We ordered food in the bar, it took ages to arrive and we had to ask where it was, it was then delivered but was cold, it seems that it had been in the kitchen waiting to be served! They gave us a refund which was accepted. It wasn’t that busy at the time but it spoiled our last day, as we couldn’t eat the food and were travelling home straight afterwards so left hungry!

Property is lovely, lots of character, we stayed in the new block this year as it has air con, lovely and we overlooked the golf course

Stayed in August 2025

We stayed in a suite in the Barbazon building. The first impression of the suite was lovely over looking the 10th hole, great decor and comfortable bed, however there were definitely some snagging jobs that were required. Some light switches controlled more lights than was intended, flush constantly running in main bathroom, toilet room poorly fitted and hole around edge of tap and the shower head in the main bathroom, hardly had any flow. The eat in the Ryder restaurant , had made a reservation before our stay. Even though we choose the A La carte menu , we were amongst a self serving buffet also with a mix of guests choosing either buffet or a la carte therefore constant chaos - not really what you want for a relaxing dining experience.

We stayed during the British Masters and it was good to be amongst the buzz of the competition. Bar area was inviting.

Stayed in August 2025

No air conditioning in the rooms, very hot and stuffy.

Excellent grounds and facilities

Stayed in August 2025

Many rooms don’t have air conditioning, which isn’t great through a heatwave! It can be very noisy if there is a wedding on.

Very family friendly, high quality food and accommodating staff. The outdoor areas and activities for kids are great.

Stayed in August 2025

I did not like the corner location of the room to which I stayed.

Stayed in July 2025

Incredibly busy. I felt it was probably a victim of its own success. At mealtimes, the food was good and the environment comfortable, but definitely not the place for a quiet meal.

Very comfortable and well-maintained.

Stayed in July 2025

We couldn’t sleep as the room was too hot without air conditioning. Window doesn’t open wide enough. We had to pay for a room upgrade to a room with aircon. Already paid enough to not have aircon is not good enough for a hotel this standard.

Stayed in August 2025

The narrow winding passages to get to our rooms

A lovely venue that is expanding rapidly. Our rooms were spacious and comfortable but were a nightmare to get to. There were signs everywhere but quite vague. So many corridors and narrow passages to get to our rooms and difficult for my 91 year old father

Stayed in August 2025

Bedroom very dated food marks on bedroom wall

Location as we were attending a wedding in the new Masters suite

Stayed in August 2025

Nothing I can think of

All very clean and welcoming

Stayed in August 2025

Ambience and comfort. It was a lovely place Busy but ok

Stayed in August 2025

For the price of rooms breakfast should be included or at least keenly priced if not included

It’s an excellent place to stay, great grounds, lovely rooms, food excellent

Stayed in August 2025

For the price we thought room would be bigger, but it was nice. The drinks at the bar were very expensive

Pretty much everything was great

Stayed in August 2025

First room had a noisy fan outside but Christina on reception was great and moved us to a much better room within minutes with the help of the wonderful Dave from guest services. The food from the a la carte menu was superb although the food was slow to be served and the dining room is noisy. Breakfast was disappointing in that the hot food on the buffet was generally lukewarm

Stayed in July 2025

No air cons. It will be very warm in summer

Stayed in August 2025

No air con in the room and the Dyson fan didn't work because the air intake was blocked with dust and dirt

Amazing food

Stayed in July 2025

no aircon

property and staff

Stayed in July 2025

Bedroom very warm and the toilet or basin were blocked and it was quite noisy while it drained. Drinks at event and in the bars very expensive

Attended for a wedding, food was fabulous, events room and staff excellent. Bedroom size good, and had nice touches and all that you would expect from a good hotel. Breakfast choices were fabulous, staff great!

Stayed in July 2025

Shocked at the price of wine! £19 for a 250ml pinot grigio! Added service charge on each drink although it was me approaching the bar and not the other way round

The venue was really nice, we attended a wedding there. Reception was efficient, the room was very clean and looked like it was recently refurbished (2303).

Stayed in July 2025

Concentrated fruit juices. Extractor fan not working in bathroom.

Breakfast was very good. Would be good to have a choice of natural yoghurts and freshly squeezed fruit juice rather than concentrate. More choice of green tea brands would be great also.

Stayed in July 2025

No air conditioning and some of the fans did not work. It was a shame bottled water in the rooms we made of plastic and looked a bit cheap with the standard of the property

Comfortable beds, good food, and clean

Stayed in July 2025

On arrival the receptionist was very nice but her directions to our rooms were poor. We were given a piece of paper with a picture of the resort with numbered balls to tell you where everything was, the print was minuscule , the resort enormous and we walked for miles trying to find our rooms - a floor plan would have been more helpful with the main entrance/reception clearly marked. The spa was dated and broken

The room was comfortable and nicely decorated, the bar was lovely

Stayed in July 2025

Lumpy pillows and could do with air con or a better fan in the rooms

Great location and facilities, wish we had time to sample them. Friendly staff and enjoyed having different places to eat and drink

Stayed in July 2025

Overall we can not find any fault.

Breakfast plenty of choice. Helpful staff.

Stayed in July 2025