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Reviews of Le Petit Chateau & William de Percy 5 stars

William De Percy Jedburgh Road, Otterburn, NE19 1NR, United Kingdom

#9 of 17 hotels in Otterburn

Guests' Choice

Review score

Based on 724 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    Staff and service were excellent

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • William de Percy Petit
    • Stayed 2 nights
    • Submitted via mobile

    Our room was small some might say cosy ! Used breakfast plates not removed so tables cluttered .milk in the room not replenished on day 2 and there could have been more teabags

    Very helpful staff especially on reception. Very good breakfast .Decorating Very bijou and as a wedding venue couldn't fault it ...everything seemed to go like clockwork ...quite slick service and food was very good

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Excellent relaxing
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    Drinks and food expensive

    Excellent room, hotel, patio

    Stayed in April 2025

  • Reviewed: 29 April 2025

    7.0
    Very pleasant but a tad expensive.
    • Leisure trip
    • Solo traveller
    • Petite Double
    • Stayed 1 night

    My personal preference is to not have 'music' during my meals. Breakfast was accompanied by singing that was not to my taste. Desk area is too small for a laptop and needs to be shared with the kettle (length of lead).

    Comfortable bed and big walk-in shower. very tasty coffee.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Great location, lovely staff, lovely food.
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    On the morning we left we had no hot water in the shower so had a very cold shower!

    The charm, very different. Lovely staff. Our favourite place.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    9.0
    Perfect romantic getaway, very relaxing atmosphere, will definitely return
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were mixed, the management staff were absolutely fantastic, very approachable and went the extra mile Bar/restaurant staff were mixed, some great, some aloof, everyone was nice and certainly didn’t ruin the experience

    Fantastic location, lovely room and balcony, beautiful bath and shower, very relaxing The restaurant was great, nice and relaxing and quite casual, great atmosphere, food was great and reasonably priced The outside space was lovely, ample seating with small fire pits and lovely to sit out on a night Overall a great stay and will return, I made sure to ring in advance and make sure there were no weddings on as it’s not the largest hotel and I can imagine it gets very noisy and busy when there’s an event on

    Stayed in February 2025

  • Reviewed: 22 March 2025

    8.0
    Great short stay
    • Leisure trip
    • Couple
    • William de Percy Classique Grande
    • Stayed 1 night
    • Submitted via mobile

    The room could have done with a little tlc

    Friendly, comfortable and the garden was beautiful

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    A stylish place to relax
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    A very loud and rude group of other guests terrorised and annoyed the other guests but that couldn't be helped, I guess.

    Very stylish room, extremely good water pressure (bathtub + shower), excellent food (both dinner & breakfast), extremely kind and friendly staff, nice garden

    Stayed in March 2025

  • Reviewed: 13 March 2025

    9.0
    We enjoyed our stay, and hope to be back some day. Well done for sharing your creativity.
    • Leisure trip
    • Family with young children
    • William de Percy Classique Grande
    • Stayed 3 nights
    • Submitted via mobile

    My relative didn't like the porridge unfortunately, and sadly we had fish and chips one evening, but this was overcooked and too greasy. Otherwise, the food was great

    An ideal venue for a long or short stay. It's a fabulous place for getting away. There's great service, and a warm welcome too, For pets, and folk, also beautiful views Isolated and scenic, with decor that's unique The only thing missing, is probably you!!😁

    Stayed in February 2025

  • Reviewed: 10 March 2025

    8.0
    Original and upbeat
    • Business trip
    • Solo traveller
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    Dog charge is in excess of other hotels

    Quirky decor - original and upbeat Convenient location Good food

    Stayed in March 2025

  • Reviewed: 9 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    The ambiance/food and attentive staff

    Stayed in March 2025

  • Reviewed: 16 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 1 night
    • Submitted via mobile

    Limitations for upgrade although referenced in information provided on confirmation document.

    The location and ambience, communal facilities

    Stayed in February 2025

  • Reviewed: 13 February 2025

    7.0
    Suitable for event 1 night stay
    • Leisure trip
    • Family with young children
    • William de Percy Classique
    • Stayed 1 night
    • Submitted via mobile

    Heating Room could have been warmer

    All good

    Stayed in February 2025

  • Reviewed: 9 February 2025

    8.0
    For us,an hour or so away but enough to switch off,would be tempted to marry again!!
    • Leisure trip
    • Couple
    • William de Percy Petit
    • Stayed 1 night
    • Submitted via mobile

    X

    Nice staff,tasty food,warm clean room,wifi etc,great breakfast and great stopover if touring.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    8.0
    Wedding Weekend
    • Couple
    • William de Percy Classique Grande
    • Stayed 2 nights
    • Submitted via mobile

    We had a power cut during the wedding and the hotel did not seem to have any plans in place despite there being a cut a few weeks earlier

    The hotel and wedding venue was clean and pleasant.

    Stayed in December 2024

  • Reviewed: 2 February 2025

    9.0
    Lovely cosy romantic stay
    • Leisure trip
    • Couple
    • William de Percy Classique
    • Stayed 1 night
    • Submitted via mobile

    No spa facilities would be perfect if it did

    Staff very nice and helpful beautiful wedding venue

    Stayed in January 2025

  • Reviewed: 19 January 2025

    9.0
    Fantastic decor, restaurant definitely recommend
    • Leisure trip
    • Couple
    • William de Percy Classique Grande
    • Stayed 1 night
    • Submitted via mobile

    I booked on booking.com and went for a Classique Grande room. On the listing it states bath or shower. When we arrived I asked for a room with bath. Receptionist said I would have to pay £50 for an upgrade. Very disappointing. Total was over £200.

    Stylish decor, with well presented rooms of a high standard. Beautiful setting, venue used for weddings. Restaurant good, staff lovely and very attentive. Will definitely book the restaurant again when in the area.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Lovely stay overall with only a disturbed sleep to being down our rating.
    • Leisure trip
    • Couple
    • William de Percy Classique
    • Stayed 1 night
    • Submitted via mobile

    We booked a grande classic room via booking.com after speaking with the staff via telephone to confirm what to order. We were under the impression we had a room with a bath and this was not the case. The noise in the early morning from what sounded like water pipes/helicopter woke us up twice and spoilt a good night's sleep but I understand this can't be helped.

    Breakfast was lovely, room was comfortable and wedding we attended was floorless.

    Stayed in December 2024

  • Reviewed: 24 December 2024

    8.0
    Enjoyable wedding weekend which would have been even better with kinder weather as it was very cold and windy.
    • Leisure trip
    • Family with young children
    • William de Percy Petit
    • Stayed 2 nights
    • Submitted via mobile

    Room a bit small but ok. Bar prices high.

    Lovely olde worlde feel with character.

    Stayed in December 2024

  • Reviewed: 24 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Petite Double
    • Stayed 2 nights
    • Submitted via mobile

    Expectations,exceeded

    Breakfast excellent Location,very nice

    Stayed in December 2024

  • Reviewed: 19 December 2024

    8.0
    Probably won’t stay again due to the price, but a lovely environment
    • Leisure trip
    • Couple
    • Classic Grand
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t the greatest, room was quite cold

    Very rustic and spacious, lovely scenery

    Stayed in December 2024

  • Reviewed: 11 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • William de Percy Classique Grande
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The individuality and quaintness, the rooms are lovely. Staff were great.

    Stayed in December 2024

  • Reviewed: 6 December 2024

    8.0
    Lovely stay at fabulous hotel for a wedding
    • Leisure trip
    • Couple
    • William de Percy Classique
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very tasteful

    Stayed in December 2024

  • Reviewed: 2 December 2024

    8.0
    Excellent hotel, really helpful staff and amazing food!
    • Leisure trip
    • Couple
    • William de Percy Classique
    • Stayed 2 nights
    • Submitted via mobile

    There was only 3 hangers in the wardrobe and the double bed was 2 singles pushed together, nothing that we couldn’t put up with considering how nice everything else was during our stay.

    The whole ambience of the place is really nice, the staff couldn’t do enough for us and the food in the creperie was excellent

    Stayed in December 2024

Showing 1 – 25

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