was very difficult to find hotels carpark. First you have to get to the hotel by foot to get card for carpark and only later you can go to parking which is in different location.It could be better if we were advised it before and maybe made this system easier

hotel is in town centre, clean and comfy

Stayed in May 2025

Great location, breakfast and room overlooking the ocean sitting outside

Stayed in April 2025

AC not working in the rooms at the local temperatures is not acceptable in this hotel category

Excellent location, excellent facilities and good staff. Beautiful view.

Stayed in May 2025

Our room. We had only booked a standard double but it felt economy. We expected Mountain View’s but looked at a wall and unused courtyard There was no air con and the fan speed was the same on all levels. We reported it on a few occasions but no change and told to open windows. It was full of flies and mosquitoes from the courtyard. It was 26c and impossible to sleep. The front desk said the air con wasn’t on yet in the hotel. This is early May. There is no soundproofing. You hear people coming and going at all hours and our room was right next to the maids cupboard and it felt like they were in our room. Parts of the room are just old and tired and the double rooms are supposed to be redecorated so I would hate to see an economy room. The staff here are ok and some are nice but in general I wouldn’t say friendly. Some are rude, our maid in particular. Id suggest to book a high level room, take ear plugs but don’t visit in early May.

The location is great, just a short walk from town and next to the bus station. The grounds are lovely and so is the pool area

Stayed in May 2025

The room was very hot, hot like an oven. The hotel shut down the air conditioning system. They did not provide fans. We couldn’t sleep until the temperature dropped at midnight.

The views of the hotel is very good. Breakfast was good.

Stayed in May 2025

Nothing

Great location. Staff were really helpful and friendly. Only wish we had stayed for longer!

Stayed in May 2025

Finding the entrance is a bit tricky. We drove passed the entrance once. It shares an entrance from main road with a bus station. You just needs to drive straight up, to a public car park behind the bus station.

Overall the place is okay. Walking distance to major attractions. Breakfast choices are great. Securedcar park is provided with fees near by.

Stayed in April 2025

The property facilities are "dated". Bathroom is clean but tiles, shower area and vanities are dated fixtures. Bed is super comfortable. Also, for those with mobility concerns, FYI, there is some walking (inclined and stairs) to get to the property elevator and out of the hotel to City center.

When checking in, hopefully you'll find Jessica as she is amazing. She's kind, efficient and super helpful! Buffet breakfast is great too! Offers several breakfast options and excellent seating with sea views! If there, find Antonella and she will greet you with a smile and ask you what you need to make your breakfast a good experience! She is always smiling and has very positive kind attitude! Location is next to the Taormina bus terminal and offers several day Interbus buses to different nearby cities. It is also about 10 minutes walk from the hotel to Taormina center where you'll find piazzas, churches, shops, restaurants, never ending alleys, main city center street had plenty of pizzerias, restaurants, gelato shops and pastry and cafe shops!

Stayed in May 2025

Helpful staff (most), beautiful building and well kept, nice food and the lovely free “Wellness” centre.

Stayed in April 2025

The beds could have more comfortable bed linen such as a duvet. The breakfast is ok but hot food limited and not great. Overall the hotel feels a little dated but this is made up for by the location and beautiful outside space.

Location is perfect being close to the town and the bus terminal. Loved the grounds of the hotel which have beautiful views of the sea and surrounding area. Pool area is lovely with plenty of sun beds.

Stayed in April 2025

Pool perfectly ok for adult swimmers but pool deep with no shallow end,so not really appropriate for younger children.Lots of steps/fairly steep climb from car park to hotel lobby/check-in despite there being small lifts available to help. Rooms a little dated etc but nevertheless comfortable and clean.

Location fantastic,staff friendly and very helpful.We had an upgraded room when checking in, with balcony and sea view which was very nice,and made the hotel stay special.Breakfast very good with a good choice of foods and beverages.Pool very clean and a decent size for a good swim.All in all a great weeks stay,and I can recommend this hotel for a memorable trip to Taormina.

Stayed in April 2025

Walls were a bit thin so you could hear a lot, but not so bad that you couldn't sleep

Staff were very helpful with the recommendations and very welcoming

Stayed in April 2025

We were located at palazzo Katerina which is fin e but needs some minor adjustments.

Breakfast is super with waitress Antonella being helpful and efficient. Location is really good and this will surely make me have another visit to this Hotel

Stayed in April 2025

If you like to travel vintage style and love the 90s then it`s a place for you :) This place looks like frozen in time since the 90s.

Location is really good.

Stayed in March 2025

The hotel was clean and the rooms were clean every day. My daughter and I, loved the staff. Not only were they always ready to help us but I loved how warm they were towards my daughter. She particularly bonded with Giuseppe. A new grandfather figure for her. T

Stayed in April 2025

The rooms are a bit dated, and staff should care more about customers and their needs. Nobody is asking you during the stay if there is anything you need, what they can do to make your stay better. Antonella was the only person there who had a smile on her face all the time and was happy to help with anything. Sicillian night was not what we expected. Is just a normal dinner, and after three musicians are waiting for you on the bar. Is not a traditional night, and this is what we expected after we did some in different other countries. Don't expect, for example, to have one like in Greece as you will be really disappointed.

The hotel position is amazing, so close to everything - bus station, town center. The view from the hotel is breathtaking indeed. The garden is well maintained and so clean everywhere.

Stayed in April 2025

Hotel is just a bit tired. Reception and corridors are 2* at best.... Rooms are good size and clean.

Outside space, staff are awesome, convenience for Corso Umberto. Awesome value for money.

Stayed in April 2025

Be aware that getting to Taormina can be challenging. We hired a car, which made it easier, but driving there is quite an adrenaline rush. The hotel doesn't have its own parking, so we paid €20 per day for partner parking, which was difficult to find. The hotel employees were very helpful and made our stay more enjoyable. The hotel itself is nice and spacious. We stayed in a room outside the main building. The breakfast is great, with a wide variety of options.

Stayed in April 2025

Loved the grounds, the breakfast was good and its short walk to the centre. Would be great to have some hot tubs.

Stayed in April 2025

Noise

Good breakfast. Friendly staff . Very clean

Stayed in April 2025

The jacuzzi didn't work

Everything and everyone. all staff were very friendly, the housekeepers kept our room clean. At the breakfast time all the waiters were helpful especially Antonella and Danielle, they are the only two people with the biggest smiles 😁 This hotel is located in a great location! I managed to watch the sunrise one of the days and it was amazig

Stayed in April 2025

Friendly staff, breakfast it was so beautiful,, clean, tea and coffee are available in the room. The location is perfect, I recommend it. Great garden.

Stayed in April 2025

The location is perfect, we were there in 2012 and the place is the same. No renovations , upgrades have been made

The breakfast was excellent.

Stayed in March 2025

Nice view / breakfast is very good, plenty of choices.

Stayed in March 2025