Very good hotel , super comfortable beds , very clean , it was a pleasure to stay.

Stayed in May 2025

Out of the way a bit, not great signage showing what the address is, & or that there is even a hotel there. There is no option for a cab to drop one at the door.

The room was lovely. The staff was warm, accommodating, & very helpful. The food was good.

Stayed in April 2025

Zero complaints.

Absolutely phenomenal hotel. Perfect for the first-time visitor to Edinburgh. We stayed here for 5 nights at the beginning of May and couldn't have picked a better place. Location is a 3-5 minute walk to multiple bus stops (use the public transport - it's great and easy) and only a 30-45 minute walk to the Royal Mile if you're wanting to get some steps in. The room itself was very modern with a mini-fridge, lots of closet space, and a wonderful, large bathroom with a big shower and loads of water pressure. If you've got luggage, there's a lift so no hauling up flights of stairs. The restaurant, on the third floor, is also where you'll have your breakfast. You get multiple choices (everything from eggs benedict to a full Scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals. We ate at the restaurant on a Sunday to have the roast dinner and it was everything you could ask for. The staff were all super friendly and willing to answer any questions this goofy American had. Cannot recommend enough.

Stayed in May 2025

Breakfast was excellent and had a lot of selections. It's not in the center of town but I didn't find that to be a problem. I walked or took cabs. It took about 45 minutes to walk to the Edinburgh Castle (and I am 75). It is a very good value compared to the 'downtown' hotels. Having also stayed at the Voco Grand Central (with a tour), I can attest to the value.

Stayed in April 2025

Nothing

This is a very nice hotel, with an exceptionally comfortable bed and room! The staff are wonderful and friendly! The food served at breakfast and in the restaurant (open on certain evenings) was superb! It’s a 20 minute walk to Haymarket area and a 30 minute walk to Princes Street (approximately).

Stayed in May 2025

Absolutely stellar staff and incredibly beautiful, cozy room super close to a bus stop

Stayed in April 2025

Everything was perfect

This hotel has excellent service, it is super clean, beds are very comfortable, everything is modern and new, the breakfast is good, it is close to the bus stop and you can get downtown in 20 minutes. I will certainly come back.

Stayed in May 2025

A lock in lol 😆 😂 🤣

From the evening meal to the bar was brilliant service and atmosphere was excellent. The staff were brilliant from reception waiters/waitresses and bar staff were great

Stayed in April 2025

Great location and the staff were all incredibly friendly and welcoming.

Stayed in February 2025

Nil

All was clean, comfortable and spotless. Couldnt ask for better. James

Stayed in April 2025

The staff were so lovely & friendly. The hotel was beautiful, clean and easy to find. The room was stunning! We loved all the little extra touches to make our stay even better, things like snacks and a great selection of tea & coffee all free with the room. Individual dressing gowns & cosy slippers. It was just a great hotel and we will definitely be back!

Stayed in April 2025

N/a

Good location and very updated. Showers are awesome

Stayed in April 2025

The friendliest people I have ever met.Not only were they hospitable but they made me feel so at home Definitely coming back and already recommending it to everyone visiting Edinburgh Thank you

Stayed in April 2025

Dust , space between wall and light switch

Very good

Stayed in April 2025

Nothing

Rooms were new and comfy

Stayed in April 2025

Nothing, everything was first class

Good size of room for a standard room Comfortable bed Good shower facilities Complimentary crisps and biscuits in the room is a nice touch Dinner and breakfast at the skyline restaurant were excellent.

Stayed in April 2025

The location was bit far from center so you need to take bus

Top quality breakfast . The room was excellent with Molton Brown shampoo and showering gel Strongly recommend ! The only issue was the distance from center which is about 20 min with the bus .

Stayed in April 2025

Was a little disappointed that we didn’t get the bathrobes and the conditioner in the bathroom was empty meaning it wasn’t checked

This was for my husbands birthday and he had an amazing time, he loved the 24 hour stream to the pitch and being able to watch the set up for the game

Stayed in April 2025

Really lovely room and staff were friendly and helpful. Only complaints would be that the rooms aren’t very well soundproofed, if anyone was on the corridor we could hear everything so loudly it was if they were stood in our room. The parking situation was also a bit of a nightmare, it isn’t really a proper car park, just a small space at the side of the building where people just seemed to plonk their cars in awkward places leaving no space for our other than right next to the barrier, especially when we had to pay £30 for it. Other than that, was great!

Stayed in March 2025

Nothing!

Absolutely gorgeous hotel. Beautiful large room, extremely comfortable bed, excellent facilities and the staff couldn’t do enough for you. Food was exceptional, and service first class. Cannot rate this hotel highly enough!

Stayed in April 2025

N/a

Large room and the football pitch tv is a good idea

Stayed in April 2025

Being a Hearts Shareholder/Season Ticket holder, Heart’s and the staff have set high standards and they are doing the club proud! Keep up the good work!

Stayed in March 2025

Good service

Stayed in February 2025

N/A

The room was spotless. Super comfy bed!

Stayed in March 2025