Room seemed quite hot and stuffy at night. Air conditioning seemed to have only very marginal impact.

Very helpful staff that assisted us with a wide range of questions and requests, including going out of their way to assist with a disabled friend. Great location — lively vibe, excellent food choices close by, fun strolling through the neighborhood with its many interesting boutiques, close to the exceptional musical offerings at Wigmore Hall, a pleasant walk to Regent Street, Hyde Park and other sites.

Stayed in May 2025

excellent staff, amazing location, like, really good. beautiful area, didn't feel like you were so close to the madness of Oxford St

Stayed in May 2025

A great 5 star hotel with a superb service level, one of the best in London

Stayed in May 2025

Room size very small. Bathroom bordering on ridiculous - very difficult to close the bathroom door while using the toilet. This would not be a suitable room if you were a large size. Tiny bathroom size also meant exiting the shower ( over the bath) was tricky and a potential falls risk as everything was slippy and there was nothing to hold onto. U would need good coordination to navigate using the shower in that small space.

Great location , beautiful facilities Managed to check in slightly early which made a big difference Very friendly staff especially Beata at breakfast who created a warm and friendly environment for all guests.

Stayed in May 2025

I couldn't stay longer

The way I was treated by the staff

Stayed in May 2025

breakfast Beata in particilar

Stayed in May 2025

Room had a strong sewage smell. My room was changed the following day after I complained, but I should not have been assigned that initial room in the first place.

Excellent location

Stayed in April 2025

Location, friendly and professional

Stayed in April 2025

Everyone seemed to have a ‘one job one person’ attitude. I heard several ‘you need to ask someone else’ comments. As an example, trying to make a meal and room booking direct with the hotel took me a week of emails and calls to book a table in the restaurant and several attempts to book a second room. Thank goodness for booking.com

Very nice hotel, nice restaurant, bar and food,

Stayed in March 2025

the aircon was not working properly

the tidyness

Stayed in April 2025

No bath.

Early check in, location, comfy bed, warm room

Stayed in April 2025

Spotless hotel and friendly staff!

Stayed in April 2025

Bathrooms are tiny in the twin rooms - shower pressure poor

Great location, helpful staff, comfortable beds, lovely relaxing ambiance

Stayed in April 2025

A very friendly welcome by Giancarlo at the reception desk. The room was beautiful, the location superb and the service impeccable. Will definitely return!

Stayed in April 2025

I would have preferred a walk in shower as opposed to a bath style shower, but now i know i can request in advance.

I am a repeat visitor to this hotel, and the staff are always brilliant, as is the restaurant. The location is also very nice.

Stayed in April 2025

Some night time street noise - central London !

Very friendly staff

Stayed in April 2025

Particularly liked the atmosphere and friendly, helpful service.

Stayed in March 2025

Perfect

I adore this hotel. Over recent months have stayed for 2 weeks. Staff make the hotel experience phenomenal with great attention to detail which makes it a home away from home. Perfect location and room quality

Stayed in March 2025

The sliding door in the room was very hard to open and close - when reported, the receptionist made attempts to report and fix this straight away.

Cocktail bar and facilities were fabulous as were the staff throughout the hotel (including the 108 restaurant). The hotel bar / reception toilet facilities were spotless! Congratulations to all staff at the Marylebone 🥳

Stayed in April 2025

Slightly small bathroom facilities.

Comfortable Room, Good Location

Stayed in April 2025

The price of the drinks and food

Great high end property

Stayed in April 2025

Location is perfect. Basic Rooms are small and extremely small bathroom. We’d go shower in the gym that you get access to downstairs - Third Space. Much more room and better water pressure. Beds were very comfortable. Housekeeping was very good and efficient. Bar staff downstairs were very slow and it felt like we were bothering them to get a beverage. We would stay there again for the perfect location this hotel is in, but would get a bigger room next time. Front desk staff were nice and welcoming.

Stayed in March 2025

Check in could have been a little quicker and bathroom was very small. Breakfast was overpriced, even though it was nice. Service charges for breakfast and just for staying bumped up the hotel cost.

This was a last minute booking so we got a good rate for the location and class of hotel. The rooms were clean and comfortable and the tv was huge. We had a queen room and a cosy room and there was pretty much no difference. The cosy room was cheaper so probably the best choice. Staff were very pleasant, bed was comfortable and a few nice touches such as free toiletries and water which were appreciated. Room was nice and quiet and seemed well soundproofed. Breakfast was good but quite expensive, and a service charge was also added on at checkout which bumped the price even more.

Stayed in March 2025

Fabulous location for central and local shopping, very friendly and helpful staff, comfy bed and a great shower! Ticks all of our boxes. My husband’s words when we left “we’ll use them again”!

Stayed in March 2025