Nothing actually, everything was great

I liked everything especially the staff, who treated us like royalty

Stayed in April 2025

Nothing to really dislike Could tone down the music if possible in the lobby

Excellent breakfast Heated swimming pool

Stayed in May 2025

Because of the design of the building - with rooms facing out in the round, it can be a tad noisy.

Very nice hotel with very helpful staff. Allowed me to have an early check-in which was thoughtful. The evening buffet is superb. A very good place to stay in Chennai

Stayed in April 2025

Comfort. Very friendly and dedicated staff

Stayed in May 2025

Luxurious , room very comfy

Stayed in April 2025

Great ambience. Lovely suite. Tq

Stayed in March 2025

Nil

The service was top notch here. Staff were kind, warm and friendly. They were always attending to your needs and ensuring you were well taken care of. There are many amazing facilities including the spa which we loved. The hotel was ever ready to accomodate your needs - for instance, they helped collect tailored garments for us, store luggage while we were away for a short trip and arrange auto services for us in a short time. Truly felt well taken care of here. The rooms were beautiful and nicely maintained. The toilets were really clean as well. Would definitely stay here again!

Stayed in April 2025

Nil

It was such an amazing stay. From start to end, we were so well taken care of by the staff. We felt like this hotel had become more of a home to us. Each and every staff member would greet us warmly and do their utmost best to accomodate our requests. Special mention goes to our receptionist, Sabari, and concierge staff Johnson among several others who catered to our needs exceptionally. The room itself was very clean and well-maintained. The facilities provided were excellent and there was good air-conditioning. The bathroom was really good with a constant supply of hot water. The room service menu was really good with a myriad of options. The Dhind bar was exceptional amd we often found ourselves retreating back there for some good drinks and relaxation. The in-house restaurant next to the bar was terrific with an amazing ambience and wonderful service. Chefs would cook tableside and staff would flame grill your kebabs, adding a visual treat to your scrumptious meal. All in all, I would highly recommend this hotel to anyone who wishes to find a second home in Chennai. :)

Stayed in April 2025

Everything was good.

Excellent restaurant with plenty of choice.

Stayed in March 2025

Staff service in morning breakfast

A lot to improve in breakfast, chef's are junior staff who can't even make a proper egg omelette.

Stayed in April 2025

Lifts to work a bit faster long waiting for lifts

Breakfast was good

Stayed in April 2025

Good food. Clean room.

Stayed in March 2025

Significant delays in serving on a la carte orders, inflexibility of access cards when members of same travelling party are on different floors,

Very well maintained, well appointed rooms, the suites are spacious, well thought out amenities, gym and its equipment, very good buffets..across the day....attention to detail ...

Stayed in March 2025

Very helpful and pleasant staff.

Stayed in March 2025

Insufficient continental dining options.

Very attentive staff and comfortable rooms.

Stayed in March 2025

Nil

Fantastic staff, great breakfast and central location with lots of eateries and retail outlets. U7 6u666.6

Stayed in March 2025

Nothing i can remember

All the staff was superb and willing to accommodate our request

Stayed in March 2025

The food was average, and it took quite a long time to be delivered. The staff did their best, but the timing of the service was the only concern. Overall, I had a good experience, but the food service could be improved.

I had a pleasant stay at this hotel. While the room I stayed in was a bit old, it was surprisingly clean and well-maintained. The reception staff were incredibly welcoming, making check-in smooth and easy. They were friendly and eager to help with any questions or requests. Additionally, the maintenance staff were also very friendly and courteous, always ready to assist with any issues promptly. Overall, the hospitality here made my stay much more enjoyable, and I’d definitely recommend it for a comfortable, no-fuss experience.

Stayed in March 2025

The wifi situation was a little difficult to figure out even with help from the staff (we were able to successfully log on in the end thought).

Amazing stay! The staff were super friendly and gave us a lot of help. The breakfast was amazing! The room was very clean and very well-maintained. The location was convenient too, we were able to take a quick scroll around the market street at night.

Stayed in December 2024

The staff, Mr. Johnson and Mr. Elias from the reception, provided excellent customer service. They were very friendly, and Mr. Johnson, in particular, has been consistently serving us with the same level of excellence during our stays at GRT over the past six years.

Stayed in February 2025

Spa location

The staff & restaurant

Stayed in February 2025

Overall amazing.

Well maintained hotel with great value for your buck! Walking distance to T.Nagar shopping. Went for a wedding shopping and it was great to be minutes away from Sanskruti (must visit), manyavar, raymonds, pothys, nalli silk and markets.. you get great vouchers for the restaurant and the spa as well. Jhind dining and their breakfast is great too

Stayed in February 2025

Unfortunately, I was put into a room opposite a building site. Loud works began at 7.30 am My room was on the 4th floor which meant I was still aware of noise from the cavernous restaurant area on the ground floor. . Adding 23% taxes to food bills seems excessive.

Very well appointed hotel. Staff very attentive Excellent breakfast Great shower Comfy bed Nice gym and pool

Stayed in February 2025

After we left the hotel, Mr Gokul FOM took the trouble to call and ask about further explanation on the ssues faced by us I'm pleasantly surprised of the hotels initiative taken to check on the guests stay to improve their services and staff training. He assured it won't be an issue the next time. I will definitely come back as I know we had a good memory of the hotel and my family had a good time. The pasta dish we ordered for room service was exceptional!

Stayed in February 2025