Quite expensive (£25 for dog to stay!). Bed a bit uncomfortable and toilet very confined in narrow space.

Very well placed, friendly staff good breakfast.

Stayed in May 2025

Car parking facilities are not good!

Stunning hotel, absolutely fantastic staff and a perfect location overlooking the sea!! We will never stay anywhere else in Saltburn-by-the-Sea. The food was delicious, the outside seating areas were great with an amazing view! We arrived in full hot sunshine and sat out all afternoon with drinks, overlooking the beautiful beach. We had a dog friendly room, which felt lovely and self contained, with patio doors to get out if you didn’t want to walk through the hotel. Perfect for pets! The staff couldn’t do enough for us, they were cheerful, friendly and attentive! Thankyou and see you again soon!!

Stayed in April 2025

The heating was hard to get right & our room was a bit cold.

Staff were excellent, really friendly & Helpful & the food was lovely.

Stayed in May 2025

No complaints

The friendly and accommodating staff, the beautiful views, the stylish interiors, the close proximity to the beach, the peaceful bedroom, the clean bathroom and the easy access to the town

Stayed in May 2025

Nothing to point out.

Location Food and in house restaurant menu Room size and amenities. Outside seating and beach access Value for money. All eating joints within walking distance. Staff was very polite.

Stayed in May 2025

Nothing

Central, easy to walk everywhere

Stayed in April 2025

My sister also booked via booking.com and was offered breakfast and evening meal for less than what we paid for room only. This seems very unfair as we both used booking.com.

A beautiful hotel, placed central to all Saltburn has on offer.

Stayed in April 2025

We loved our little quirky outlook cottage time. Quite comfortable! However the wifi didn’t reach the bedroom and the heating was a bit inconsistent from room to room. Also the washer/dryer combo didn’t work very well.

Stayed in April 2025

Good size, clean, friendly staff.

Stayed in April 2025

We travelled with children and there was little on the menu for children

Lovely room, nice food at the hotel

Stayed in April 2025

The lovely warm welcome from the staff, it is like coming home to visit family. The cleanliness and comfort of the rooms and the hotel in general. The food is delicious and everything is such good value for the money. The hotel is in the perfect location to access the town centre, beaches and cafes.

Stayed in April 2025

Room size, view,sunrise

Stayed in April 2025

Excellent location with very friendly staff. Food was fab. Couldn't fault anything.

Stayed in April 2025

Direction could have been clearer on arrival as to how to get to property location .. missing items at breakfast, not advertised.

Stayed in April 2025

View from dining room stunning

Stayed in April 2025

Our room was on the second floor. There is no lift. We were taken to the bottom of the stairs and told your rooms up there. We asked about luggage assistance and we were well your room has a great view that is the price you pay...sorry. fortunately on check out Paul was passing and carried our case down. Which was kind. This should be a standard in a hotel with no lift. Also we were half board and the kitchen had a maintenance issue and half the dishes were not available. These things happen but there was no apology infact staff were rude and dismissive in their explanations. And had the cheek to bring us a bill for 11 pounds as we had exceeded the half board allowance. Mum has an allergy and could only have that dish, which was mediocre.

The hotel was centrally located. It was cosy and well appointed.

Stayed in April 2025

Room very comfortable and clean. Evening menu very limited with very few vegetables served. Breakfast quite chaotic and meals arrived at different times or were late. Staff very pleasant and helpful, especially Steve, the duty manager.

Stayed in March 2025

Location good, car parking good, food very good, staff excellent, very hard working and multi tasking. A very enjoyable 3 night stay, will return

Stayed in March 2025

Lovely hotel in a great position. Rooms very clean and have everything you need. Good food (enormous portions). Would have given this hotel full marks but the bar/terrace facilities is open to the public so makes it very busy at times. Couldn't get a seat in the bar until later in the night. We were there on Mothers day and couldn't sit and have a coffee in the bar area in the morning because all tables were set up ready for Mothers day bookings. The hotel isn't a cheap one to stay in and I feel the facilities aren't always available to the people paying to stay there. Terrace area often reserved for private parties.

Stayed in March 2025

Great location, friendly helpful staff, good food and drinks selection, nice room.

Stayed in March 2025

Only bit of feedback was the heating, that little boiler is just too small to warm whole place!

Fantastic staff, fantastic space and brilliant price!

Stayed in March 2025

The toilet in the bathroom feels a little crammed in.

Excellent staff, as usual, excellent location, dog friendly room had an external door to the rear car park which was super handy. The food was really nice and they have a great selection of drinks at the bar.

Stayed in March 2025

Nothing

Fantastic location, hotel was really nice and staff were extremely helpful and friendly Would definitely stay here again

Stayed in February 2025

memory foam mattress and pillows

Views & Food

Stayed in February 2025