Everything was great

We received only positive emotions, starting from the meeting with Daria at the reception, from the animators: Jo Jo, Awan and other animators, with whom my Daughter made masks, a kite, painted dishes, learned the Balinese language every day. Special thanks to the restaurant staff for the wonderful breakfasts with a variety of hot and cold dishes, fruits, for comfortable and atmospheric dinners in the main restaurant. We thank all the staff for their wonderful attitude, especially Aryk and chef, who made my Daughter the best tomato soup. I always visit the fitness. Every day I worked out with the Rio trainer, 2 times a week there was yoga with Awan, many thanks them and all staff of the Hotel. The vacation was wonderful and unforgettable. I recommend everyone to choose this hotel when visiting Nusa Dua.

Stayed in April 2025

Everything

Stayed in March 2025

Nothing to fault! Maybe some more family friendly room options

Fantastic pools, location and food

Stayed in April 2025

The amazing tropical vibe and the beautiful rooms and venues. The staff is exceptional!

Stayed in April 2025

Nothing

The staff were excellent

Stayed in April 2025

Wonderful swimming pools, beach area was magnificent, the staff was super friendly and helpful. Amazing place would definitely recommend.

Stayed in April 2025

So many pools to choose from, super comfy beds and the rooms were perfect. Couldn’t find a single fault. Lovely restaurants and a pool bar right next to the ocean. Plenty of pool loungers and day beds. Yosua the guest manager was extremely kind and helpful to me in changing my dates without any charge and giving me a late check out. Will defiantly come back!

Stayed in April 2025

Only downside was that both my husband and I definitely got food poisoning or norovirus while on the property as we had only eaten at the hotel. We were completely fine the two weeks before our stay at the Laguna while traveling all around Bali. We believe it was most likely from the breakfast buffet. More hand sanitizer stations and encouraging all guests to use them before and after serving themselves food may have helped, but it happens so I wouldn’t fault the hotel. They did call us an in-house doctor to do an IV drip within our hotel room for money. And the staff were also super accommodating bringing us multiple complimentary waters, fruit, porridge, etc. Bali Belly happens, ultimately I’m happy we were in a comfortable hotel with kind staff. Unfortunate situation but felt it was handled very well.

Beautiful property, very well curated. The honeymoon setup they provided for us in the room was very sweet. No mosquitoes, all of the staff was very accommodating. Our flight was not til the late evening and we were able to get a late check out until 3pm. Beach was nice, combed by staff, view of Nusa penida on a clear day. Surfing available but not good for snorkeling. The meals can be expensive so if you are able to get breakfast included in your hotel rate it is a much better deal.

Stayed in April 2025

Very nice and cozy atmosphere! Superfriendly staff. -I would have liked to have breakfast watching the sea though, but the buffet restaurant is more inside the resort. -Then the beach could be cleaned up a bit earlier in the day. Looked like in the picture until mid day. -The beach is not super fine sand, rocks when you go into the water which is not clear and you see quite much plastic etc. Really nice sun beds. -A minus that you can’t charge the room, you need to prepay to do that, and it is hard to know before what sum you will spend. -Way too many sales people at the beach with sarrong, bracelets etc. (not from the hotel I think) +Nice sun beds +Great lunch/beach restaurants +Great yoga teacher +Great gym +Great breakfast

Stayed in April 2025

The Resort left no wish open, or better said not even coming up any wishes - everything was perfectly arranged and prepared. I couldn’t have pictured a better place and time to stay after arriving on Bali 🌸🙏🏼 for sure I will return!

Stayed in April 2025

Very relaxing and beautiful. The staff are so friendly and helpful.

Stayed in April 2025

Loved everything about this hotel! The staff are amazing, so friendly and helpful. We had the best stay for our few nights in Bali, the attention to detail is brilliant in this hotel. Not one bad thing to say.

Stayed in April 2025

Immaculate service and gorgeous resort.

Stayed in April 2025

More happy hour needed at kul kul bar.

Everything is perfect as always. And you appreciate it even more when you visit other hotels and realise the laguna is so much better. Went to the kempinsky for a visit but it was packed and no privacy.

Stayed in March 2025

No special accommodation packages too expensive

Stayed in March 2025

Everything!

Stayed in March 2025

I booked an extra night by mistake and I asked for a refund for that night but they refused.

Everything

Stayed in February 2025

Everything and everyone here was perfect. Amazing resort. Delicious food at the restaurant and at the beach bar! I was sick for a day and the staff made their are best to help me and cook for me some meal even the chef came to the room to let me know about the food. Mrs Dian from front office she is amazing! All the staff did their best to accommodate us specially Indan, Andina, Dewin, Fila, Nicky, Gunna at KulKul bar. Suwandi and Angus always to help us to set our daybeds at the beach. Amazing staff for sure we will be back! Amazing stay at Laguna💙

Stayed in March 2025

. Very comfortable rooms, good restaurants and great service

Stayed in March 2025

Amazing. So relaxing. SO CLEAN!!!!! the staff are so so friendly

Stayed in March 2025

Nothing to add here. It was wonderful

From the unique Welcome experience to the transfer to the airport, the Laguna experience was wonderful. The facilities, staff and location on the beach were perfect. I gave some of my Paul's Hot Sauce to the staff as gifts as they were wonderful.

Stayed in February 2025

Lack of activities for the kids and teens Expensive food in the restaurants and not always the best

Good location, very nice beaches, nice pools

Stayed in March 2025

Absolutely beautiful and peaceful!

Stayed in January 2025

The hotel staff is very warm, friendly, and helpful. Upon entering the lobby, we were greeted with an enthusiastic welcome dance. The room was spacious, comfortable, and clean, with all necessary amenities provided. The floating inflatables in the pool were fantastic and so much fun. The buffet breakfast was abundant and delicious. There is a walkway by the beach that connects to nearby resorts, making it easy to explore other restaurants. Highly recommended!

Stayed in February 2025