was on site

Stayed in October 2024

The only thing I would say let it down was the bathroom in the rooms we had. Understand needing to have disabled rooms however these were all family rooms and a nice bathroom would have made the rooms perfect

Love staying here as have done so before

Stayed in September 2024

the shower

good value & nice size

Stayed in September 2024

we first booked self catering on booking com and chose a studio. in the photo it showed a microwave but once we checked in there was no such thing, so the photos are incorrect and the studios are not self catering. we paid extra and got a better spacious room with kitchen. so don't be fooled by the photos which are generic and cover all rooms. the tv although arial plugged in didn't tune so that didn't work. water was way to hot and the room smelled of old furniture even though it was all new barring the sofa, so we guessed it was the sofa. all was reported so could be rectified in the future. the outside of the buildings are not inviting, quite run down with rotting stairs patched and propped up, so I should imagine all will be replaced but it's not appealing when you check in. office reception is also the entrance to the pool which stinks of chlorine, that's not a good introduction. it also didn't inspire us to use the pool.

because it was out of season it was quiet but it's a big resort so I can imagine it can be busy and noisy, however our away was pleasant. we were out and about so didn't use the restaurant so can't comment on that. our room was newly refurbished so everything was great, bathroom spacious, kitchen kitted out with the basics and functional.

Stayed in September 2024

Some of the surrounding areas are in a very poor state, almost dangerous, with furniture abandoned and broken glass, my dog couldn’t be walked as the surrounding area was not safe, it was a terrible shame as we love the facilities the accommodation is fine and the kids entertain is brilliant but then you have this derelict apartments that undermine the potential of being a wonderful family holiday retreat

Facilities

Stayed in September 2024

Would have liked a former mattress.

The location was great for me as I was visiting family. I liked how quiet it was.

Stayed in September 2024

All the steps to get bags to the accommodation

My son loved the holiday kids club based at the park. Food was nice. Staff friendly and helpful Clean and modern accommodation inside.

Stayed in August 2024

Room wasn't amazing standards. Toilet cracked, hole in door. No measuring jug in kitchen, and only 2 teaspoons..

Great location. Staff all friendly. Only used as a Base. Clean and tidy.

Stayed in August 2024

It was generally a bit grubby and dated

It was close to attractions and had an on site restaurant. Bed was comfortable

Stayed in September 2024

Front door and bedroom window didn't close properly. Dusty. Cobwebs. Lack of hot water. TV tuned to BBC Wales. Uncomfortable settees. Lack of storage. Lack of coat hangers. Lack of kitchen utensils I.e. pizza cutter, sharp knife. Flooring in shower room collected water as flooring poorly laid. Decorating standard.

Shower room. Mattress.

Stayed in August 2024