great value for money at the desk, Nadia was really nice and helped with everything needed

Stayed in May 2025

The staff were all incredible. Everything was simple but good! Many options at breakfast, comfortable bed and pillow, good shower and bath.

Stayed in May 2025

As it is a city hotel and at a competative price the room is quite compact but comfortable.

The staff were fantastic,very welcoming and supportive! I was offered several on the house dinners and mid stay a bowl of fruit was sent to my room. My sincere thanks above all to staff member Nadia! She was fantastic!

Stayed in April 2025

My favorite poppy roulette dissappear from breakfast

Location and comfort and stuff

Stayed in April 2025

Location is far from the city center, but in reasonable distance from the marathon starting point. There were not enough parking spots, but at least it was notified in advance.

The room was very comfortable and clean and the staff was friendly and helpful (e.g. the AC was cooling and it was too much, they brought us a heater!). Breakfast was delicious! Also loved the dining room day light illumination!

Stayed in April 2025

Everything was good

We came to run the Jerusalem marathon and the prima is the best hotel for runners. Amazing location with easy parking; very clean. It’s the third time here and will be back. The staff is super supportive and willing to go the extra step to make guests feel welcomed. Dinner in the facilities was perfect - they accommodated us before the race.

Stayed in April 2025

Good location, close to bus & light rail stops. Very comfortable bed & and nice room. However, there was no milk (even powdered) in the room for coffee. Also, there was no conditioner in the bathroom. Breakfast was good and tasty with many choices. But my wife, who is vegan, had to ask for soya milk (it wasn't put out as a default option), and there weren't any avocadoes available. On a general note, because the hotel is near busy roads, sometimes it can be noisy during the night.

Stayed in March 2025

The breakfast service

The room

Stayed in March 2025

nothing to be done about the near NY high way, ambulances..

breakfast, location

Stayed in January 2025

No tissues

Nice, clean and convinient.

Stayed in January 2025

very nice hotel. clean and cozy rooms. fast check-in. convenient location near the central station makes the hotel accessible to tourists. on our next trip we plan to stay in the same hotel

Stayed in January 2025

It was raining and there was water puddling up in the hallway but they addressed it quickly and professionally. There aren't really any restaurants or shops close to get something to eat nearby at all. But the metro is close if you don't mind rude Israelis shoving their way past you to get on/off the train.

I'm giving the hotel a 10 as it was a very nice spot to stay. I'd give the country of Israel however a ZERO to visit. I was so excited to spend time in the holy Land until the moment I landed at the airport and was harassed by immigration officials for nearly 5 HOURS before allowing entry into an staunch ally. It put a bad taste in my mouth. Not to mention the Israeli people in general are the most rude and unfriendedly group I've ever met in all my world travels. Hotel was great. Everything else was horrible about that place. You'd think in the holy Land people would be nicer.

Stayed in January 2025

I ordered the hotel stay of 5 nights for my parents, half board. I am filling this review on behalf of them. My parents are 70+ year old and they had great fun staying at the hotel. The food was great and fresh, everything was clean and the hotel had good facilities. The lobby was favoured by my parents, and they say that the crew was extremely helpful. Due to their age, and the fact they didn't want to spend the money I gave them on taxis, they told mr they used public transportation because everything was so close to the hotel (light train and buses). On my end, I can tell you that the hotel has a concierge like team, whom tailored the stay for my parents, with me, on phone calls. Best value for money in an Israeli hotel that I ever got for my parents!

Stayed in December 2024

I have a great time on the hotel and the people with me they have great experience. The was talking about the fresh bread that was cooking and the service at the meat's selections. They were happy.

Room is very clean and comfortable, Breakfast and Dinner have a lot of choice, location for me is just perfect everything from short distance. I was help with my large vehicle to park at any time, the manager was very helpful.

Stayed in September 2024

Facilities inside the room are incomplete . Drinking water on request, no espresso capsules, no slippers for the shower.

Friendly staff Location is very good

Stayed in December 2024

Breakfasts are VERY good. Shabbat dinner and lunch VERY good

Stayed in December 2024

The cleanness in the restaurant has disappointed me a bit

Staffs are very kind and in good hospitality. Mr.Morsi helped me a lot.

Stayed in August 2024

We had connecting rooms, accesses two bathrooms. for Israel, it was very spacious. plus it's right near the light rail

Stayed in November 2024

early check out 😁

we enjoyed our stay, we greatly recommend it as it has a great location, very good quality breakfast and the most respectful and professional staff, especially Shieren, she was so kind and helpful. thank you everyone truly, you made everything easier.

Stayed in November 2024

Even though my visit was in November, in Jerusalem, which is cold at night, the Heating system was not connected. So, I couldn't take the shower that I wanted to take after my long trip. The water was hot, but the air was cold. A heater was brought into my room, but I didn't feel that would be safe in the bathroom.

The staff were very helpful. The location is excellent.

Stayed in November 2024

Wasn’t much parking

Very clean staff were very helpful Breakfasts were very good

Stayed in October 2024

The hotel staff was very kind and helpful. Especially the manager Imad, who was very friendly and made sure we were happy and all our needs were taken care of.

Stayed in October 2024

No negatives

Location is great. Easier to park than central Jerusalem. It is located at entrance to Jerusalem

Stayed in October 2024

The parquet floor was jot even. Some places were higher than other places. Nobparking available in their lot because of their sukkah.

Near the light rail. Away from the noise of the city. Clean and relatively friendly staff.

Stayed in October 2024