Queens Promenade, Blackpool, FY2 9SJ, United Kingdom
#191 of 247 hotels in Blackpool
Guests' ChoiceBased on 4438 hotel reviews
6.9Cleanliness
7.4
Comfort
7.3
Location
8.0
Facilities
7.1
Staff
8.3
Value for money
7.6
Free WiFi
6.8
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End of dialog contentReviewed: 14 May 2025
Peter
United Kingdomthe car park . we couldn’t get parked cost us £13.00 to pay in an adjacent one .
we thought it was a big dated but the staff were lovely .
Stayed in May 2025
Reviewed: 11 May 2025
Walker
United KingdomBreakfast sausage and black pudding
The view and the location
Stayed in May 2025
Reviewed: 8 May 2025
Brian
United KingdomI couldn't get into the hotel after 11pm. Literally had to rattle the window after standing outside in the cold for 30 mins.
It's a lovely hotel with some very nice features. Room was great, couldn't complain.
Stayed in April 2025
Reviewed: 1 May 2025
Amy
United KingdomRoom was absolutely boiling was a warm day but with the heating on. said beach front should have checked where abouts because it was a fair walk down to the fair etc. But that's my own fault for not checking.
very spacious room, easy/quick check in & out, free parking, clean hotel, reasonably priced.
Stayed in April 2025
Reviewed: 28 April 2025
Sandra
United KingdomWe thought it wasn't very professional having numourus beds on the landings between floors. Surly you must have somewhere to store them out of sight.
We only stayed for one night, the facilities were good. The staff were helpful after my Granddaughter was poorly and let us use the room beyond our booking out time.
Stayed in April 2025
Reviewed: 27 April 2025
Graham
United KingdomOur room was directly above the country and western line dancing convention and much noisier than previous visits
The refurbished lounge area was very attractive and comfortable
Stayed in April 2025
Reviewed: 25 April 2025
Adam
United KingdomUncomfortable bed—- too was boiling hot
Value location
Stayed in April 2025
Reviewed: 19 April 2025
Sharifa
United Kingdom-Creaky floor boards, room above us was very noisy on our last night and had to complain. -boiling hot water from the hot single tap. Had to tell our children not to use it. Should be a mixer tap. -understaffed. Only ever got to see 1 or 2 each day. New staff everyday that were miserable and not friendly or helpful at all. Of the 7 staff we saw, only 2 were friendly/helpful.
-I liked how clean the room/toilet was. -Towels,bedding were immaculate condition and looked new. -Complimentary tray was just right. -Has iron, ironboard, hair dryer, kettle so that's excellent. -Only 2 of the staff were friendly -price was very good -Hotel is facing the beach
Stayed in April 2025
Reviewed: 18 April 2025
Barbara
United KingdomRoom was a little chilly but was provided with heater when I mentioned it
Location friendly staff
Stayed in April 2025
Reviewed: 18 April 2025
Allison
United KingdomA bit outdated, rooms could do with a bit of paint and general up dating
Large rooms, good temperature
Stayed in April 2025
Reviewed: 13 April 2025
Linda
United KingdomLift was too small, also too many people so we had to drag our cases upstairs
Room was large, breakfast was good, staff were very friendly
Stayed in April 2025
Reviewed: 11 April 2025
Graham
United KingdomI could hear noise from attached rooms and particularly creaking floorboards and noise from above. Maybe some soundproofing would help. Difficult to get an evening drink as the barman wasn't readily available.
Good breakfast. Nice big room. Free parking was a bonus....some hotels charge.
Stayed in April 2025
Reviewed: 7 April 2025
Janet
United KingdomNo breakfast included
Stayed in February 2025
Reviewed: 5 April 2025
Gary
United Kingdomthe shower was not that poweful a flow as i like and the step up to it was a bit precarious but was okay.
managed to get a parking spot at the side of hotel which was free so very good, reception staff very friendly and helpful, no plug in sink but one was brought to my room when i reported it to reception as well as a glass tumbler for the bathroom.
Stayed in March 2025
Reviewed: 24 March 2025
Shauni
United KingdomVery little parking. Bed were dated. Floors creaky in corridor. Shower either scalding or freezing cold. Amenities were poor, very small TV, very high up.
NA
Stayed in March 2025
Reviewed: 24 March 2025
Peppar
United KingdomThe rooms are very run down and tired looking. The whole hotel was extremely warm and our bedroom window had been screwed shut so we couldn't access fresh air
The staff are all very friendly and the breakfast was good 👍🏻
Stayed in March 2025
Reviewed: 9 March 2025
Odette
United KingdomNoisy other guests at night, banging doors and loud but it is blackpool. Uncomfortable pillows and no opening window in room which made it quite stuffy.
Friendly staff.
Stayed in March 2025
Reviewed: 6 March 2025
Victoria
United KingdomOur room was on the landing and we hardly slept due to the singing in the main function room. It only had one volume and that was louder than loud. This didn't finish till 12am then we had drunk people trying to get up the stairs. You might as well have put our beds in with the line dancing event. This was the only thing that spoilt our stay. It would have made more sense to put someone from that party in our room. What a shame!!
The room ok as was the bed. The food was good. The staff were very efficient and helpful.
Stayed in February 2025
Reviewed: 25 February 2025
Cara
United KingdomI just think the Hotel needs updating on the upstairs, bedroom especially. It's a shame because downstairs is lovely and very Unique and a nice old fashioned but the bedrooms wasn't atall comforting. Really needs to look like the downstairs, updating needed. We also had no view atall through the window, just a wall and loads of Pigeons and pigeon faeces, it just needs a lovely upto date on the upstairs and it was definitely get more people staying again and again.
The staff were lovely, very welcoming. The breakfast was very good. The location was perfect for what we were doing and out of the way of rowdiness.
Stayed in February 2025
Reviewed: 21 February 2025
David
United KingdomWalls was dirty and paint was coming off
The room was nice and warm aswell as having a lot of space
Stayed in February 2025
Reviewed: 19 February 2025
Julie
United KingdomCould not get a drink later on ftom the bar
Stayed in February 2025
Reviewed: 14 February 2025
Gary
United KingdomCleanliness in the Bar area was pretty disgraceful. Rubbish on the floor. Tables not wiped down. Empty glasses left on the table. This was at 2.30 in the afternoon so not good at all. Someone needs to train the bar staff that working behind a bar doesn't mean they have to stay behind the bar when not serving. You do find this a lot in Hotels and Pubs nowadays though. It has to be a general management issue.
Room was huge for the price we paid and there is plenty of free parking around the Hotel.
Stayed in February 2025
Reviewed: 11 February 2025
Victoria
United KingdomOur room was on a landing and the noise from the event below only had one volume and that was very loud.
I liked the location, the room was OK. Mostly clean but understand the hotel is in the process of being renovated. Staff really kind and accommodating.
Stayed in February 2025
Reviewed: 9 February 2025
Paul
United KingdomBedroom door wouldn't lock, then once I got it to lock i couldn't get back in. Shower was either cold or blisteringly hot. Lack of toiletries. One tiny soap was all. Bathroom fan sounded like a jet engine. Hard bed. Being able to hear every word from adjacent rooms and their use of the toilet. Very squeaky floorboards.
Lovely reception and dining areas. Quite impressive. Friendly staff. Good sized room and bathroom. Very good breakfast with good options. Free entertainment and reasonable price for the night.
Stayed in February 2025
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