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Reviews of Hotel Vienna

34-36 Bank Street, Blackpool, FY1 2AR, United Kingdom

Review Score

Based on 241 B&B reviews

6.7

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.8

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: February 27, 2025

    8.0
    Good break away for our wedding anniversary. Thanks Vienna xx
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It rained Sunday, ha ha ha ha ha, that's a joke folks. We had a great time.

    We asked for the room that we had in June 2024. The request was granted, which pleased us a lot. The location is perfect for us as it is very close to Blackpool North Railway Station. The room was warm, and the bed was comfortable. Enough room to hang our stuff up, not that we took a lot as we went for 2 nights. The owners were brilliant. We went for a special reason and were pleasantly surprised. The lady owner took time out to come and see us. We are going back to Vienna in March.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only issue i had was with the shower, the temperature was very temperamental. One minute it was scolding hot and the next freezing cold. I didn't report the problem so the owner didn't have chance to fix it so I can't complain in that department. That aside the stay was lovely and it wouldn't stop me from staying again.

    Loved everything, price, room size, location, cleanliness and friendliness of staff.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    6.0
    Very comfortable and breakfast was lovely
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Yvonne was very hospital and nothing was too much trouble

    Stayed in February 2025

  • Reviewed: December 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed for two nights and we could not get hot water through the shower. (Nor could our friend in his room). We tried to find someone to speak to but no one was around on 3 occasions. The lesson from this would be to ring the number straight away rather than think it was just a one off due to a lie in. The shower room was small, dark and could do with some aesthetic improvement.

    The twin room was spacious with a lovely bay window and a view of the top of the tower. The bed was very comfortable. The room was warm and bright. There were plenty of drawers and a wardrobe with lots of coat hangers. There was a TV and kettle and nice biscuits and plenty of fresh smelling towels..

    Stayed in December 2024

  • Reviewed: November 17, 2024

    8.0
    Comfortable & uncomplicated with friendly staff and a lovely, clean room
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Nothing was wrong! Everything exactly as expected. No improvements necessary

    Well worth the money. the rooms are modest, but clean and comfortable. Service is excellent and the staff very helpful

    Stayed in August 2024

  • Reviewed: September 9, 2024

    6.0
    Great wknd with our friends… lots of laughs… hotel was ok
    • Leisure trip
    • Travelers with friends
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    A little tired… needs updating.. Allan was a lovely host.

    Location was ideal… Quiet hotel as we were the only group there

    Stayed in September 2024

  • Reviewed: September 8, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly staff great value for miney

    Stayed in August 2024

  • Reviewed: August 27, 2024

    7.0
    Good for a base
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was cold even when left to run for a long time, although the water in the sink was boiling hot. Also the radiator didn’t work and it was a little cold one night! Also we did ask for milk to be replenished in the room, but this didn’t happen

    Location of the hotel is excellent!

    Stayed in August 2024

  • Reviewed: August 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A few little cosmetic things that could easily be fixed with a little bit of maintenance but that's just being a little picky and in all honesty, the price was really good value for what we got.

    Good, quiet location near the north pier and Blackpool north station.

    Stayed in August 2024

  • Reviewed: August 20, 2024

    8.0
    Basic, Clean and Good Location
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    You have to agree on a £50 deposit in case of damages, which is fine. However, we were deducted £25 for my partners child wetting the bed. I gave all my contact details on entry. So I thought it would have been courtesy to contact me and let me know. I agree on the charge even though I didn't know it had happened. As a preventative measure, it would be an idea to have a plastic under mattress cover for the child's bed. I hope the hotel takes this feedback and takes on board what I put forward.

    This is a basic but clean and comfortable place. This place is in a good location. The Breakfast was really good and great value at £6

    Stayed in August 2024

  • Reviewed: August 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Liked where situated handy for everyone

    Stayed in August 2024

  • Reviewed: July 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to go up 3 flights of stairs. Decor in hall/landing a bit tired.

    Room nice and big, clean room comfy beds. Hosts were lovely.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly, cosy hotel

    Stayed in July 2024

  • Reviewed: July 15, 2024

    6.0
    Great location but rooms need decorating. Bathroom was ridiculously small with nowhere for towels or toiletries
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small bathroom, very aged decor, mould painted over on wall. Nowhere to hang towels or put toiletries

    Good location

    Stayed in July 2024

  • Reviewed: July 14, 2024

    8.0
    Fantastic
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was small

    The hosts were friendly . Beds comfy . Spacious

    Stayed in July 2024

  • Reviewed: June 30, 2024

    8.0
    It was pleasant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower.

    We didn't have the breakfast wre were not informed of it.

    Stayed in June 2024

  • Reviewed: June 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    The tv had no remote when climbed up to try and put tv on it would go on but had to face it out the window to get a solid signal and could not change the channel so watched e4 the couple of days we were there. We had a family room, but it would not have been great if we had taken children as stuck watching naked attractions. There was no bin in the bathroom, which was not great with Mother Nature's timing.

    The room was fresh and spacious very comfortable.had a bar and pool table which we did not use but is a benefit for nite time entertainment.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    7.0
    Just be aware that this hotel is in a gay area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Didn't dislike anything this trip.

    Nice clean room, bright and airy, decent size for 2. Location perfect for us, 5 minute walk from Blackpool North railway station.

    Stayed in June 2024

  • Reviewed: May 24, 2024

    8.0
    Great weekend break with value for money accommodation.
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small bathroom.

    Good value for money, good breakfast, good location and staff were very friendly. Able to park by the property.

    Stayed in May 2024

  • Reviewed: March 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    shower didn't work well and very dated decour

    this represents the true blackpool experience, got exactly what we were expecting

    Stayed in March 2024

  • Reviewed: December 5, 2023

    6.0
    I would return but only in summer months as rooms were extremely cold. Def go back for the amazing breakfast and for loc
    • Leisure trip
    • Travelers with friends
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot water in 1 of the rooms. Quilts need renewing urgently as they were paper thin. No extra blankets supplied. Lot of damp patches in room on ceiling and walls.

    Location near bars,restaurants and sea front. Staff lovely. Breakfast amazing value.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    A nice place to stay, with a very friendly host, but first impressions is a lot.
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 2 nights

    The owner didnt answer his mobile. It kept going to voicemail. i ended up sending a email to booking.com. He did though when he got that he come straight away. This was during winter and got soaked. If i hadnt had my mobile or it not be charged it would off been worst again. The front garden could do with a clean and tidy up. It was warmer in reception some times then my room. I would call it more off a bed and breakfast than a hotel, so not sure why it calls itself a hotel. Doors wasnt easiest to lock or unlock but was winter.

    Great breakfast couldnt fualt it. A friendly laid back host. Late checkin was no problem. Among the better places ive stayed in Blackpool As a bed and breakfast it was of good quality. It was clean and tidy inside. I needed time to chill out and managed to get it (and not because it was winter lol).

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Friendly staff, excellent breakfasts, we need a reliable phone number.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Needs plugs in the sinks that fit, or just plugs. Hotel phone number went to voicemail, no reply to my message. A number given to me, straight to voicemail. The number on the poster in the reception area doesn't take calls. We need a reliable phone number. We said we would be there for 2pm, we were kept waiting outside for nearly 20 minutes outside freezing before another guest let us in.

    Excellent breakfasts.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing could not complain about it

    The staff was helpful and friendly .the breakfast was very enjoyable and unlimited tea or coffee great value .you could 5 min walk to town centre .plenty of pubs in the area .

    Stayed in November 2023

  • Reviewed: October 30, 2023

    6.0
    It was okay for my brief visit ,
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv did not work at all , could have been cleaner

    Location

    Stayed in October 2023

Showing 1 - 25

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