William De Percy Jedburgh Road, Otterburn, NE19 1NR, United Kingdom
#9 of 17 hotels in Otterburn
Guests' ChoiceBased on 724 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 7 May 2025
Michael
United KingdomStaff and service were excellent
Stayed in May 2025
Reviewed: 4 May 2025
Judith
United KingdomOur room was small some might say cosy ! Used breakfast plates not removed so tables cluttered .milk in the room not replenished on day 2 and there could have been more teabags
Very helpful staff especially on reception. Very good breakfast .Decorating Very bijou and as a wedding venue couldn't fault it ...everything seemed to go like clockwork ...quite slick service and food was very good
Stayed in May 2025
Reviewed: 3 May 2025
Caz
United KingdomDrinks and food expensive
Excellent room, hotel, patio
Stayed in April 2025
Reviewed: 29 April 2025
Richard
United KingdomMy personal preference is to not have 'music' during my meals. Breakfast was accompanied by singing that was not to my taste. Desk area is too small for a laptop and needs to be shared with the kettle (length of lead).
Comfortable bed and big walk-in shower. very tasty coffee.
Stayed in April 2025
Reviewed: 24 April 2025
Faye
United KingdomOn the morning we left we had no hot water in the shower so had a very cold shower!
The charm, very different. Lovely staff. Our favourite place.
Stayed in April 2025
Reviewed: 25 March 2025
Ryan
United KingdomStaff were mixed, the management staff were absolutely fantastic, very approachable and went the extra mile Bar/restaurant staff were mixed, some great, some aloof, everyone was nice and certainly didn’t ruin the experience
Fantastic location, lovely room and balcony, beautiful bath and shower, very relaxing The restaurant was great, nice and relaxing and quite casual, great atmosphere, food was great and reasonably priced The outside space was lovely, ample seating with small fire pits and lovely to sit out on a night Overall a great stay and will return, I made sure to ring in advance and make sure there were no weddings on as it’s not the largest hotel and I can imagine it gets very noisy and busy when there’s an event on
Stayed in February 2025
Reviewed: 22 March 2025
Linda
United KingdomThe room could have done with a little tlc
Friendly, comfortable and the garden was beautiful
Stayed in March 2025
Reviewed: 14 March 2025
Siobhán
GermanyA very loud and rude group of other guests terrorised and annoyed the other guests but that couldn't be helped, I guess.
Very stylish room, extremely good water pressure (bathtub + shower), excellent food (both dinner & breakfast), extremely kind and friendly staff, nice garden
Stayed in March 2025
Reviewed: 13 March 2025
Andrea
United KingdomMy relative didn't like the porridge unfortunately, and sadly we had fish and chips one evening, but this was overcooked and too greasy. Otherwise, the food was great
An ideal venue for a long or short stay. It's a fabulous place for getting away. There's great service, and a warm welcome too, For pets, and folk, also beautiful views Isolated and scenic, with decor that's unique The only thing missing, is probably you!!😁
Stayed in February 2025
Reviewed: 10 March 2025
Susan
United KingdomDog charge is in excess of other hotels
Quirky decor - original and upbeat Convenient location Good food
Stayed in March 2025
Reviewed: 9 March 2025
Craig
United KingdomThe ambiance/food and attentive staff
Stayed in March 2025
Reviewed: 16 February 2025
Everton
United KingdomLimitations for upgrade although referenced in information provided on confirmation document.
The location and ambience, communal facilities
Stayed in February 2025
Reviewed: 13 February 2025
Anne
United KingdomHeating Room could have been warmer
All good
Stayed in February 2025
Reviewed: 9 February 2025
Jerry
United KingdomX
Nice staff,tasty food,warm clean room,wifi etc,great breakfast and great stopover if touring.
Stayed in February 2025
Reviewed: 2 February 2025
Nathan
United KingdomWe had a power cut during the wedding and the hotel did not seem to have any plans in place despite there being a cut a few weeks earlier
The hotel and wedding venue was clean and pleasant.
Stayed in December 2024
Reviewed: 2 February 2025
Rebecca
United KingdomNo spa facilities would be perfect if it did
Staff very nice and helpful beautiful wedding venue
Stayed in January 2025
Reviewed: 19 January 2025
Sharon
United KingdomI booked on booking.com and went for a Classique Grande room. On the listing it states bath or shower. When we arrived I asked for a room with bath. Receptionist said I would have to pay £50 for an upgrade. Very disappointing. Total was over £200.
Stylish decor, with well presented rooms of a high standard. Beautiful setting, venue used for weddings. Restaurant good, staff lovely and very attentive. Will definitely book the restaurant again when in the area.
Stayed in January 2025
Reviewed: 5 January 2025
Mitchinson
United KingdomWe booked a grande classic room via booking.com after speaking with the staff via telephone to confirm what to order. We were under the impression we had a room with a bath and this was not the case. The noise in the early morning from what sounded like water pipes/helicopter woke us up twice and spoilt a good night's sleep but I understand this can't be helped.
Breakfast was lovely, room was comfortable and wedding we attended was floorless.
Stayed in December 2024
Reviewed: 24 December 2024
Dave
United KingdomRoom a bit small but ok. Bar prices high.
Lovely olde worlde feel with character.
Stayed in December 2024
Reviewed: 24 December 2024
Sean
United KingdomExpectations,exceeded
Breakfast excellent Location,very nice
Stayed in December 2024
Reviewed: 19 December 2024
Connor
United KingdomBreakfast wasn’t the greatest, room was quite cold
Very rustic and spacious, lovely scenery
Stayed in December 2024
Reviewed: 11 December 2024
Rebecca
United KingdomNothing
The individuality and quaintness, the rooms are lovely. Staff were great.
Stayed in December 2024
Reviewed: 6 December 2024
Marc
United KingdomNothing
Very tasteful
Stayed in December 2024
Reviewed: 2 December 2024
Tom
United KingdomThere was only 3 hangers in the wardrobe and the double bed was 2 singles pushed together, nothing that we couldn’t put up with considering how nice everything else was during our stay.
The whole ambience of the place is really nice, the staff couldn’t do enough for us and the food in the creperie was excellent
Stayed in December 2024
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