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Reviews of The Grand Harbour hotel 3 stars

17 St James Place Ilfracombe, North Devon, Ilfracombe, EX34 9BJ, United Kingdom

#5 of 8 hotels in Ilfracombe

Guests' Choice

Review score

Based on 407 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 9 May 2025

    8.0
    Spot on!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and location

    Clean and comfortable and close to restaurants and pubs for relaxation

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    a very pleasant break
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    I got a bit confused between the rwo hotels/bar

    food good. harbour view excellent.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    A good choice for four nights in Ilfracombe
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Happy with my whole stay

    A very well located hotel, close to the harbour. Also appreciated the help I had from the receptionist when I checked in. Found the hotel convenient and the room was fine. Would stay here again if coming to Ilfracombe. Eating choices, good ones, included the Dolphin restaurant, the George and Dragon pub, the Hop nearby and the Indian restaurant in the High Street. Enjoyed visits to Croyde and Woolacombe. Great walk on the Tarka Trail from Instow to Bideford. Only prob being cancellation of trip to Lundy, winds an issue.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Lovely, comfortable and clean
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean on arrival, decent size triple room. The beds were very comfortable. Breakfast came with a beautiful view of the harbour in the sister hotel. Great value for money, great location, we will definitely be returning.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect Location

    Stayed in April 2025

  • Reviewed: 27 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Bank Holiday
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Each time the toilet was flushed a puff of open sewer came out of the bath overflow vent - revolting. A shame since the room/hotel is great!

    Great room, with a very comfortable bed.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    8.0
    Great stay will certainly make a return visit.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The beds in the room need upgrading, they are fairly comfortable but the springs in the mattress made noises when I turned over.

    Didn't eat breakfast. The location is great.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    Nice place for a weekend break
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and comfy bed, and great Sunday roast carvery

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    good accommodation in quiet area near harbour.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    There was trouble with checking in. The hotel had been taken over (i WAS TOLD ILLEGALLY) BY AN INDIAN COMPANY oyo, so my prebooking was not accepted by Booking.com. Howwever I don't think they have taken my money by credit card. so I had to pay (again) on arrival. Not a good start to my break.

    Breakfast was in a different hotel, but good. my room was a good size and very clean with a good shower. quiet area and comfortable. also only a couple of minutes away from overnight parking. close to harbour and on the flat which meant easiey walking, as I'm not good at hills these days. the route contained a very good ice cream parlour and choice of good restaurants. I was pleased there was a lift to get me to my 2nd floor room.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    A short visit to see family , nice hotel just needs a tweak in places as listed
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Bit dusty on the laminated flooring , could do with a damp mop on a daily basis , Toilet paper holder is located far too close to the shower so unless you move it from the holder it gets soaking wet , Cheap Toilet system which is far too low with a £5 plastic toilet seat which is not good for the larger person for comfort !!!! it spoils the bathroom as you can see a great newly fitted bathroom and the Toilet seat lets it down badly , Windows badly need an outside clean and the battery's in the TV remote need to be changed on a regular basis as when I decided to watch tv it wouldn't work due to low batteries

    The check in procedure is very good , accommodated me very well as the hotel has a lift as i no longer do stairs , Room is very modern and spacious with a modern walk in shower in the bathroom

    Stayed in April 2025

  • Reviewed: 5 April 2025

    7.0
    It was a good value choice in a very convenient location.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a good hotel in a very convenient location in Ilfracombe. The rooms were fairly spacious and clean. It is an annex to the Royal Britannia Hotel, so therefore doesn’t have a reception area. It wasn’t a problem, the Royal Britannia is very close.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    8.0
    Lovely room and staff were kind
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Booking.com said parking. But it means paid public parking nearby. I did choose the place due to parking, so a bit misleading. Views shown in picture is not from grand harbour hotel it is from its sister hotel royal Britannia.

    Friendly staff. Nice room Great information booklet provided about local area. Local area was lovely.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Right in the centre of town and 30 second walk to the beach. The lady on the check in was helpful. Room was fairly basic, however, for just over £100 for a 2 night stay it was very good value for money. It did have a bath as well as a shower which was a surprise for the price! Internet was quick, even up on the 3rd floor. The smart TV had Netflix, Prime etc so plenty to watch. Overall, great value for money and in the perfect location for a short break by the beach!

    Stayed in March 2025

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    £15 a day parking daylight robbery

    Great pub and great staff nice breakfast good location

    Stayed in March 2025

  • Reviewed: 23 March 2025

    7.0
    Good location and value for money. Car parked in Ropert road as very convenient.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    More space.

    We didn’t have breakfast at the hotel. Location was good. Beds comfortable but room was a little snug. Carpeting in main hallway would have been nice touch.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    7.0
    Great value for money. Very friendly staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Size of shower cubicle.

    Great location. Good value for money. Only grumble really was the shower cubicle was tiny. That being said tho the actual shower itself was powerful and hot. For the money I would definitely recommend this hotel.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Nicely situated, staff very friendly and efficient, good to walk into a warm tidy room, bed nice and comfortable and cl
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No all ok

    Warm and clean, good to use the lift to second floor

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Brilliant location, new, clean and high standard throughout

    Stayed in February 2025

  • Reviewed: 19 February 2025

    8.0
    Great value hot money and clean room.
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    For the money, this was great value. Breakfast available in lots of places nearby.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    8.0
    Yeah , was ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A bit soulless , more like rooms than a hotel

    It was easy to find , by the harbour and close to pubs and restaurants

    Stayed in February 2025

  • Reviewed: 30 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Flooring crackled a bit underfoot. Hardly worth mentioning, really.

    Size of room. Lovely large comfortable bed. Good central position in town. Our heating was not working when we arrived so I phoned reception. A very pleasant young man arrived in a very few minutes, apologised and got it working in minutes - on Boxing Day.

    Stayed in December 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very small difficult getting round bed

    Stayed in June 2024

  • Reviewed: 11 September 2024

    7.0
    Good
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Floors were dirty and had to get keys from another hotel as there was no reception

    Needed quickly, location great, bed was clean.

    Stayed in September 2024

Showing 1 – 25

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