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Reviews of The Residence Hotel

Quay Street, H91 P628 Galway, Ireland

#25 of 51 hotels in Galway

Guests' Choice

Review Score

Based on 368 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    7.9

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: May 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was hot, the fan wasn’t very effective could have used a top sheet

    Stayed in May 2025

  • Reviewed: May 16, 2025

    9.0
    Wonderful location to explore the town. Large modern room, comfortable bed and bathroom.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Hotel in center of town, above the restaurant and bars. Quiet though with 2 pane windows. Wonderful location to explore the town with lots of music and walks along the water. Large modern room, comfortable bed and bathroom. Coffee maker and water provided.

    Stayed in May 2025

  • Reviewed: April 23, 2025

    8.0
    Great place for a night or two
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    3 small gripes... more personal choice, I found the beds to be ok but my partner she was uncomfortable, the shower was a little underpowered but I like a fire hose kind of shower. This last one is no reflection on the hotel, but the parking they recommend, if you have no patience or a larger car you will leave with memory's but will also leave behind paint work... very tight, not very well laid out.

    The hotel and room were very well finished too a high standard The room was bright and well decorated, great styling. The bathroom was modern and fresh. The front of house staff booking in and check out were helpful and friendly. The pub that the hotel was part of was good, had a great meal in there. Many thanks. 👍👍

    Stayed in April 2025

  • Reviewed: April 12, 2025

    9.0
    Comfortable rooms in central and bustling location
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great hotel if you’re looking for pub culture, live music and being in the midst of it all. We parked in the Spanish Arch parking garage and the hotel validation was easy; some narrow spaces and tight turns but worked well with small car. Friendly staff.

    Stayed in April 2025

  • Reviewed: March 20, 2025

    7.0
    Nice people, nice beds, good placement.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well, the stain was not good, but like I said before, I had half a refund. Which is nice. I was there during St Patrick's day, so it was loud outside and below, so there's maybe a little problem with sound isolation, but it wasn't a deal breaker.

    The personnel was really nice and helpful. I had a problem with a bed (a stain) and they refunded me half of my stay. Very professional. The bed were nice and confy without being too soft.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Would recommend this hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    was perfect for large group.

    location

    Stayed in March 2025

  • Reviewed: February 13, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Clean, central location

    Stayed in February 2025

  • Reviewed: January 10, 2025

    9.0
    Great location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all great

    Amazing location in the centre of it all

    Stayed in January 2025

  • Reviewed: December 21, 2024

    7.0
    Fantastic location ; clean hotel , nice bar staff . But probably wouldn’t return
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are small , no mini fridge . I prefer a room where you can actually go for a walk around the city for a while and come back to the room to relax for a bit before going out again , but the rooms are a bit too small for that ; it’s literately a bed in a room . The beds are short ; I’m only 5’7 and my heels were at the end of the mattress ( certainly haven’t experienced that Becker ); my partner is taller and her feet’s were out over the end of the bed . Some DIY patch up jobs on ceiling plasterboard and paintwork made the room look like it was close to needing an overhaul . 3pm check in and $25 if you wanted to check in a little earlier when the rooms were actually ready is abit rich ; I haven’t been asked for additional payment in any other hotels if rooms were ready and early check in possible ( I do travel a lot ) . Front desk staff were a bit ordinary , but the front desk area is pretty confined which would probably depress anyone working there , so probably understandable

    Location is fantastic & it’s connected to its own bar . Rooms were clean

    Stayed in December 2024

  • Reviewed: December 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    When we rang inquiring about carpark we were told that it was free but it wasn't and was charged at a subsidiadised 12 euro per night

    Location Location Location

    Stayed in December 2024

  • Reviewed: December 19, 2024

    7.0
    Nice hotel with small room. No window and very loud at night due to pub downstairs.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very loud at night and no window

    Location

    Stayed in December 2024

  • Reviewed: December 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking no breakfast and very expensive

    Great location and nice rooms

    Stayed in December 2024

  • Reviewed: December 8, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t serve breakfast but gave us an excellent recommendation of where to go Noisy from the live music in the bar

    Good location. Good value for money

    Stayed in December 2024

  • Reviewed: November 23, 2024

    7.0
    Central location but noise from bar below overwhelming.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too noisy. Shower very weak pressure.

    Stayed in November 2024

  • Reviewed: November 11, 2024

    8.0
    i would certainly return for another stay.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    can be noisy due to music--easily solved with earplugs. didn't understand the television so never used it.

    Great to be in the middle of the action. very helpful staff.

    Stayed in October 2024

  • Reviewed: October 25, 2024

    9.0
    Résidence Hotel provides a comfortable, contemporary and clean that is in the ideal central location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise from the nearby pubs was a little loud but we were warned of this by the hotel and it didn’t spoil our drag there at all.

    From the time we arrived at the Résidence Hotel to be greeted by a friendly staff member at the Reception Desk our two night stay at the Hotel exceeded expectations. The room was extremely comfortable and clean with modern and contemporary decor. It is in a wonderful location right on Quay Street with pubs and restaurants literally on our doorstep and within simple walking distance of many other Galway attractions.

    Stayed in October 2024

  • Reviewed: October 20, 2024

    8.0
    Nice room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very noisy at night. You should let people know that you cannot drive to it. You should give directions to a parking garage so they dont waste time

    Great room . Clean and very modern

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    We’ll be back again for sure
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing except you can’t have breakfast there

    Location is the best we’ve stayed in. You’re in the centre of the pubs and restaurants in Galway.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location but rooms a little tired

    Stayed in September 2024

  • Reviewed: September 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Handicap room (which we didn’t request) bathroom was completely open with no shower curtain so most of the floor got wet when showering.

    Great location — close to everything! Open window + in room fan = comfortable!

    Stayed in September 2024

  • Reviewed: September 1, 2024

    8.0
    Fantastic location
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    If you're with family at a busy time and need quiet overnight, this is not the place for you. There was a bit of noise at night from people in the street and also in the morning from delivery trucks etc but we were mostly unbothered as it was cool so we had to have the windows closed and we were there on a Monday and Tuesday so it wasn't too busy. The rooms are small and there are almost no places to hang wet jackets etc. so that was a bit of a pain but to be honest, we were happy to sacrifice space in order to be in such a great location. The only thing I would say is a proper negative is the shower was pretty weak which is always disappointing when you want a good strong shower.

    Incredible location, good facilities and wonderful pub downstairs with live music every night. The staff were friendly and helpful in case you need recommendations. Lift to rooms, situated close to the shops, all the good pubs/restaurants as well as the river and the bay which can all be explored easily on foot. We got lucky with the weather so were able to do it all. Food nearby is pretty much all great and the Thai place around the corner was a wonderful surprise, unassuming and basic on the outside, gorgeous on the inside. We got a bit concerned reading other comments about parking but honestly don't get what people are moaning about. Such a location could not possibly have offered anything different. The discount on parking is great (2 nights/3 days for 20ish euro). We were in a big SUV and decided to opt for the car park that's 4 minute walk away as it looked more generous but when we walked by the one that was closer to the hotel it didn't look that bad and we could have managed that too. If you've driven/lived in a city, you'll be fine. Really didn't mind the aspects that others have complained about for the sake of being right in the middle of it all. Loved it. Loved Galway - could have spent many more days there.

    Stayed in August 2024

  • Reviewed: August 29, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    room felt very small. hardly anywhere to put luggage

    wonderful location. very comfortable room. great beds.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    7.0
    Pleasant stay in a comfortable centrally located room. Friendly staff in the hotel reception and the bar downstairs.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central location means the music from Quay street is audible despite the double glazing so might not be ideal for people sensitive to noise.

    Central location, comfortable beds, modern design, good food in the bar downstairs.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    9.0
    Loved where hotel is. Close to shops and restaurants. Night life right outside door.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was bit warm.

    Great location. Right where you want to be.

    Stayed in August 2024

Showing 1 - 25

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