Not a criticism but some people might find it very modern and clinical with the white walls and kitchen but there are lamps to create a cosier feel. There isn’t loads of toilet paper so bring a spare roll if you happen to have a cold!

Really excellent and easy to use entrance system, lovely spacious 2 bedroom apartment with privacy between rooms, a larger than average kitchen/living room and a conservatory area which can be cut off with a sliding door. All kitchen equipment is available and the whole place is spotless. The location is great if you like a quieter street minutes away from the noise of Central London. Neighbouring buildings look like offices so don’t expect breath-taking views. The windows are attractive though and it feels like a New York back street. Everything you need is seconds away: pubs, restaurants, even a Tesco express. Goodge St station is just around the block. Would definitely stay here again.

Stayed in January 2025

Slightly noisy from the street

Absolutely great apartment in a very central location

Stayed in January 2025

The temperature setting for the appartment with 23 Celsius was far to high. It is far more econmic and pleasant to occationally increase the room temperature form 18 dergree upwards than to four times dayly reduce the temperature from 23 dregees down. We tried to figure ou the temperature setting but did not manage.

good location in relation to metro and bus

Stayed in December 2024

Noisy at nights, but we had earplugs so it’s fine. There isn’t much toilet paper so you have to buy more yourself (+ we also bought some kitchen paper towel to be able to clean the kitchen counters).

The location is superb! Our apartment (no. 3) was clean, modern and spacious. Easy check-in and the customer service responds quickly. Washing machine and the dishwasher are a plus. Would stay here again!

Stayed in December 2024

Second bathroom is very small

Stayed in November 2024

Noisy from fire station and general hustle and bustle but what do you expect right in the centre of Leicester Square

Great location in the centre. Comfy bed. Nice underfloor heating

Stayed in November 2024

Fair amount of noise from outside during the evening/night, to be expected given the location. Only two pods provided for the coffee machine, for two people staying two nights.

Good location, and a good size for the price. Photo of view from bedroom window included.

Stayed in October 2024

There where cuttleries, I just couldn't find knives , forkes and spoons.

We rented the apartment for two people and it was ideal. We had a room with a double bed, but the sofa in the living room was also good for sleeping. The flat is in a perfect spot for reaching all the main tourist sites. The nearing streets are full of shops and restaurants, open until late. It is very well aquiped. In the kitchen there was a dishwasher, a washing machine, a fridge, an oven, a microwave, a kettle. I had some trouble getting into the building, but it was my fault and the lady who answered to my call at the helpdesk was really nice and helpfull. Then everything went smoothly. If I ever go to London I would book it again.

Stayed in October 2024

No cutlery was a real issue - sharp knives and utensils but no sign of fork or a spoon anywhere!

Location brilliant

Stayed in October 2024

lack of paper towel. Bathroom fan had a delayed of 15 min to turn off, this feature was not stated, so I wasted time to contact the service support, who had no idea of this feature. No instruction for the wash machine (the instruction for the wash machine in the binder was for a totally different machine).

location, furniture, cleanness.

Stayed in September 2024

Some loud noises in the night and early morning from nearby bars. The apartment is located in the third floor with no lift.

Perfect location

Stayed in September 2024

The boiling doesn’t work… it’s very warm days we were living in, can’t take shower even the staff tried very hard to help us but still doesn’t work until the last day. Only this issue.

Massive spaces, excellent location just nearby chinatown, very convenient to shop and eat.

Stayed in August 2024

Far too hot. Very noisy outside. Terrible windows. Needs double glazing and air conditioning for the usual prices people pay for this property.

Amazing location. Best in London Also we had a special offer price of 450 for three nights. Normally that would be over 1000.

Stayed in September 2024

Noisy in bedrooms.

Location.

Stayed in August 2024

A little noisy at night from surrounding bars. However, the windows were good and blocked some of the noise.

Location was exceptional. Central to everything in the West End.

Stayed in July 2024

There was only one big duvet in each bed - instead of two smaller ones which would have been more convenient. Also there is only cleaning every 8 days and only one set of towels and a very limited amount of toiletpaper for that time. And if you want mord you need to order it beforehand and pay extra. I would say that’s really stretching it. Otherwise we were very pleased.

The location is amazing and there are two bathrooms which is really good. Internet, TV, dishwasher and cutlery and all that stuff.

Stayed in April 2024

Up lots of stairs which may affect someone with limited mobility.

Great location!

Stayed in March 2024

Mostly received automated messages. Communication with the host on ad hoc/special requests/questions can be significantly improved. Limited to no responses to questions via messenger in booking.com app an/or email. However, when I called the phone number they were responsive, helpful and friendly. Hence, my recommendation don't email or message but call.

We loved the location at the heart of London in between Soho and Covent Garden. The perfect place to explore London from. Apartment comfortable, well equiped, cozy and clean. Close to many good restaurants, theaters and of course covent garden market. Regocnized that it could be perceived as noisy by some, but nothing that we would not expect from staying at this part in London. We loved being in the buzz. No luggage storage and late checkout extensive. But easily solved it by putting our luggage in storage closeby via LuggageHero at Leicester Square. So no problem for us. The bed was of good quality just a bit to hard for one of us. Would have preferred a topper on the matras. But overall had an amazing stay!!

Stayed in March 2024

Would have liked a coffee table and maybe a side lamp in the living area.

Location was fantastic. Facilities were excellent.

Stayed in March 2024

There was no cutlery that I could find but it didn't matter to us. The stairs to our apartment (at the top of the property) were difficult for my husband.

This place was excellent value for money being in a central location. We felt very safe and it was clean, warm, and quiet. Excellent communication from the company.

Stayed in February 2024

No elevator

there is a good location to access to Chinatown, Soho & Oxford Circus

Stayed in December 2023

Very good location. Clean and warm appartment.

Stayed in January 2024

Very noisy at night. Not very comfortable beds.

Amazing location and a great view from the apartment.

Stayed in December 2023

No a/c

Great location. Very spacious and clean

Stayed in September 2023