36 Cambridge Street, Glasgow City Centre, Glasgow, G2 3HN, United Kingdom
#41 of 81 hotels in Glasgow
Guests' ChoiceBased on 5342 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 18 May 2025
Clifford-hirst
United Kingdomno square sausage on the Scottish breakfast..
great location and lovely feel
Stayed in May 2025
Reviewed: 12 May 2025
Fhionna
United KingdomThe only thing I couldn’t understand was the increase in amount paid for an early check. 1st time was free, 2nd time was £15, and the 3rd was £20. This is the only thing I didn’t like. I don’t think this increase is necessary when the room in ready. I don’t mind paying something, but the increase is too much.
The best things were the comfortable bed and the leisure facilities.
Stayed in May 2025
Reviewed: 11 May 2025
Nicola
United KingdomOur room was upgraded on check in which was lovely. The hotel itself is well maintained and very clean, pool really warm, breakfast superb and staff very friendly
Stayed in May 2025
Reviewed: 10 May 2025
Nicola
United KingdomLater options for something to eat please, even something simple in the bar. Just missed the restaurant, and hadn't eaten so was advised only room service available. Even though not that late. So a very expensive ham & cheese toastie took an hour to come to my room... couldn't believe it. And that was after phoning reception to ask where it was as well. so that let down my experience overall. The lifts were a bit random and unreliable, which added some stress getting downstairs to leave for a wedding
Lovely welcome, helpful at the desk. Room and breakfast great. Nice to have the pool as an option.
Stayed in April 2025
Reviewed: 8 May 2025
Eddie
United KingdomWhole experience let down by the leisure facilities not in operation. Had I known this previously I would not have stayed and will not now that I know that they had been like that for some time.
Good location, great parking hotel was quite nice inside. Bar staff and reception were very good.
Stayed in April 2025
Reviewed: 7 May 2025
Jamie
United KingdomThe staff we found looked quite miserable and to be fair who is happy to be at work but would be nice to be greeted with positivity.
We always stay here and love staying here. We bring our kids from time to time also. Nice rooms, big beds and accessible.
Stayed in May 2025
Reviewed: 5 May 2025
Janet
Canadafriendly staffs
good location
Stayed in May 2025
Reviewed: 4 May 2025
Lorna
United KingdomBooked the hotel for the jacuzzi, unfortunately it wasn't on/ working however the pool was lovely and warm and didn't ruin the trip.
Staff were lovely, rooms were clean and comfortable.
Stayed in April 2025
Reviewed: 4 May 2025
Lisa
United KingdomKettle wasn’t working No conditioner in shower - bottle was empty and hadn’t been checked
Huge room and lovely staff Really good shower , unfortunately the conditioner was empty … Loads of towels and comfy beds .
Stayed in May 2025
Reviewed: 3 May 2025
Laura
United KingdomSwimming pool was too hot! Steam room was not working. Really small pool and too busy.
Room was great! Lovely reception. Handy location. Staff were great.
Stayed in April 2025
Reviewed: 2 May 2025
Margo
United KingdomPrice of a glass of white wine was shocking !!
Most things, reception staff were particularly helpful and kind
Stayed in April 2025
Reviewed: 2 May 2025
Joanna
United KingdomThe pillows on the bed were a little too soft and the shower gel in the bathroom was not checked so we ran out.
Good hotel which gave us just what we needed for our visit to Glasgow, a lovely breakfast, comfortable room, lovely swimming pool and a good location.
Stayed in May 2025
Reviewed: 2 May 2025
Agnes
United KingdomStaff were friendly, clean environment, comfortable, central location, leisure club facilities, appeared safe,
Stayed in April 2025
Reviewed: 1 May 2025
Lesley
United KingdomHad to pay for car park
Good location and good breakfast.
Stayed in February 2025
Reviewed: 30 April 2025
Jacqueline
United KingdomEverything.
Stayed in April 2025
Reviewed: 29 April 2025
Talia
United KingdomI was put in the wrong room, no QR code to access room service but hotel staff quickly brought up a menu when I enquired.
The location, comfortable beds, the view from my room
Stayed in April 2025
Reviewed: 27 April 2025
Aletaster10
United KingdomSome other guests were inconsiderate in slamming their doors.
Room had great-sized beds and they were comfortable. The light in the wardrobe was helpful.
Stayed in April 2025
Reviewed: 26 April 2025
Scott
United KingdomBreakfast staff were a bit miserable
Luxurious entrance hall. Friendly knowledgeable staff. Large room which you couldn’t hear anyone in the corridors or the traffic outside.
Stayed in April 2025
Reviewed: 26 April 2025
Huma
United KingdomGreat hotel. Great location. Nice people. Greeted with delicious warm choc chip cookies!!
Stayed in April 2025
Reviewed: 25 April 2025
Rory
United KingdomOn arriving back at the hotel at minutes after midnight we were disappointed to be unable to order a drink to take to our room. We appreciate the bar was closing and have no issue with that but as residents would expect to be able to order one for our room while barman was there and he was very nice but it had to be agreed by reception. We were sent to our rooms so we could scan a QR code being that this was the 6th floor we would then have to return to collect drinks (I wouldn’t want to have drinks I’ve not seen poured delivered to my room) I found this service standard very lacking from a Hilton and haven’t been aware of this before. The staff at the hotel were nice and it’s not a reflection on them if it’s hotel policy but it was after all not that late and bar staff were still working, I don’t think they would of had a problem making us a drink. As it as we chose not order as we felt it’s just stupid we couldn’t scan a code and order while we were there or like in the good old days just speak to the nice barman and charge it to our room!
Stayed in April 2025
Reviewed: 25 April 2025
Shelagh
United KingdomThe executive bar was really disappointing this time. Everything was empty and dishes everywhere even wet towels someone had left. Coffee machine not even working
We’ve stayed here lots and love the hotel
Stayed in April 2025
Reviewed: 25 April 2025
Lesleyann
United KingdomJacuzzi was broke Room service food was very poor
Clean Comfortable Relaxed
Stayed in April 2025
Reviewed: 24 April 2025
Bonster
United StatesBathtub was SO high, it was hard to get in and out! Had to hang onto the grab bars. Not good for senior citizens.
Wonderful room, GREAT bed! Everyone was very friendly and accommodating.
Stayed in April 2025
Reviewed: 24 April 2025
Andy
United KingdomRoom was lovely and clean, mattress a bit firm for me, bathroom clean, shower gel and shampoo available. All as expected. Breakfast downstairs was great, large selection hot and cold. I'd stay here again for sure.
Stayed in April 2025
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