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Reviews of The Haven Lodge with Hot Tub

The haven Lodge, York, YO42 4RL, United Kingdom

#42 of 107 hotels in York

Guests' Choice

Review score

Based on 71 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 14 December 2024

    8.0
    Nice but some changes needed.
    • Leisure trip
    • Group
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Main bathroom smelled of urine when we first arrived. The beds were not particularly comfortable, the mattresses could do with being renewed. There was only one small wire waste paper basket in the kitchen, and one in the bathroom, needed proper kitchen bin and small bins in the bedrooms. No side tables in the lounge. Grill didn’t work well. With 6 people needed more than 1 teapot.

    Location nice. Clean.

    Stayed in November 2024

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Lodge was great

    Stayed in October 2023

  • Reviewed: 17 August 2023

    7.0
    Beautiful lodge, surely a cleaning mix up
    • Leisure trip
    • People with friends
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    On arrival half an hour after we were expected to arrive we couldn't access the lodge as they didn't have a note to say it had been cleaned. They then gave us the keys and on entering we found out it probably still hadn't been. There was a used teabag on kitchen floor, toothpaste on sink in main bathroom, hairs on the toilet and shower, some sort of gunky caramel looking thing on throw in the room with en suite, food still on table on decking and the oven tray was full of burnt on food. It was a shame as the lodge was beautiful just quite obviously not cleaned properly at all. The washing up liquid was also empty which meant we had to purchase our own to be able to actually clean before we used things.

    Beds were very comfortable, lodge itself was beautiful, staff were friendly although didn't have much interaction with them just due to not needing them.

    Stayed in August 2023

  • Reviewed: 21 July 2023

    8.0
    Lovely peaceful location. Great living area with plenty space.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    We had to pick up litter around the lodge and used towels which had been left outside on the decking. It would have been handy if there had been a long handled brush and hoover to keep the lodge tidy. We also had to wash a couple of the dishes before we could use them

    The location was good - nice peaceful area. Plenty of space.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Lovely accommodation and a great location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    Only criticism was the supposed lake in front of the accommodation was unfortunately a massive hole with very little water so not very pretty to look at but understandable with the little rain we have had

    Beautiful location with lots to explore in the area.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    9.0
    Short stay with family
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub water with exceptionally stong chlorine smell View from the balcony to the muddy puddle which i assume will become pond some point

    Modern and more or less new lodge

    Stayed in May 2023

  • Reviewed: 24 September 2022

    9.0
    Really enjoyed everything, spot on .
    • Leisure trip
    • Solo traveller
    • Three-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    All good

    Fab stay , all good. Really enjoyed stay, food on site excellent. Certainly be going back

    Stayed in September 2022

  • Reviewed: 14 July 2022

    8.0
    lovely chilled
    • Leisure trip
    • Group
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    in shade all of day. beds terrible. need replacing.

    lovely setting. great restaurant

    Stayed in July 2022

  • Reviewed: 20 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    The noise on the Friday night until 6:30 in the morning was very unacceptable. I had emailed a request for late check out and I didn’t receive an email back to state I would have to ring to arrange this so I thought this had been actioned but haven’t.

    The lodge and hot tub were excellent, the food at the on site restaurant was lovely.

    Stayed in June 2022

  • Reviewed: 5 June 2022

    8.0
    Relaxing, quiet and an unreal hot tub.
    • Leisure trip
    • Group
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    The hot water went which meant we couldn’t get a shower one morning, however it was swiftly sorted out.

    It was a beautiful, spacious lodge and the hot tub was divine! It looked out on to a little lake which was nice as we didn’t feel too overlooked.

    Stayed in June 2022

  • Reviewed: 22 May 2022

    9.0
    A lovely weekend away with family in a lovely lodge on a very nice complex. JJ’s bar served excellent food.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    There needed to be hooks in the bathrooms for towels. Blackout curtains in the bedroom would have been better. The lake was not very nice to look at as it was partially drained. Privacy screen on the balcony round the hot tub would have been nice too. (These are just improvement suggestions not criticisms)

    Beautiful lodge with hot tub, exceptionally clean and well maintained. Equipped with everything you would need for a short or long break.

    Stayed in May 2022

  • Reviewed: 6 January 2025

    1.0
    The stay was fine but I’m trying to get my deposit back and nobody will get back to me
    • Leisure trip
    • People with friends
    • Three-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    Dirty underwear in the drawer left by people before us and the glass shower screen was disgusting, lots of grime along the bottom of the screen

    Veiw

    Stayed in November 2024

  • Reviewed: 14 August 2024

    10
    Relaxing and enjoyable
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 7 nights

    We had no major concerns either with the sight or the Lodge

    The onsight restaurant was excellent. Hot pool was lovely and a problem we had with it was solved very quickly by friendly helpful staff. Nice base to see Yorkshire.

    Stayed in August 2024

  • Reviewed: 16 April 2024

    3.0
    Very enjoyable but the accommodation let it down
    • With a pet
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    The lodge was in a very bad state of disrepair. No maintenance had been done. The central heating didn’t work, the grill didn’t work, carpet was loose which my elderly father in law tripped on, skirting boards were coming away, the seating area outside was unusable as it was green from the over hanging trees. Very disappointed. We have stayed I at this park numerous times and this was the first time we were unhappy. The park were fabulous and moved us into one of their own lodges (this one is a private owned lodge).

    Always go to this park twice a year for the last 4-5 years and love it.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Excellent as always
    • Leisure trip
    • People with friends
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Perfect for a girls trip. Everything you need

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    4 day break
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing about the lodge that we didn't like

    The Lodge was lovely, really big and spacious. Comfortable beds like home from home The Hot tub was an added bonus Park is lovely and quiet would definitely stay again

    Stayed in April 2024

  • Reviewed: 11 December 2023

    10
    Amazing hen do with amazing friends in an amazing place
    • Leisure trip
    • Group
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely and spacious and the hot tub was fantastic

    Stayed in December 2023

  • Reviewed: 5 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic lodge, spacious and beautifully clean. I plan to re-book.

    Stayed in November 2023

  • Reviewed: 14 September 2023

    6.0
    Nice location, not worth the price though.
    • Leisure trip
    • Group
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub had a layer of scum all the way round the tub. Cabins near by did not stick to the ‘quiet time’ and had loud music and arguing till gone 2am. One resident appeared to call ‘security’ at one point to get them to come sort out a cabin that was unruly.

    Nice and spacious.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    10
    Excellent weekend lovely place and Greta hot tub
    • Leisure trip
    • People with friends
    • Three-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and lots of space

    Stayed in August 2023

  • Reviewed: 24 July 2023

    10
    Fab weekend despite the rain
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Check in time not until 4pm. So miss out on most of the day when only booking forr the weekend

    Lovely property. Home ftom home. .modern cosy living room/kitchen. Comfy beds. 2 bathrooms 1 family and 1 ensuite. Outside area with table and chairs and a fab hot tub..

    Stayed in July 2023

  • Reviewed: 6 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    We should have stayed longer

    Fresh clean n modern. Hot tub was fabulous x

    Stayed in March 2023

  • Reviewed: 23 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Three-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    Wi-Fi in the haven lodge isn’t the greatest but this didn’t affect our trip.

    Me and my partner had a lovely long weekend stay here. Beautiful and peaceful place, will definitely be back!

    Stayed in January 2023

  • Reviewed: 3 January 2023

    10
    stayed over new year. will definitely be going back to that lodge
    • Leisure trip
    • Family with young children
    • Three-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    all of it

    loved everything about the lodge. could not fault a thing

    Stayed in January 2023

Showing 1 – 25

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