Southmall, Cork, Ireland
#21 of 44 hotels in Cork
Guests' ChoiceBased on 3555 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
7.9
Free Wifi
8.4
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End of dialog contentReviewed: May 15, 2025
Graham
United KingdomAs above
Breakfast excellent. Only real problem was the cleanliness of the room. It seemed to be rushed and not very thorough. We had to ask for tea bags; toilet rolls not replaced on one occasion.
Stayed in May 2025
Reviewed: May 13, 2025
Selena
AustraliaNothing
Great location, friendly staff, felt safe
Stayed in May 2025
Reviewed: May 13, 2025
Tzuff
Israelsitting area in the loby in small and not extremely comfortable (no outlets).
Staff were lovely, easily solved an issue we had. Woman in reception was great, was quick to adress the issue and upgraded the room. Easy check in comfortable room
Stayed in May 2025
Reviewed: May 12, 2025
Nancy
CanadaThe smell of cigarette smoke wafting into the hotel lobby because of people smoking right outside the entrance.
We got a room upgrade because our slated rooms were not available at 3 pm (we had arrived at 1:30 pm and waited). The hotel was clean and the rooms were nice.
Stayed in May 2025
Reviewed: May 11, 2025
Burke
United KingdomNo options for late night refreshments
Great location and friendly staff
Stayed in May 2025
Reviewed: May 9, 2025
Emanuele
NetherlandsNone of this is a deal breaker selecting this hotel, however, some notes: despite having a room for 4, we continued to receive towels for 2 for the entire stay; the staff at the reception fixed it, maybe it's picky, but you are also paid good money for a good service in a 4* hotel. The breakfast space requires more attention from the crew: I totally get and justify that when there is a lot of people it may be difficult for the crew to follow-up on everything, however, when we stayed you could notice a bit of chaos and the breakfast experience was not optimal (broken coffee machine, no plates, sticky floors).
The hotel is super central and you can go anywhere in Cork from there; the room is quite and the staff is very kind and quick to solve issues. I would rate this hotel 7.5
Stayed in April 2025
Reviewed: May 6, 2025
Barbara
United KingdomThere were 3 of us in the room and we had to ask each day for a third set of towels, rather than being left them. The coffee shop which served the light breakfast didn’t open till 10.30 some days.
Very comfortable beds, quiet room, quiet air conditioning on a warm weekend. Overall a very pleasant stay in a great location. Would recommend to others.
Stayed in May 2025
Reviewed: May 2, 2025
Antonio
United KingdomThe room was not properly cleaned overnight
nice environment, good location and friendly stuff
Stayed in May 2025
Reviewed: May 2, 2025
Leaann
United KingdomDidnt find anything to dislike
Great location, comfortable, spacious room
Stayed in February 2025
Reviewed: April 30, 2025
Michael
SwitzerlandWe were delighted to hear that our room is on the fourth floor, until we found out that the ground floor is floor #3. The view from our room 428 (in reality located on the first floor) was…how to put it politely… disappointing: nothing but heat exchangers, compressors, ventilation ducts right in front of the window and, the cherry on the cake, the remains of a big seagull (a wing, two long legs including claws and plenty of feathers) which had been scavenged by whatever predator. So we closed the curtains and never opened them again until check-out. Luckily it was spring and those AC-compressors were not running.
The location is fantastic, very friendly and helpful staff, good breakfast buffet.
Stayed in April 2025
Reviewed: April 26, 2025
Deirdre
IrelandRoom was very hot, aircon turned off during the night. We were overcharged for breakfast, had to query at check out as were charged for 4 adults instead of 2 adults and 2 children
Location
Stayed in April 2025
Reviewed: April 26, 2025
Judy
IrelandIt was way over priced for little variety, food not hot enough, milk and eggs had not been refilled.
It was ‘ok’.
Stayed in April 2025
Reviewed: April 21, 2025
Gregory
IrelandNothing really got what we paid for
Nice centrally located hotel ,good breakfast comfortable room no complaints,
Stayed in April 2025
Reviewed: April 21, 2025
Stephen
IrelandSupply ear plugs as the music from the building beside at night was very loud , we changed room but would have stayed in room if there was earplugs , it can solve a problem for an extremely cheap solution
Staff friendly great location , good value for money , also the car park was a close walk which was good because sometimes in city’s it can be much further
Stayed in April 2025
Reviewed: April 21, 2025
Declan
IrelandIt rained. 😀😀😀
It was convenient, clean, modern, and comfortable.
Stayed in April 2025
Reviewed: April 21, 2025
Kate
IrelandNo hair towel in room, the cooked breakfast was pretty poor quality
Shower was excellent and bed was super comfy
Stayed in April 2025
Reviewed: April 20, 2025
Regina
IrelandBed was soft and pillows hard in our opinion. Dinner in the restaurant was disappointing as my main course wasn't good. Side lights in our room stopped working.
Room was modern and well decorated. Bathroom was very big. Very quiet considering it was Easter weekend.
Stayed in April 2025
Reviewed: April 19, 2025
Lavinia
United Kingdombreakfast is too expensive
Great location, very comfortable rooms Restaurant inside the hotel Is a plus
Stayed in April 2025
Reviewed: April 17, 2025
Holly
United KingdomQuite pricey for what it is Slightly small room Not a nice view from window
Location Comfy bed Lovely breakfast
Stayed in April 2025
Reviewed: April 16, 2025
Maura
United KingdomWe were both happy with the property.
The hotel was bright, clean and central.
Stayed in March 2025
Reviewed: April 16, 2025
Kevin
IrelandGreat location, clean and friendly staff
Stayed in February 2025
Reviewed: April 16, 2025
David
United KingdomAll good
Really friendly staff
Stayed in April 2025
Reviewed: April 14, 2025
Paul
IrelandVery clean and tidy. Breakfast was very nice, all staff helpful and friendly
Stayed in April 2025
Reviewed: April 13, 2025
Brian
IrelandThe price of the room very expensive
Loved absolutely everything about the hotel
Stayed in April 2025
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