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Reviews of Domes Aulūs Zante, All Inclusive, Autograph Collection 5 stars

Laganas, Laganas, 29092, Greece

#21 of 57 hotels in Laganas

Guests' Choice

Review score

Based on 63 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 6 November 2024

    9.0
    Great stay, very comfortable
    • Leisure trip
    • Family with young children
    • Sapphire Serenity Retreat
    • Stayed 7 nights
    • Submitted via mobile

    They can improve cocktails and lawns

    Very comfortable, looks good overall, feels high quality

    Stayed in August 2024

  • Reviewed: 17 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Sapphire Nest
    • Stayed 7 nights
    • Submitted via mobile

    No hot water in the first and second room were given. Poor communication from the front desk and a restaurant and facilities booking system which even the staff complained about.

    The food was fantastic and the kids club great. The pool area and location on the beach was also top notch.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Tropical Serenity Retreat
    • Stayed 7 nights

    We had a great time but the coffee was not good, unfortunately.

    Stayed in October 2024

  • Reviewed: 7 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Sapphire Nest
    • Stayed 3 nights

    Swimming pool is a rectangular, rather small one, full of kids It's definately not for couples, we rather went out to dine

    Plenty of sun-beds on the private beach in hotel territory, sea is just a few steps away Nice Aperol Spritz on the lobby bar A la carte restaurants are nice

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    The resort was smaller than expected, the choice of food and drinks was mediocre for the price paid.
    • Leisure trip
    • Family with young children
    • Grand Sapphire Zen Suite
    • Stayed 7 nights

    There was no real advantage to being a Cool Living purchaser. The choice of drinks was poor, there were too few staff to provide cocktails in good time and the resort was too crowded with too many young children in only a single, small pool. The booking system for a la carte restaurants was poor, with no offer of Cool Living wine lists at meal times. With the amount of money spent for all-inclusive of everything, premium drinks (like top brand vodka) should have been included. Small things like asking for a specific type of glass for a gin and tonic was refused, which is not a premium service.

    I liked the bedrooms, which met my needs. The food was mostly good. And the location was good, close to the beach and the airport for easy transfer.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Sapphire Nest
    • Stayed 2 nights
    • Submitted via mobile

    It is overpriced. Does not worth that price

    Clean nice people professional food good

    Stayed in July 2024

  • Reviewed: 10 December 2023

    9.0
    Beautiful sea & good quality hotel
    • Leisure trip
    • Group
    • Tropical Cozy Suite
    • Stayed 5 nights
    • Submitted via mobile

    We absolutely loved the sea, beach is clean. People are friendly & the food was good.

    Stayed in September 2023

  • Reviewed: 22 October 2023

    7.0
    Great hotel very friendly staff
    • Leisure trip
    • Couple
    • Tropical Nest
    • Stayed 7 nights
    • Submitted via mobile

    Food

    Staff, location

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Fantastic luxury holiday with a baby
    • Leisure trip
    • Family with young children
    • Tropical Serenity Retreat
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Excellent location with the pool, bar, restaurant and beach right beside the room. Staff were great and so helpful. Delicious food with a huge range of choice.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    Fantastic beach with an aging hotel
    • Leisure trip
    • Couple
    • Sapphire Cocoon
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is showing its age--particularly the outdoor pool and the bathroom in our room. The buffet is expansive with plenty of options... but none of it is great (as is typically the case with buffet food). We didn't realize the a la carte restaurants were off limits to guests who weren't staying a whole week (we were there 3 nights) so we're really disappointed with having to eat buffet food the whole time. The staff work very hard... but there are not enough of them. We had to line up for drinks at the bar, wait for coffee/drinks service at the buffet, etc.

    The beach is fantastic--sandy and expansive. The staff are very helpful. It is really neat that the hotel is on a protected beach where the caretta caretta turtles breed every year from May to October. One thing to note: this means the beach is off limits from sundown to 7am during these months.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sapphire Nest
    • Stayed 7 nights

    Quality of wine

    Perfect localisation, very good food

    Stayed in July 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Tropical Serenity Retreat
    • Stayed 8 nights
    • Submitted via mobile

    The beach should be keep cleaner and the beach keep opened for longer time. More flexibilities to book a la cart restaurant. The swimming pool is not in line with a 5 star resort. The beach front should be lighted in the evening, early night.

    Comfortable structure and beach, good position, food is ok in particular breakfast.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Tropical Nest
    • Stayed 3 nights

    the open space of bathroom

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Tropical Nest
    • Stayed 5 nights
    • Submitted via mobile

    The very annoying smell into the room which comes from the inside humidity.

    The best service and the extreme customer attitude from the personnel.

    Stayed in August 2023

  • Reviewed: 4 July 2023

    9.0
    Spectacular
    • Leisure trip
    • Couple
    • Sapphire Nest
    • Stayed 4 nights

    The bathroom was a little small and sometimes the water was flowing out from the shower

    The All-inclusive service was great. The hotel looks stunning inside. The staff was nice and helpful!

    Stayed in June 2023

  • Reviewed: 24 May 2023

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Tropical Nest
    • Stayed 3 nights
    • Submitted via mobile

    Booking restaurants was not always easy...

    The staff was excellent. Kudos to Adrian, Guest Relations, the restaurant staff and Adonis!! 👌🏼

    Stayed in May 2023

  • Reviewed: 17 September 2022

    8.0
    just exhausted as i was so unwell.
    • Leisure trip
    • Family with young children
    • Sapphire Cocoon
    • Stayed 7 nights

    The worrying cases of chest infections and coughs in the hotel. Myself and my family have been very very unwell since returning and im sure its related to the Air-conditioning unit in our room.

    Ease of going to restaurant for food.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    9.0
    very good on the way to being great
    • Leisure trip
    • Family with young children
    • Tropical Serenity Retreat
    • Stayed 8 nights
    • Submitted via mobile

    the food on offer at the restaurants got boring after a few days. The menu has changed while we were there and got better but still didn’t include seafood or fish variety, which was weird since we were a stone throw away from the beach. We ended up eating out quite a lot although it was great to know that we can always it at the hotel. the territory was not as well developed as we would have liked and some of the facilities (adults only pool and bar) were nowhere in site, which is a shame as it would have made our stay much more exciting. lastly, I would say please add some sort of a play ground for children. ideally somewhere close to the bar! all other hotels in the area how some sort of play ground/soft play next to their bars and it makes for a much better experience for everyone.

    gorgeous shallow beach perfect got children, with warm crystal clear waters and almost no waves. room are nice and the sofa bed option is perfect for families, although I wish the curtain which separates the sofa from the main bed was a bit thicker. Service was great and the cocktails in the all-inclusive bar were amazing. Our son loved the self-service ice-cream bar at the pool and the lovely nannies at the crèche.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    Enjoyable and relaxing despite the above nuisances.
    • Leisure trip
    • Family with young children
    • Tropical Nest
    • Stayed 7 nights

    Cleaning of the rooms. Our bin (full of eaten fruit - skins, stones etc) was not emptied unitl I asked on the 3rd day. Bathroom floor mat not replaced daily, lack of complimentory shampoo/body lotion.

    good options for meals, snack bar open at the bar. Staff were attentive.

    Stayed in August 2022

  • Reviewed: 28 August 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Sapphire Cocoon
    • Stayed 5 nights
    • Submitted via mobile

    The buffet could have been better Other restaurants were very good, also the burgers were very good

    The service and the approach of the staff was excellent!! In general the approach of the hotel was excellent!!

    Stayed in August 2022

  • Reviewed: 28 August 2022

    7.0
    The only 5* was the staff! And the price...
    • Leisure trip
    • Family with young children
    • Sapphire Serenity Retreat
    • Stayed 6 nights
    • Submitted via mobile

    Buffet, swiming pool and swiming pool area are definetely not corresponding to a 5 star hotel! Overpriced for what is offering!

    Excellent staff, they go the extra mile to please you! Great location.

    Stayed in August 2022

  • Reviewed: 16 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Tropical Nest
    • Stayed 7 nights
    • Submitted via mobile

    We did have a bad experience when we were there, due to negligence on behalf of the hotel. However, they took full responsibility, helped us out where needed, staff were exceptionally helpful during and after the incident and upgraded us and gave us spa treatments to offset the negative experience

    The hotel was beautiful on the inside, and the rooms were comfortable and clean, always. The pool area is gorgeous, and the hotel beach is lovely too.

    Stayed in July 2022

  • Reviewed: 14 September 2024

    3.0
    Felt like a Mexican resort not Greece!
    • Leisure trip
    • Family with young children
    • Grand Sapphire Nest
    • Stayed 4 nights
    • Submitted via mobile

    Food was terrible, no authentic Greek food, twin beds were so hard, you are isolated and it felt like you were at an all inclusive Mexican resort.

    Staff was friendly, nice beach, clean

    Stayed in September 2024

  • Reviewed: 16 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sapphire Serenity Retreat
    • Stayed 4 nights

    We had a wonderful stay at the Domes Aulus Zante hotel. I especially want to thank the Operations Manager, who welcomed us warmly, changed our room to an ideal one, making our stay exceptional. Whenever there was an issue (at the reception), she went above and beyond to resolve it. Individuals like the Operations Manager truly create a remarkable experience for guests. The hotel itself is beautifully situated, and the turtles you can see by swimming 100-200 meters from the shore create an amazing experience. The food is top-notch, and the yoga classes are very professional. The hotel allows for great relaxation and is very child-friendly, which is a huge plus. We look forward to our future experiences with the Domes network with great anticipation.

    Stayed in June 2024

Showing 1 – 25

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