15-16 The Hard, Portsmouth, PO1 3DT, United Kingdom
#8 of 31 hotels in Portsmouth
Guests' ChoiceBased on 1450 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.6
Staff
9.5
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 9 May 2025
Engela
South AfricaNothing
Very cute, comfortable and nicely situated
Stayed in April 2025
Reviewed: 9 May 2025
Nina
United KingdomNothing. It was all good.
It was in a perfect location and the staff were so kind and helpful.
Stayed in May 2025
Reviewed: 9 May 2025
Stewart
United KingdomAll good
Lovely internal styling and nice people. Safe secure parking and right next to the wharf and historic dock lands
Stayed in May 2025
Reviewed: 9 May 2025
Nigel
United KingdomOur room was very hot and we had to keep the window open which allowed noise in.
Location is excellent being near all Portsmouth facilities. Having a free car park on site was very welcome. Staff were very helpful.
Stayed in April 2025
Reviewed: 8 May 2025
Canning
United StatesFor those interested in the history of the Royal Navy, this hotel is a dream. While eating breakfast, one views the magnificent HMS Warrior, the" largest warship in the world" in its day. HMS Victory and the Mary Rose are nearby.
Stayed in May 2025
Reviewed: 6 May 2025
Beth
United StatesNothing, fantastic place!!
Breakfast was amazing!!! Food options were great and the staff was wonderful!
Stayed in May 2025
Reviewed: 2 May 2025
Robert
United StatesOur room was great! Nice size and the bed was comfortable! There is no air Conditioning but we did not need it. We opened the windows and the temperature was perfect! The location was perfect and we especially liked that there was parking in the back. The staff was professional and friendly and helpful.. Recommended a great place to eat for dinner and our breakfast in the morning was delicious. Highly recommend!
Stayed in April 2025
Reviewed: 2 May 2025
Lesley
New ZealandNot the hotel's issue really but next time I would definitely book a room with a seaview. The weather was amazingly sunny during our stay and it would have been lovely to look over the sea rather than the gloomy multi-storey carpark behind the hotel. We were only there for one night (compact double room) but a week of looking over that would have been less than ideal.
It's a character property, and while it's a little tired in places, the decor in our room and the reception/dining area was very nice. The staff were friendly, and the breakfast was plentiful and delicious. We found the location fantastic for our planned visit to the dockyards, and there are multiple restaurants, shops and pubs nearby.
Stayed in April 2025
Reviewed: 28 April 2025
Kelly
United KingdomWe couldn't stay longer and had to go home
The location was fantastic, with views of the harbour and HMS warrior. 5 minute walk from Historic Dockyard. Wonderful pubs nearby that serve good food. Very comfortable beds. Room ideal temperature. Breakfast was great. Continental and full English. Vegetarian sausages available. Can not fault staff. Above everything else, they made our stay perfect. They were wonderful. Rooms made up every day. Reception and breakfast staff were friendly and welcoming, nothing was too much trouble. Each time we returned to the hotel we received a friendly greeting and asked how our day was and when checking out, were wished a safe journey home. Would definitely return.
Stayed in April 2025
Reviewed: 28 April 2025
Mike
United KingdomCan’t complain
Room very clean furniture bit bling but okay. Very close to Portsmouth dockyard shops and eateries. Hotel came with free parking Breakfast excellent.
Stayed in April 2025
Reviewed: 27 April 2025
Gary
United KingdomRoom larger, not as warm.
Location, it was quiet, breakfast suited me
Stayed in April 2025
Reviewed: 26 April 2025
Sandra
United KingdomLocation was perfect for visit to Dockyard
Stayed in April 2025
Reviewed: 20 April 2025
Victoria
United StatesNoisy neighborhood at night
Cleanliness and closeness to history
Stayed in April 2025
Reviewed: 19 April 2025
Ibrahim
United KingdomBathroom could have a shelf. A
Location very good. Staff very accommodating. Room cosy. Great view.
Stayed in April 2025
Reviewed: 18 April 2025
William
United StatesWe were in town to visit the Victory and it literally 50 yards to entrance. Very nice to have on site parking. Staff was helpful and friendly. Room was great -comfortable and spacious. Breakfast was good too. Great pub right next door.
Stayed in April 2025
Reviewed: 14 April 2025
Mandy
United KingdomThe breakfast was lovely and freshly cooked. The bed was comfy and the staff were very friendly and helpful
Stayed in April 2025
Reviewed: 11 April 2025
Sameer
United KingdomJeremy was excellent and so was all other staff. Location is perfect.
Stayed in April 2025
Reviewed: 9 April 2025
Jeni
United KingdomN/A
The location was perfect for the ferry, shopping and a visit to the Mary Rose Museum. Dave and the staff were friendly and welcoming. The breakfast was lovely, plenty of choices and beautifully cooked. Our room was spotless and comfortable.
Stayed in April 2025
Reviewed: 8 April 2025
Fiona
United KingdomPerfect.
Stayed in April 2025
Reviewed: 8 April 2025
Jacki
United KingdomWell located next to the old dockyard plus close to Gunwharf Quays. Had parking on site which was great, and room was spacious. Lovely breakfast and all the staff we met were very friendly and helpful. Thank you.
Stayed in April 2025
Reviewed: 2 April 2025
Michael
United KingdomNothing
Great staff with a free upgrade
Stayed in March 2025
Reviewed: 1 April 2025
Tanya
United KingdomHad a weird situation with the room lights, where they stayed on all night even when switched off. Made it interesting to sleep! Mentioned it to the staff and they said that it was an issue they were aware of but hadn't done anything about. Pillows were a bit old and flat with no life left in them
Fabulous location! Lovely breakfast. Friendly staff Spacious room
Stayed in April 2025
Reviewed: 31 March 2025
Russell
JerseyI don't think that there was anything of note to complain about.
The location was absolutely perfect being 50yds from the train station in one direction and 50yds from the historic docks in the other and only 100yds from the Gunwharf Quays shopping. All of the staff we encountered were extremely friendly, polite and very helpful. Our room was perfectly comfortable and well maintained.
Stayed in March 2025
Reviewed: 30 March 2025
Kiersty
United KingdomLovely hotel with friendly helpful staff
Stayed in March 2025
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