Staff were lovely but being a all inclusive Resort and we only had breakfast included every time we ate at the restaurant for dinner we were asked two to three times if we’d signed the bill from different staff members which we found slightly offensive as if we were going to walk away without paying understand once but three different times

Loved our room and bed was firm but found it quite comfortable. Loved the big balcony and the daybed .gardens were lovely and breakfast was good .

Stayed in May 2025

It was comfortable, the gardens were nice, the room was clean & spacious. The staff were excellent. I enjoyed the food. There was a gym that I used. If this is your thing, it’s ok for use whilst on holidays

Stayed in May 2025

Nothing

Excellent facilities. Excellent decor, design, layout and surroundings. Beautiful rooms and furniture. Love the spa and pool. Amazing breakfast and view.

Stayed in April 2025

Facilities need updating. Children’s room was not fit for purpose. Air conditioning not on and toys, carpet etc we’re not very clean. It was not an inviting area to take my grandaughter. Pool tables old and not maintained and entertainment in the evening ended way too early.

Lovely pool. On the beach. Very chilled

Stayed in April 2025

The cottage room was gorgeous, ground were outstanding

Stayed in April 2025

Food at resort not great and very little choice in streets

Stayed in April 2025

Damp smell on room.

Breakfast and pool bar are excellent. Traditional buildings provided a great atmosphere.

Stayed in April 2025

It would have been nice to receive some sort of celebratory treatment (even with a minimal free coffee or whatever) to recognize that it was a birthday occasion. It was birthday and nothing was done in that regard to make it special. We even asked to overstay for 2 hours because our flight was at night and they said for 2 hours it would be 25usd. In bintam when we stayed they did that for free. Also when we arrived after we preselected king size bed would have been nice to have that already prepped instead of having to tell them to convert from twin room into king size bed. Little things. Really minimal but still they count. Our stay was good though.

Nice pool bar to relax and room was very spacious.

Stayed in April 2025

Nothing

Beautiful place with lots of character. Very well looked after with amazing staff.

Stayed in April 2025

Location was beautiful, hotel is nice however the Wing we got rooms were not so well maintained. Corridors were smelly with bad lighting and no ventilation. Staff was decent but not great. Otherwise everything was okay.

Stayed in April 2025

Balinese architecture. One of a kind among nearby hotels

Stayed in March 2025

very nice staff and well kept environment, good breakfast.

Stayed in April 2025

The pool was clean and the pool bar was fairly busy most of the time, if I had one gripe about the pool bar is that at times only one person serving which is not good when the majority of people were ordering cocktails, you had to wait quite a while for a beer. We also felt at times that the staff were not quite as aware as they should have been as twice we went to the beach restaurant for a drink and a light lunch and had to go to the bar to get service, not a problem but where there are four members of staff stood talking and doing nothing it makes you wonder, also we had to take our glasses back to the bar (and order another drink) which was annoying Would have been nice to have an information sheet in the room with a resort map, detailing where the restaurants are, what activities are available and where to book them and were the local amenities are (chemist for example).

Breakfast was superb, three restaurants on site all good, room was very spacious and clean, close to a very good supermarket other restaurants and tour providers (drivers), we used the tour company directly across the road and he was very helpful. We had a dinner on the beach for a special occasion and the whole experience was fantastic, the food was amazing. Pool was good, managed to find shade to sit under and it's good that they have a pool bar to get a cool drink when you need one. Staff very friendly and most spoke English.

Stayed in March 2025

Noise. The constant music being played in various venues around the property. 1970s loud music in the bar seemed completely inappropriate and a chill out play list would have been more suitable.

The highlight of my stay was the staff, particularly Putri Ayu on the front desk. She was of great help to me and so friendly, patient and understanding. I had some personal difficulties and she did everything she could to assist me and make my stay very special. Thank you. Also Sinta and Andres in the restaurant, head receptionist at the Spa and Egi my room cleaner. Thank you all. My driver, Phutuera, apologies as I may have misspelt his name, who took me to the airport when I left. His English was excellent and his help was invaluable to me at the airport including organising a porter. The bungalow rooms are beautifully decorated and the bed is comfortable. The added bonus is a large outside terrace overlooking tropical gardens. My air-conditioning was not working but this was repaired very quickly. However in my room there is an interconnecting door and if I did not use a white noise sound box at night I would have been disturbed by the guests in the next room. I preferred not to be moved due to the fact I had been travelling for a number of weeks and was happy with the position of my terrace not b eing overlooked and away from the food and beverage areas but close enough to the beach which I visited during the day.

Stayed in February 2025

Didn't like how warm the pool was Didn't like the mosquito fogging at sunset..even though I know it was necessary Most

Loved the people staff Loved accomodation Loved the food Loved location

Stayed in March 2025

Mosquitoes in the room also found tiny little spiders in the bed. The shower had a damp sewer smell and the bath tub was not the cleanest. The wooden bed heads need good clean spots of mould found on them.

Very relaxing, comfortable beds, plenty of food to choose from for breakfast, lunch & Dinner. The staff were friendly. The gardens were beautiful.

Stayed in February 2025

The dinner was little difficult for my wife as the veggi option are limited. I would suggest to have bit more veggi or vegan dishes as this would help.

The hotel was better then we expected and where it was located. The hotel joins the beach and the path takes you across all the other hotels in that line. Breakfast was amazing with lovely see view. Our special dinner on beach was amazing.

Stayed in January 2025

No comfortable bar area or decent entertainment

Beautiful room and gardens

Stayed in February 2025

Worst thing about the hotel is the night club sounds at the night also the rooms needs some maintenance

I liked the location of the hotel

Stayed in February 2025

It rained a lot

Breakfast and location was great

Stayed in January 2025

I found the food quite underwhelming at the resort. Breakfast was fine, but each time I ordered at the various restaurants or room service it was ok, but generally a bit "meh". I tried a few local places and actually really loved Warung Liberdade, which was about 200m down the road. The food there was excellent, the staff were so lovely and the prices were right. Also, massage at Susan Spa (about 500m down the road, just keep walking past the Warung Liberdade) was fantastic for 100,000 for 60 minutes! Also, I was savaged my mosquitos at the hotel. I can only assume this was happening while I was sleeping, because there just weren't that many occasions for it to be happening while sitting outside, I would have felt myself getting bitten. I have more bites than I can count which is obviously uncomfortable. Usually hotels spray their grounds, so I don't know whether this isn't done, or if the mosquitos were just bad due to the wet season, but I've brought home far more bites than I would like to be dealing with.

My stay at Bali Tropic was comfortable. The pool was lovely, pool bar was plenty of fun (but watch out, the bartender is persuasive when it comes to "another round?") and the large convenience store directly across the road is super convenient. Loved the addition of the Australian power outlet in the bedside table! Turns out I didn't need to pack an adaptor! I also really loved the sustainable approach the hotel took, with metal water bottles in the room and filtered water fountains in the hallways. No daily plastic water bottles and no feeling limited in terms of how much water you can access without having to buy it.

Stayed in January 2025

I would hv preferred room on ground floor. Location on road side disappointing

Food, service, room excellent . Clinic also good and helpful

Stayed in January 2025

All the staff were exceptional EXCEPT reception staff. I found every single one of them quite arrogant, unhelpful and borderline rude (all except Dewa who was lovely). The location wasnt super convenient - you still needed to catch a Taxi if you wanted to go to a decent restaurant or bar outside of the venue.

The property itself is beautiful, well maintained. All restaurant, bar, housekeeping, maintenance staff were absolutely exceptional. Always polite, kind and accomodating. No matter what you were always greeted with a warm smile and I found it easy to communicate based on everyone’s level of English

Stayed in January 2025

Payment method was not clear

The location, the pool, the beach, rooms setup

Stayed in December 2024