Bar was closed

Amazing room and amenities

Stayed in May 2025

Everything was great. No negative comments.

Beautiful hotel, very clean rooms and very friendly staff! Highly recommend staying here if you’re ever in London. The location is in the middle of Marylebone, right in the middle of Hyde Park and Regents Park.

Stayed in May 2025

Nothing

The staff could not do enough to help us even though we were only staying overnight for the marathon. And….. we received an upgrade. Amazing. I have never been upgraded ever. It was brilliant. Would defo be back.

Stayed in April 2025

All was great

Location and Hotel

Stayed in April 2025

The reception smell Cooking smell was even coming outside the hotel

Location

Stayed in April 2025

Extra charge for cooked breakfast when impression was it was included. No big deal but a shame.

Beautiful and relaxing decor , with very pleasant and helpful staff

Stayed in April 2025

the breakfast was really poor for the 5star hotel, nothing to choose from. Was disappointed that I mentioned that i will have birthday the day when we arrived. Just no reaction from the hotel, no greeting card, or something else. This is not appropriate for 5star hotel. as i know what attention should be usually when you celebrate the birthday.

beds are very comfortable! had a really good sleep throughout the whole stay. locaton is just perfect, can get anywhere by foot.

Stayed in April 2025

Nothing

Location, staff, room cleanliness, the hotel’s overall Japanese identity

Stayed in April 2025

Everything its good but my room location its not good the door open in opposite side because the can make it as suite

Stayed in April 2025

Very nice. Friendly staff, good service. Some small details in need of attention

Stayed in April 2025

Location and cleaning

Stayed in April 2025

Gem of discovery. Might be our new regular. Upgraded was a treat. While experience was elegant, clean and a pleasure

Stayed in April 2025

The wardrobe is too small in the room for a family with a kid.

Breakfasts are awesome! Room service is very attentive and helpful.

Stayed in April 2025

Beauty amenities should be included in provided amenities instead of having to ask for it every day during my stay

Stayed in April 2025

A wonderful stay, 10/10. A beautiful hotel throughout, abd the staff were incredible, so welcoming and friendly. We had an unforgettable stay, and thoroughly enjoyed wearing the yukatas they provided. We have also never slept so well in our lives.

Stayed in April 2025

Everything

Stayed in February 2025

Excellent small hotel. Quiet, well located and very comfortable. Clean modern japanese aesthetic. Great japanese restaurant and a well maintained small gym. We enjoyed easy access to Marlybone and Mayfair. Plenty of cafes and restaurants in the neighbourhood.

Stayed in March 2025

On checking I was advised that my room had been upgraded from a standard double to a deluxe which was very unexpected but very much welcome. The room was spacious and extremely comfortable with complimentary tea and coffee and bottled water , not the instant type coffee that you find in a lot of hotels but proper coffee with a coffee machine. The mini bar was really well stocked, though I didn’t partake in any of the drinks or snacks. My bath tub had a TV, which again I didn’t use but I thought it was a lovely touch, I’m sure if I’ve been staying for longer than one night, I would’ve definitely lounged in a bubble bath whilst watching TV I had the best night sleep I have had in years, the room was air-conditioned so was the perfect temperature for me, the bed was absolutely luxurious with Egyptian cotton sheets and the perfect bed firmness. I slept like a baby. 😃 I have paid for bed and breakfast and on checking was shown where the restaurant was and also told that breakfast is served between 7 am and 11 am. I arrived to meet family members at 10 am and ordered my full English from the waitress, who after waiting about 20 minutes we called over to find out she had forgotten to put the order through so in the meantime I thought I’d try the Continental but by 10.30 there was very little left and it was quite obvious that they were not going to restock the food or any of the juices. My full English did arrive and the quality of the food was great. It’s just a shame that I had to wait so long, but that was the only downside to my stay at the hotel and if I ever needed to stay overnight in central London, I would certainly Book this hotel again

Stayed in March 2025

Price. Room was not ready upon arrival in the afternoon

Great location, comfortable, good breakfast. Heated toilet seat.

Stayed in December 2024

Limited food choices

Location and staff

Stayed in March 2025

It was quiet and not crowded, an excellent choice a la carte , buffet a bit modest

Stayed in March 2025

Amazing Location. Kimonos provided and japanese tea pots.

Stayed in March 2025

Location is easy to access all main areas by foot/subway if you don't mind walking 5-7 minutes. Did not try the restaurant or other facilities, but room and service was spot on.

Stayed in March 2025

Very proper, nice interior and pleasant rooms

Stayed in February 2025