Smaller than i expected.

Location

Stayed in July 2024

Excellent location in the heart of the old town. Very clean. Excellent food. Lovely staff. Very good communication and information about parking.

Stayed in July 2024

Great room with tons of atmosphere near a park, which was convenient for my dog walks. Good value for money.

Stayed in July 2024

One minor issue was that the sheets didn't seem to have been aired .They were clean and the bed was comfortable, but they had a non aired smell.I am sure it was just an isolated issue as the stay was good.

Good room and great breakfast. Staff were friendly. They were also very attentive when I thought I had lost my mobile which I had infact misplaced.

Stayed in July 2024

If I was being really greedy, I would ask from some biscuits to go with the tea/coffee in the rooms. Also, the shampoo dispensers in the bathroom are not great, hardly anything comes out.

I have stayed here many times. The staff are great, The food is really good. There is a lovely ambience to the hotel. The rooms are clean and tidy and the bathrooms are spotless. Highly recommended.

Stayed in July 2024

All good

Friendly staff

Stayed in July 2024

Shower in room took a short while to heat up but fine when it did.

Comfortable and quiet room at the side of the pub. Breakfast was very nice and the lady serving was friendly and welcoming.

Stayed in July 2024

The stairs

The location

Stayed in June 2024

The noise on the street late into the morning ( in fairness England had just played)

The size of the room and facilities

Stayed in June 2024

All ok

Lovely cooked breakfast and other options. Very friendly helpful staff. Lovely part of helmet hempstead in the old town. Spaces room and bathroom with modern shower.

Stayed in June 2024

Breakfast was a long wsit

Friendly staff and good evening meal

Stayed in June 2024

Nice breakfast but had to wait 40 minutes for it to arrive

Stayed in June 2024

Nothing to mention.

The Olde Kings Arms is an historic, medieval building dating back to Henry VIII. This means low ceilings and old character beams and lintels. It is even rumoured to host a couple of ghosts. Despite keeping a keen lookout we didn't see any. The accommodation is located above the pub that sells real ale and a good food menu. An excellent breakfast was included in the booking that was first class and the staff are friendly and accommodating. It is located at the heart of the old High Street, full of character, cafe's, antique shops and pubs with a beautiful park nearby. Parking is at a nearby public car park that, unusually was rediculously cheap. This is great place to stay just outside London.. We will be staying here again.

Stayed in June 2024

This place has plenty of history behind it and is located in a fantastic location. The rooms are clean and have everything you need. The breakfast was exceptional a proper full English 👌👍

Stayed in June 2024

room a little cramped (constrained by building layout) so not much space for storage, but adequate for single night's stay forgot that the main road is one way only, so missed the right turn before the high street for the parking behind the hotel and had to go long way round

clean comfortable room and bed (slept well), generous tea/coffee facilities, nice powerful shower, spacious bathrooom good breakfast, good value for money

Stayed in June 2024

My room television had problems which the staff attempted to fix but the system was beyond quick repair. My room was the only one to suffer that, i.e. lack of a lot of free to air channels especially BBC. One day my room was overlooked for refresh/

Bed was comfortable and breakfast was very good, the staff were most accommodating and friendly. Location is good.

Stayed in June 2024

During our stay we had early morning engagements outside the hotel, and late evening returns, out of regular meal hours. When expressed beforehand, elsewhere premises help out with some sort of availability, such as thermos coffee, biscuits or sandwiches. The answer at Olde Arms was only a polite but curt denial, which meant skipping several meals.

Good quality food and cleanliness.

Stayed in May 2024

Very comfortable bed great shower,the breakfast was lovely.

Stayed in May 2024

Great location and an excellent breakfast. Good shower Ideally I'd like privacy nets on the window

Stayed in May 2024

Room was very small. Breakfast wasn't thst great.

Friendly staff. Lovely pub.

Stayed in May 2024

Staff in the bar & restaurant were friendly & helpful.

Stayed in May 2024

Lack of parking, had to hope there was space on the street behind the pub.

Friendly staff, good value for money.

Stayed in April 2024

Not quite as clean as I would have liked, sheets and pillows brilliant then spoilt by extra pillows and throw that looked very grubby. Okay for one night but not long stay.

It was in a lovely part of Hemel Hempstead close to all amenities and night life.

Stayed in April 2024

The shower was a bit tricky to work. I didn't realise that the rooms were directly over and outside the pub's smoking area. Since we were staying on a Friday and Saturday so we did have some outside noise and the windows we think are single glazed. But we're heavy enough sleepers but might not suit light sleepers.

Beds were very comfortable, we asked for single beds and were given a family room (one double & single) Large towels Lovely staff, we had dinner the first night and breakfast the first morning and the guys who were working were lovely. Very friendly and helpful, I can't remember their names. The food was lovely and had great gluten free options

Stayed in April 2024

The check in time offered was later than on the website and my email about this wasn’t answered until after our stay. How to check in could be made clearer. On arrival we went to the bar and the staff member was busy and seemed a bit stressed. It wasn’t a particularly welcoming start to our stay.

The room was a really good configuration for our family of five, with 3 older children. The beds were comfy and it was clean. It was great to have plenty of tea and coffee and a fridge in the room and the breakfast was good. The breakfast staff were polite and friendly.

Stayed in March 2024