We visited in April , appreciate it was early in the season , the hotel was busy one night with a wedding function and could maybe have worked better for everyone if extra staff were utilised in the bar and dining room .

Hotel situated in a great location , valet parking was really helpful as not the easiest town to park in. Bar terrace had great views over St Ives Bay and was a relaxing place to take a drink and have an evening meal . Bedroom nicely decorated with seaviews and friendly seagull who would sit outside on the window ledge .

Stayed in April 2025

Excellent location. Lovely breakfast on the outside terrace.

Stayed in May 2025

Nothing really we have now been there for six short breaks. It was noticeable that the prices had increased a lot

change of room to sea view was very welcome and garaging the car under cover. Last year it was left in the open and was covered in seagull s..t

Stayed in May 2025

Travelled by rail and it would have be useful for the path from the rail station to the hotel ( a choice of two possible routes) to have been signposted. We picked the wrong path up the hill which would have been treacherous in wet weather.. Room 116 is by the steps to the spa and looks out over the road but seaview rooms were not on offer at the time of booking.

Contemporary style decor. Continental breakfast included in room rate with various cooked options only £10 extra. Ricotta soufflé omelet particularity good. Restauraunt food and selection of wines very good. Staff approachable and competent - both front of house and housekeeping. Well kept hotel and spa. Handy location for Porthminster beach and bars/cafe’s. 15-20 minute walk to St Ives harbour and seafront depending on pace and direction.

Stayed in May 2025

The receptionist came across as not really caring about what you were saying and was very patronising calling us ‘my darlings’ and ‘lovelies’ which we didn’t really like. She gave us some incorrect information and was not welcoming or that helpful. The Valet staff were amazing though and made the whole visit better!

Great location & amazing views from the room! They had a car valet service which was great as they parked and picked up your car for you whenever you needed. Spacious rooms with comfortable beds and very clean!

Stayed in May 2025

an iron in the room for a quick press

breakfast was nice as do not need a cooked breakfast every day

Stayed in April 2025

No doubt it was written somewhere, but a little disappointed that you charge £10 per person for cooked breakfast, thought it would and should be included.

The room was lovely.

Stayed in April 2025

Asked for a quiet room, and was perfect as far as internal noise (didn’t hear other guests/staff at all), but the window wouldn’t quite close and there was a seagull’s nest on the roof about 2m away - so the very early morning squawking was not appreciated. Not having easy access to the car - having to park outside the hotel and then hotel staff driving it down to a car park ( very steep steps to get to car) and having to give notice before be able to use the car

Fantastic view over the bay. Large room and bathroom. Good breakfast. Nice to be able to the use the Spa facilities

Stayed in April 2025

Nothing

Good location and near to train station and very beautiful view of beach from hotel and also car parking is available

Stayed in April 2025

Paying additional for cooked breakfast

Nice breakfast and lovely location

Stayed in April 2025

It’s a little outdated and could do with a refurb as carpets are stained in rooms and within the hotel. Bathrooms have cracks on tiles and bath was chipped and stained. Through out hotel walls need repainting, few plug sockets need replacing the carpets need replacing worn and stained. The bar area that goes on to the decking area needs updating furniture ripped and worn. Shame as location is beautiful but hotel needs updating.

Stayed in March 2025

The family room doesn’t have enough storage space for a family. Only one small wardrobe which has the fridge and safe in it, and one chest of drawers. No coat pegs or anywhere to put coats, shoes and bags. Small swimming pool. You can’t really swim in it

Great location with lovely views. Nice food and drinks. Calm atmosphere. Spa facilities are nice

Stayed in April 2025

The bed had an uncomfortable line right down middle, it felt like 2 single beds had been put together and the ridge were where the mattresses met. The continental breakfast was lacking with only 2 types of cold meat and 1 cheese selection. The cereals were ok, and the yoghurt/ chia bowls were average. Pastries were good. There were no breakfast rolls or free boiled eggs, which continentals usually come with. If you wanted cooked eggs or cooked breakfast it cost another £10 on top. We queried this as our booking stated breakfast included... thankfully staff rectified this for us and we got 3 days of breakfast without the £10 cost.

Location to train station, beaches and walks was very good. We had a sea view room which was lovely and a good size Spa facilities were good with pretty good opening hours. They have set hours for children, which allowed adults quieter relaxing times. Staff were friendly

Stayed in April 2025

We thought the location, staff and facilities were great, however, there was a on-site wedding which had a disco that was incredibly loud and we did not sleep until early hours of the morning, and therefore ruined of purpose of our stay - which was to completely rest and unwind.

Stayed in April 2025

Not much to be honest, think they could possibly offer more of a variety at breakfast with some hot food but otherwise it’s great!

Beautiful location, excellent service! Amazing touches. When we arrived the children had buckets and spades for them on their bed and fresh biscuits each day!

Stayed in April 2025

Nothing it was all incredible highly recommend to anyone this is THE hotel in St Ives! Best place to stay in the area!

Stunning, incredible service - sublime room with unforgettable views! Spa was a real touch too

Stayed in April 2025

At least one of our party has mobility problems and apparently felt he should have been forewarned about the numerous staircases etc.

A good hotel overlooking a wonderful sea view. The staff define any hotel, and in this case they were excellent.

Stayed in April 2025

Room as very clean and cosy. Dressing gowns, slippers and lovely sea view. Bed linen was very clean.

Stayed in March 2025

It would have been nice to have had breakfast included in the price instead of having to pay extra for a full English or an omelette. Also two room keys for 2 people!

The parking was difficult but not a problem as we parked outside the hotel and the lovely staff parked our car for us. Our room was at the very top of the hotel (Rooms 403 and 404) so we did have to lug our cases up a final staircase as the lift only serviced the floors up the third floor bedrooms. All the staff were super friendly. The bed was comfortable and the room and hotel were very clean. The spa was lovely. We stayed for a wedding being held at the hotel and we had an amazing time!

Stayed in March 2025

It was very clean and comfortable. I could easily relax.

Stayed in March 2025

Given out to by a staff member Had to pay for parking & cooked breakfast Should have booked sea view

Stayed in March 2025

Didn’t like the antiquated lift. Being disabled I had no option so had to use it.

Everything was fine

Stayed in March 2025

Good spa

Great location and fabulous room Evening restuarant good

Stayed in March 2025

Was promised an invoice for our stay would be sent to my email address, however this has not arrived.

Pretty much everything!

Stayed in March 2025