Great hotel just outside the city walls. Rooms were very clean and comfortable. The hotel had a lot of places the sit and have a drink from the bar. Good breakfast choices.

Stayed in May 2025

My room was in the attic of the old wood store. It was a little bit on the small side and was very warm.

The location of the hotel was excellent, just outside the city walls. We cycled there as a group of eight. The hotel were able to store our bikes securely overnight. They were able to look after our overnight bags which were delivered a day earlier. The hotel provided enough rooms of the right type for our party. Although an old building, the decor is lively and up to date. Breakfast was excellent.

Stayed in May 2025

Over-,cooked scrambled egg and bacon.

Comfortable, clean and well equipped rooms. Helpful staff. Excellent location for the station and town centre.

Stayed in April 2025

Excellent breakfast, both cold buffet and hot cooked to order. Staff welcoming and helpful. A lovely decor that melds modern taste with medieval surroundings. In good weather, lots of outdoor seating to enjoy a drink or relax. Really enjoyed the location near the city center for all our sightseeing and traveling (5 minute walk from CBW station). The room amenities (cookies, bottled water) were upscale Smallish room, but sufficient for our purposes.

Stayed in April 2025

Didn’t serve food apart from lovely breakfast and bar closed by 9pm

Great location, helpful staff, comfy beds

Stayed in April 2025

My second stay at The Falstaff. Exceptional friendly service from the staff, great breakfast, and an incredibly comfortable bed.

Stayed in April 2025

Tv not working but we were looked after

The staff

Stayed in April 2025

No lifts. We had to walk up 2 flights of stairs with baggage ... Rooms a good size. Good size bathroom but needed to climb over high bath to get into shower. No air conditioning in room.

Great location...easy walk to city centre. Lots of shopping cafes etc

Stayed in April 2025

No fridge in room.

Lovely rooms, well thought out decor and nice toiletries. Breakfast was good quality and service was fast.

Stayed in March 2025

Breakfast…

The room was very nice and cozy, very well decorated.

Stayed in March 2025

The bedroom needed new curtains and the base on the bed was fraying. Also did not enjoy my breakfast not very much choice on the help yourself and the cooked did not have much flavour.

The conference of the hotel and the staff.

Stayed in April 2025

A 3-night stay to explore Canterbury. The service at the Falstaff, particularly from Reception and management was exceptional from start to finish.

Stayed in April 2025

Great full breakfast

Stayed in April 2025

Low quality orange juice and coffee at breakfast

Comfy and quiet room, very convenient location for town centre, private off street parking, helpful and friendly staff

Stayed in April 2025

Booked a twin room, first night I had to sleep on a camp bed as no twin rooms available. Uncomfortable. Not acceptable for price paid. Also hotel needs more staff.

Staff helpful, breakfast good.

Stayed in April 2025

Super location! Lovely breakfast. Happy Hour 6-7pm was great!

Stayed in April 2025

Standard of breakfast was not good. The fresh fruit salad very poor and white bread for toast not acceptable although hot food very good.

Stayed in April 2025

I want to mention specifically Jodie on Reception for her patience and courtesy in providing us with a room that met our needs, particularly as we tried three rooms before finding the right one (in the Wood something annex - the building that is not adjacent to any road). Our room was very quiet. The carpark is a problem without resolution. We walked round Canterbury one day and the car stayed put. We went touring on another and couldn’t get back in. Everywhere seemed full and it took half an hour to find a parking spot leaving the car well away from the hotel.

Stayed in April 2025

Very comfortable room. The hotel is in a great location, located on the ground floor with a small garden entrance. The breakfast is delicious - a mix of continental and cooked. The lobby is nicely decorated and has an art deco style.

Stayed in April 2025

Perfect

Stayed in April 2025

No food in the evening

Great Breakfast and staff service

Stayed in April 2025

The bed - it was two singles together with one sheet and when both of us were lay on one each it sort of felt like two singles rather than the double that we expected. Not as easy to move comfortably in the night as could feel the gap. We only stayed the one night but would have mentioned it if we were to have stayed more than one. Perhaps a good topper could solve this??

Copper bath was amazing in the bedroom. Loved the attick room - felt like a real escape for us which was expectly what we hoped. The decor was fab. Great attention to detail in the room, but also the hotel too. Delicious breakfast - we wish there were other meals! Staff were lovely - thank you. The gentleman at breakfast was so friendly.

Stayed in April 2025

Parking is first come first serve and is over £12 per night.

Breakfast was good, the room was spacious, the bed was very comfy and location was great - easy to explore Canterbury on foot. Really enjoyed our stay here. Quite a good hotel bar for a drink back at the hotel.

Stayed in March 2025

Nothing the hotel could do about it, but if you're overlooking the road and a light sleeper then the bin lorries outside early in the morning could be a bit loud.

A great location close to the river and the city centre in an atmospheric, historic building, with welcoming staff, well furnished bedrooms, comfortable beds, and a great breakfast. What's not to like?

Stayed in March 2025