Zampeliou 26, Chania, 73100, Greece
#19 of 139 hotels in Chania
Guests' ChoiceBased on 37 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.6
Staff
9.4
Value for money
9.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 22, 2025
Samuel
AustraliaRequires some maintenance. Outdoor air conditioner unit very loud from master bedroom.
Fantastic location. Balcony with panoramic views across the harbour is exceptional. Well equipped suite with cooking facilities and room to relax and entertain.
Stayed in April 2025
Reviewed: April 13, 2025
Nerissa
PhilippinesDidn’t bother us but the stairs would be a challenge for those with mobility issues.
The hotel is well located, beautiful and the rooms tastefully done. Penthouse is incredibly spacious with a terrace that in my opinion has the best view of the harbor. Staff very attentive, they helped with our luggage and other arrangements. Hotel also has good breakfast choices.
Stayed in April 2025
Reviewed: April 13, 2025
Nerissa
PhilippinesDidn’t bother us but the stairs would be a challenge for those with mobility issues.
The hotel is well located, beautiful and the rooms tastefully done. Penthouse is incredibly spacious with a terrace that in my opinion has the best view of the harbor. Staff very attentive, they helped with our luggage and other arrangements. Hotel also has good breakfast choices.
Stayed in April 2025
Reviewed: October 20, 2024
William
United StatesGreat location. Penthouse was unreal. Giant deck, incredible view. Loved it
Stayed in October 2024
Reviewed: October 14, 2024
Joanne
United KingdomLocation incredible, room beautiful, staff attentive. Just perfect x
Stayed in October 2024
Reviewed: October 6, 2024
Matthew
United StatesBreakfast was OK, but left a little something to be desired. Parking lot was tough to navigate. Can’t complain too much though, everything else was excellent
Excellent room and location.
Stayed in September 2024
Reviewed: September 18, 2024
Robin
United StatesBreakfast was amazing. Great choices and an abundance of food.
Stayed in September 2024
Reviewed: September 16, 2024
Roxhens
GreeceThank you very much to your staff. They went above and beyond to meet our needs!
Stayed in September 2024
Reviewed: August 3, 2024
Mansour
Saudi Arabianothing
Amizing Loction, graet staff
Stayed in July 2024
Reviewed: July 20, 2024
Efstratios
United StatesVery good Excellent
Stayed in July 2024
Reviewed: July 8, 2024
Thomas
United Stateslocation, staff and room was amazing
Stayed in July 2024
Reviewed: June 22, 2024
Lock
IrelandIncredible views, staff and service. An amazing experience
Stayed in June 2024
Reviewed: June 18, 2024
Ada
United StatesThe parking location is tricky, you have to listen carefully to the instructions from the hotel. It is best to meet with the receptionist before you attempt to get to the parking lot, as they usually suggest.
We stayed in Suite with Sea View. The location is central, the view is breathtaking. Huge windows, a lot of light. The loft is very spacious and nicely decorated. Breakfast is delivered to the room at the requested time and is quite good.
Stayed in May 2024
Reviewed: June 9, 2024
Martin
United StatesNo elevator in the building and walking up 3 floors. That’s tiring after walking around in the city for 4-5 hours a day.
Location Location Location. This apartment sits above the harbor and has a beautiful view. You walk downstairs and walk out into the market.
Stayed in May 2024
Reviewed: May 17, 2024
Archer
United Stateslittle difficult use bidet shower.
Location, services, Room everything great.
Stayed in May 2024
Reviewed: October 24, 2023
Dani
AustraliaThere is nothing to list here!
Such a beautiful, comfortable, 'special' accommodation. We LOVE it at Residenza Vranas!! The staff are friendly, helpful and went above and beyond our expectations to meet our needs. Delivered to our room every morning was a fresh and delicious breakfast with a bonus of a variety to choose from. We absolutely adored our spectacular view directly overlooking Old Town harbour. The bed was SO comfortable.
Stayed in September 2023
Reviewed: September 11, 2023
Madina
United KingdomNothing! Everything was perfect. If I was being super picky I would say the stairs to get to the room can ache your legs but that would never stop me from going back to the hotel.
Exceptional hotel. There is absolutely nothing I can fault here. Teda was a wonderful host and played a huge part in making our experience one of the best. She was extremely helpful and accommodating. We had a few occasions where we needed to leave super early (before breakfast time) and Teda was so wonderful to leave us snacks in our room so we wouldn’t go hungry. The hotel itself goes without saying, is stunning, clean and in excellent condition. Such a wonderful stay here. I’d like to thank everyone for their wonderful hospitality and service. It most certainly made it one of the best hotel stays for me. I cannot wait to be back!
Stayed in September 2023
Reviewed: September 7, 2023
Michael
United StatesLocation, staff, room and breakfast
Stayed in September 2023
Reviewed: August 15, 2023
Jetaime
SpainHaving breakfast brought at the room was a treat. The staff always willing to help with the best tips and making reservations for us (their English is excellent) and if there is a grade for hospitality they have the highest score with honors. They have a parking within a few blocks from the property that was very convenient... we left the car parked there the 4 days of our stay. (You don't need a car if you are going to be just in Chania but you'll need it to drive around the island). The views from the room are formidable, you can see Chania come to life in the early morning, the colors of the sea with sunrise lights... I would give a stay in this hotel as a honeymoon gift in a blink! (If you are a grandma like me your grandkids will remember you forever with a smile :) )
Stayed in July 2023
Reviewed: July 19, 2023
Bonaldes
United StatesNo hooks in the bathroom and bathroom fixtures (soap dish, towel rack) were coming off the wall or needed fixing. These were very minor issues compared to the overall experience.
Location, space, view and staff especially Teta at the front desk were fabulous. She was extremely accommodating, willing to help in any way and generally pleasant to speak with. Strongly recommend for anyone looking for old Town Chanian charm.
Stayed in July 2023
Reviewed: September 12, 2022
Anna
United StatesThis boutique hotel is an amazing way to enjoy the Chania harbor and look out across all the hustle and bustle of the harbor charm from the privacy of the awesome upper window. staff made wonderful dinner reservations for us too. there are quite a few stairs to the rooms with no railing so just be aware of that if you have difficulty with your knees. completely manageable though, and the staff helps with luggage. a lovely bottle of wine and mini bottle of champagne await you at the top!
Stayed in September 2022
Reviewed: August 14, 2022
Bryan
United StatesWe had an amazing time. The room was amazing and huge. The views were spectacular and we loved sitting by the big window overlooking the harbor and enjoying a glass of wine. The staff was so helpful and friendly. They always offered to help with anything we needed. The location is perfect for walking to every restaurant.
Stayed in July 2022
Reviewed: July 21, 2022
Shelley
AustraliaAbsolutely Nothing
The view is exceptional, service amazing, fantastic location. We absolutely loved this gorgeous hotel and didn’t want to leave and look forward to returning. Rooms are perfect, every detail thought of. You will fall in love with Crete and this beautiful hotel.
Stayed in July 2022
Reviewed: July 12, 2022
Maria
United Arab Emirateseverything from the location, to the decor, to the hospitality of the staff. it was just an exceptional experience
One of the best boutique hotels I have ever stayed in. perfect location in the center of the old harbour with unbeatable view. The staff were beyond incredible and even surprised me with a cake to my room on my birthday.
Stayed in June 2022
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content