The service of food and drink downstairs was not up to standard. My partner asked for a beer- it wasn’t connected so we asked for Brooklyn one- came over and said ran out of that one. Finally got one and in completely the wrong glass. Guinness in a Brooklyn glass. Ordered at 9pm beef burger came over 15 mins later, no beef burger. Said they can do chicken burger, 45 minutes later we received our food. No apology was given. Then the burger came out in just a bun, no lettuce or anything. Chips also cold. (See photo) Nightmare! My drink was half full, hardly any vodka and little lemonade, had to ask for more. Also, on check in we asked for 2 key cards as back at different times. Said can only have 1 as running low but, loads on them in the box.

The room was lovely and clean. Had everything you needed and more. There was a number you could what’s app if you needed anything and they were quick to reply.

Stayed in May 2025

The room wasn’t soundproof, so I could hear conversations from neighboring rooms early in the morning, which disturbed my rest.

The staff were very accommodating and friendly. Breakfast was good, though it came with an additional £15 charge. The location was excellent, just a short walk to the Bethnal Green Underground station, which made getting around super convenient. The room size is suitable for two people. However, it lacked soundproofing, I could clearly hear the person in the room opposite talking on the phone at 7am, which was quite frustrating. On the plus side, the Wi-Fi was reasonably fast.

Stayed in April 2025

Chicken sausages

Stayed in April 2025

Pillows were bulky and pretty uncomfortable, but maybe that's subjective.

Quick and easy check-in, friendly staff, exceptionally clean and has everything you need for a quick stay.

Stayed in May 2025

Shape of sink in bathroom wasted lot of space, so nowhere to put toiletries. Parking facilities and/or direction to nearby parking would have been helpful

Comfy bed, good value, clean, friendly, quiet, good location

Stayed in April 2025

The walls are thin so if other people are loud you can hear it.

Perfect location 3 min walk to Bethnal Green station and close to Cambridge Heath overground, buses stops outside the hotel.

Stayed in March 2025

The room was a box. The bed was crammed in between two walls and we had no room to put our stuff.

It was the cheapest place we could find in London and it's right next to a tube stop so no worries to get around. Very clean and with a comfy bed. Coffee machine in the room and free capsules! The check in was a breeze and the staff were friendly.

Stayed in April 2025

Nothing.

Only stayed for one night and was perfect for that. Was a small room but that is what we paid for.

Stayed in March 2025

The sausages 😂

Close to venue we had to use

Stayed in April 2025

That there was no window in my room

The friendliness of the staff, the complementary water and fruits

Stayed in April 2025

The staff was super friendly. Room was pretty small but just to get some sleep and get washed up is enough. Some extra space for stuff would be great - for two people it was impossible to get clothes unpacked and manage to find a place for it. Other than that, hotel is modern and very nice. First I thought the room isn’t cleaned properly, but then I saw dust sets really quickly there. But those who gets bothered by this can get room cleaned everyday. What surprised me a little and would change - there is no toilet brush.

Stayed in April 2025

The breakfast is a little too expensive.

Very clean, wonderful bed, nice staff. Overall we loved it.

Stayed in April 2025

Couldn’t easily alter the air-con down to make it cooler

Wry clean compact and well- designed. Fantastic location for us. We’ll-connected

Stayed in April 2025

I requested a quiet room high up and request was totally ignored.

Stayed in March 2025

The room was quite small but then it's London and for the price point it was okay.

Stayed in March 2025

the room is very small

Small room but clean, very close to the underground and with everything needed

Stayed in March 2025

Right by Bethnal Green tube station, comfortable room, helpful staff, good breakfast

Stayed in March 2025

The place was really clean and nice, no noise from other rooms, also the staff was very pleasant.

Stayed in March 2025

Clean, modern and was in a good location for our needs.

Stayed in February 2025

The rooms are a bit small. In our case, we just had carry-on luggage which was perfect. If you have big luggage it could be harder.

The staff and the free luggage storage.

Stayed in March 2025

The staff were friendly and helpful at check in and check out, the room was clean and comfortable as expected and the location right near Bethnal Green tube station is great

Stayed in March 2025

You may get a neighbour who’s playing their music a little loud, having a girls conversation loudly on the phone or watching the latest blockbuster for the entire corridor to hear. You may have to get reception to tell them to keep it down. Sometimes they lack the self awareness but rarely happened after midnight.

Solid, consistent and affordable East end hotel. All the useless things from a room have been removed and you’re left with the fundamentals and core essentials to enjoy. Large, deep bed, decent shower and close to some wonderful restaurants behind the scenes.

Stayed in March 2025

Excellent location. Comfortable bed. Small but cosy room, very well adjusted to maximise space.

Stayed in March 2025

Wasn’t super clean

Great location, friendly staff

Stayed in February 2025