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Reviews of Skiathos Palace Hotel 4 stars

Main Street, Koukounaries, 37002, Greece

#18 of 19 hotels in Koukounaries

Guests' Choice

Review score

Based on 73 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    6.2

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 21 September 2024

    6.0
    Not for those who do not want to climb stairs
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It does not have an elevator… Rooms are renovates but facilities are old.

    Location and great views

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Comfortable and relaxed. Lovely staff
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Although we coped just fine - don’t understand why there are no lifts or maybe the odd escalator. Bit tough on less able people

    Very peaceful and well appointed hotel. Great location next to the a lovely beach.

    Stayed in September 2024

  • Reviewed: 23 July 2024

    7.0
    Beautiful and relaxing, very pleasant environment but the hotel is starting to show its age.
    • Leisure trip
    • Family with young children
    • Superior Room with Koukounaries Beach View
    • Stayed 5 nights
    • Submitted via mobile

    The hotel has no lift! Not an issue for us but definitely limiting for people with mobility issues. The pool was beautiful and clean but not child friendly - there was no shallow end and the deepest part is 4meters, Although there was always a lifeguard on duty during the day. There were not enough sun beds at the hotel and to hire sun beds on the beach was really expensive and have to be pre booked and paid for through a website. The hotel is in a stunning location and high up so it gets a beautiful breeze but getting into the town centre requires bus or taxi and while the hotel offers a mini bus free of charge to get in, the last bus is at 8.30pm to return to the hotel after that we were dependant on getting a taxi back and there were never enough taxis and the wait could be up to 1 hour.

    The staff were really helpful and friendly. The food was good and the location superb with amazing views. Our room was very comfortable. The pool was beautiful and very clean.

    Stayed in July 2024

  • Reviewed: 23 June 2024

    8.0
    Absolutely perfect spot, gorgeous views from rooms. Easy access to beach.
    • Leisure trip
    • People with friends
    • Deluxe Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Lack of adequate shuttle to /from town. Lack of salon on premises especially since they cater to wedding parties

    Wedding website for a friend

    Stayed in June 2024

  • Reviewed: 4 September 2023

    8.0
    Wonderful and most enjoyable.
    • Leisure trip
    • Couple
    • Superior Room with Koukounaries Beach View
    • Stayed 2 nights
    • Submitted via mobile

    No lifts for the elderly.

    Wonderful view of the sea and sky and distant mainland from around the huge sparkling blue swimming pool next to the bar and restaurant with lots of plants and shade.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Great location for an out of town quiet experience with exceptional views of beaches and sunsets.
    • Leisure trip
    • Family with young children
    • Superior Room with Koukounaries Beach View
    • Stayed 4 nights
    • Submitted via mobile

    No welcome pack or free water on arrival. The layout of the room and the design of the bathroom wasn't ideal. No clothes line to hang wet items safely on balcony, no kettle (can get boiled water on request) and the hair dryer was weak. A newer more comfortable bed was also expected for a room of this standard.

    The scent on arrival and the cleanliness in general of the hotel. The pool was lovely and the view from the pool area was great too. The breakfast buffet was tasty. And the live traditional music on Tuesday evening was wonderful! Finally, the help from reservations team to accommodate our last minute request due to flight sickness was exceptional, can't thank you enough!

    Stayed in August 2023

  • Reviewed: 28 August 2023

    6.0
    Absolutely fine for our two night stay but wouldn’t have wanted to spend the whole holiday there.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Good at main restaurant and service were both average

    It’s location, the pool and the private beach

    Stayed in August 2023

  • Reviewed: 17 August 2023

    6.0
    Fine for a one night stay! (But glad it was not longer)
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It was an old and tired building - could def use a renovation! The bathroom tiles had some mould in them. The rooms were small. I think they include the outside patio in the size of the room, so it doesn’t match expectations. It was disappointing.

    Nice staff (waiters)

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    A good stay for mid August high season. Amazing location.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Dated, expensive. Food was not of a high standard. Lots of package tourists. Not enough sunbeds.

    Location. Pool bar area. Sea view rooms. Good polite service. George the concierge was exceptional.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    7.0
    We enjoyed our stay but you are paying for the location & view.
    • Leisure trip
    • Family with young children
    • Standard Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is dated. It has attempted to renovate but our room was basic & cramped considering the price paid. Food had way too much salt.

    Beautiful location. Helpful staff. Nice pool area.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good hotel but needs the extra mile to become a trully 5 star
    • Leisure trip
    • Couple
    • Executive Plus with Panoramic Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Matress too hard Not enough amenities No late check out available

    Location and view

    Stayed in July 2023

  • Reviewed: 14 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Room with Panoramic Sea View
    • Stayed 7 nights

    Very steep hill to get to hotel from main road, hotel could do with a lift or easier path as some people were really struggling to get up the main stairs.

    Breakfast had a good selection and well presented and organised by all staff, the views from hotel and bedroom were breath-taking, absolutely amazing. Staff very friendly and accommodating all the time and easy to talk to

    Stayed in June 2023

  • Reviewed: 17 September 2024

    2.0
    Views are lovely. The hotel is quite hard to coordinate around not ideal if you have mobility issues. Staff were unhelp
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were rude and unhelpful. No yea and coffee in the room towels had holes in them.

    Beautiful views

    Stayed in September 2024

  • Reviewed: 1 August 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Dated and old - rooms very old for the price Quality of food was very bad

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Lack of Elevators

    Location

    Stayed in July 2024

  • Reviewed: 24 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    The shuttle to the beaches can start earlier than 11:00 and sunbathes & umbrella can be free of charge.

    Location was fine, 20 minutes to the center by car. The hotel is located on a hill and have 2 beaches near it. They have a shuttle service to both beaches. The breakfast was fine, lots of alternatives. There is a alacart restaurant and the food is very good in the hotel. The staff are also very friendly and kind. The cleaning is good, they clean the room every day.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Lovely Skiathos, Perfect Scenery from Hotel
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Small black bathroom flies definitely need to be dealt with. They aren’t biting but still very disturbing. And pink lighting in corridors could be swapped to a less erotic one :) It gives the impression that you are in an adult-only hotel.

    Location of the hotel is amazing which provides a perfect view of two different coves. Breakfast meets 4-star expectations. Facilities and housekeeping are generally in good condition. We didn’t have dinner at neither open buffet nor a la carte restaurant, but the food at open buffet didn’t really seem promising (it never does actually). Long story short, I can directly recommend Skiathos Palace.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    4.0
    We loved Skiathos and the beach at Koukounaries but were extremely disappointed with Skiathos Palace Hotel and their fro
    • Leisure trip
    • People with friends
    • Deluxe Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The hotel and rooms were very disappointing. Certainly not what we expected from a 4-5 star hotel!! There were no lifts in the hotel so suitcases had to be carried up three flights of stairs. We were in a triple room and there was very little space for suitcases etc. our friends who were in a double room and a standard room were in much larger rooms than us so it made no sense why they would squash 3 people into a smaller room. The booking for all the rooms were made at the same time. The air conditioning was not working properly so it was like sauna the first night we called for it to be fixed the maintenance man came the following morning he was very nice and repaired it the best he could. At times the water from our taps were coming out black so once again we called for maintenance to come to fix it. As for the staff we were very disappointed with the service they provided it went from poor to mediocre at best. Particularly the hospitality staff in the restaurant … there were six of us and a small child travelling together we were told that we could not put tables together at breakfast as it was strictly not allowed so we had to sit at different tables often far apart from each other as the tables were set up for up to 4 people. Then for dinner they had larger tables for six or seven people for the buffet. I asked if we could make a reservation for one of the larger tables and they said no we weren’t allowed to reserve them but if we came early enough we should be able to get a large table so we could sit together for dinner. We turned up for dinner we found two long tables and as we were about to sit at one they told us it was reserved and we had to move although they told us they didn’t take reservations. The staff were incredibly unhelpful. Clearly there was a lack of appropriate customer service training and standards for the frontline staff of the hotel.

    The location was very good and close to the beach although you needed transportation to get there however the hotel provided transfers every 15 minutes. We were very pleased with the food at buffet breakfast and dinner they had many choices and the food was tasty.

    Stayed in July 2024

  • Reviewed: 8 October 2023

    10
    Awesome
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Awesome

    Stayed in September 2023

  • Reviewed: 24 September 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    You should mention that there is no elevator in the hotel

    Stayed in August 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The location was very good, beautiful view

    Stayed in September 2023

  • Reviewed: 18 September 2023

    4.0
    Biggest and only disappointment of our Greek holiday
    • Leisure trip
    • Couple
    • Suite with Outdoor Hot Tub and Panoramic Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Check in was terrible and we were initially put into the wrong room. Staff at that point were somewhat unhelpful. Although we booked a room with a jacuzzi, the jacuzzi was filthy, which they fixed. Then we realized it was broken and couldn’t be used. Management just shrugged their shoulders and said nothing could be done. Eventually they gave us about 15% discount, but that wasn’t the point - we would not have booked there at all if we knew the jacuzzi would not be working. Wee were not interested in their cheaper rooms. Breakfast is bland and drenched in oil. Hotel is very old and run down. Our room is not properly clean.

    Good location Staff were friendly enough.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    2.0
    Too expensive for what it’s offering. I definitely do not recommend!
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    There is no elevator; there is no iron; a lot of mess on the floors especially

    It was close to the beach

    Stayed in September 2023

  • Reviewed: 8 September 2023

    9.0
    It was wonderful but I feel reception needs some work
    • Leisure trip
    • Couple
    • Executive Room with Panoramic Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Had a massage and location was awful. Extremely noisy as there were showers situated next to the room . Also as this matter was addressed to reception the lady showed no empathy whatsoever. That was very disappointing as she really didn’t care what I had to say …

    It was a pleasure to stay Concierge was awesome

    Stayed in September 2023

Showing 1 – 25

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