The location was earls court. Not “kensington”

I like the decod

Stayed in May 2025

The card lock on my door was tricky - apparently the battery needed to be changed. Only a minor problem.

Great choice of breakfast in the light airy basement dining room. Very helpful staff who organised taxis for myself and friend. Both in our eighties, the staff went out of their way to be of assistance at every turn. The hotel is in a nice quiet street but close to Earls Court tube station.

Stayed in May 2025

Reception is not in the same building The room key didn’t open from the first try each time!

Location Cleanliness Lift Refrigerator

Stayed in May 2025

The music at breakfast didn’t really fit in with the theme of the hotel and the area, house music at breakfast isn’t my preference.

Lovely rooms and good staff.

Stayed in May 2025

Breakfast wasn’t worth the money

Stayed in May 2025

The reception and breakfast room were located two doors down the street, so only a little inconvenient if having breakfast in the mornings.

Ultra modern, extremely clean and quiet room, with a very comfortable bed and a fridge with two bottles of mineral water inside, which was much appreciated on the hot day that we arrived. Great location in a quiet street near Earl's Court underground station, with a huge variety of cafés, eateries and restaurants nearby Would highly recommend..

Stayed in May 2025

Unfortunately for my self and partner the bed was too firm. However this was a personal issue. Others may find it comfy

Superbly clean. Great facilities, friendly staff. Room very clean.

Stayed in May 2025

The room was nicer than I expected which was a very pleasent surprise. Very well furnished, smart, comfortable and clean. Would definitely stay here again.

Stayed in May 2025

Modern clean rooms. Excellent location.

Stayed in May 2025

The hotel is advertised as a 3 star hotel but feels more like a pop-up/tourist hotel, so there wasn't the element of luxury that you might expect. The rooms are located in different buildings than the reception, so you have to go back on to the street to access them. The room was quite clean, but there were tiny stains on the pillows. Nothing fresh, clearly the pillows had been laundered, but they weren't pure white pillowcases. The room is a little old and there a couple things that were broken. The curtains were missing a ring and couldn't easily be closed completely. The latch and lock to the bathroom was broken, so the door would not close.

The staff was very friendly and accommodating. They provided me with recommendations for things to visit in the area and restaurants to eat at. The bathroom was very clean and the water pressure was great! The location is super convenient. Earl's Court underground station connects to a lot of lines, making it very easy to navigate around London. The price is a good deal compared to similar options around London.

Stayed in April 2025

Location of bedroom.

Location of hotel, near Earls Court Station and pubs, quality of fittings in the room and bathroom.

Stayed in May 2025

Location was great right next to earls court station

Stayed in May 2025

Had to scan our room card three times every time before the door would unlock and let us in.

Location great for Tube station. We were upgraded when we arrived which was a lovely surprise. Staff were helpful looking after our luggage the day we arrived and the day we left (outside of check in hours). Room was cosy but lovely, everything you would need, lovely big windows and view onto street. Bathroom was small but manageable. Good cost for location. Our room was in a building a few houses down the road, but didn't really cause us any issues.

Stayed in April 2025

Hair dryer doesn't last very long Rooms and beds are a bit too small for two humans

Quiet Close to the tube Easy check in

Stayed in May 2025

The only thing that I could complain about is the room was quite small, not much space to move around or home clothes.

Great location just what we needed for our stay in London. Hotel was clean smart, everything we needed.

Stayed in April 2025

Room & bathroom too small. Bed uncomfortable, room too hot. Staff not over friendly

Location

Stayed in April 2025

Could not work out how to lower temperature of the air con

Well decorated room. Good size for 2 people. Good size bathroom. Technology inside room to control temperature and lights fairly easy to navigate

Stayed in April 2025

The room was very small hard to move around

Very good location and very quiet at night

Stayed in April 2025

I was disappointed with the room being on the ground floor — it felt more like a basement, which wasn’t ideal. Also, there was no full-length mirror in the room, only the one in the bathroom, which was inconvenient and didn’t match what was shown in the hotel photos. For the price I paid, I expected better.

The staff were very friendly and accommodating — although check-in is usually at 3pm, they kindly let me check in early at 2pm since the room was ready. The room itself was clean and comfortable, with a large double bed. The location is excellent, just a few minutes’ walk from Earl’s Court station, making it very convenient for getting around London.

Stayed in April 2025

Location was really great with lots of restaurants around.

Stayed in April 2025

Nothing, I loved it

safe neighborhood

Stayed in April 2025

For a single person, staying only 2 nights there was nothing really I didn't like.

It was a compact room, but clean and well serviced.

Stayed in April 2025

We had a 2 night stay, but no one cleaned our room, no offer of fresh towels. Which was fine, but the refreshments e.g tea bags weren’t topped up. We only had 3 for two nights so had to go and seek some out. We weren’t in the main hotel, so this was a bit of a nuisance.

Comfortable and convenient for the tube. Good value for money for London

Stayed in April 2025

Breakfast good quality

Stayed in April 2025