Had issues with flies and misquotes in our room.

Eggs were cold. Server sneezed in his hands and continued working. Terrible coffee. Very noisy from renovations.

Stayed in October 2024

Spacious room Good breakfast with many options

Stayed in July 2024

Staff from the reception are not welcoming. I also work in a hotel and I was surprised that the guy who received us when we checked in did not seem to welcome us wholeheartedly, that day of July 17, 2024, 14:00. I am so disappointed, we’re so tired from our long journey and he seemed he didn’t want to work or accept any guest. I know that maybe he was tired but please we paid for the service, can you please do your job well?

The rooms are clean and comfortable. I like that it had a swimming pool.

Stayed in July 2024

Bathrooms could be modernised.

One night stay on our drive down to Calabria. A bit tired design, but very functional and very clean. Convenient location.

Stayed in July 2024

We had some issues during the stay but not worth mentioning. The staff from reception were not very helpful (with exception of one really nice guy, but don’t remember his name, work during the day). Staff from the restaurant and the guy from the bar were really nice!!

Good location if you have a car and wish to visit Naples, Pompeii, Amalfi coast… They also offer parking, 8€ a day (trip on May 2024).

Stayed in May 2024

Air-conditioning wasn't working for the hotel, perhaps they don't use it until later on the year but the room was uncomfortable hot. Had to leave window open, some noise but we weren't directly next to a road.

Breakfast was very nice and fresh. Comfortable bed,

Stayed in April 2024

RAS

RAS

Stayed in April 2024

RAS

RAS

Stayed in April 2024

Unfortunately the hotel lost its water supply just after breakfast on the day we were there

Staff were very friendly and helpful

Stayed in November 2023

Thé location is far away from Naples .

It was clean.

Stayed in August 2023

No air conditioning in room, breakfast little better than less expensive places.

Room was a good size, beds were comfortable, secure parking, great view of Vesuvius from our room. Quite opulent decor everywhere.

Stayed in May 2023

Walls were thin and we could hear everyone coming off the elevator

Onsite parking was a benefit as so many places in Italy don't have parking.

Stayed in May 2023

While parking was free, we were told that it was recommended to stay in a special paid parking, because parking outside they could not guarantee the "safety" of our car... that felt a bit coercive. Second, the rooms were a bit shabby and in need of a little renovation - wallpaper was peeling off, some sockets were loose, towel racks bent and useless. Third, you cannot control the heating from the room - the air condition control panel does not work. We had to ask the reception to switch it on from there and then there was no way to switch it off except to call them. Finally, going back into our room after dinner, the room smelled like somebody smoked in there - the smell seemed to come from the air conditioner in the room . The hotel clerk told us the smell came from "outside" and did not help at all.

Good location outside of town and about 20 minutes drive from the airport, plenty of restaurants nearby. The rooms were large and clean and comfortable.

Stayed in April 2023

Location. It is on a sort of ind

Very clean, staff was great.

Stayed in December 2022

The hotel was an easy location on our way to the south from Naples airport to stay there for one. Parking available and really good breakfast with good service.

Stayed in December 2022

the air con facility outside was so loud , couldn’t sleep well

the staff on the reception especially in the day are super nice and friendly , helpful.

Stayed in December 2022

The view from the room on the wall, no wifi in the room, the underground parking used not only for the guests

The renovated rooms are good, it is underground parking included (if you find a place), friendly stuff, in-house restaurant

Stayed in July 2022

sink didn't work

Stayed in August 2022

Air conditioning probably needed to be updated.

The waiting staff were very friendly and nothing was too much trouble

Stayed in August 2022

Riception Mr. Donato rejected me when I asked for 2 double bed rooms. I am a regular client of this hotel. I knew there were rooms available so I didn't book any but, when I arrived at the hotel he said there is NO Room available! Then I booked 2 rooms via booking.com and he had no way to refuse 😂

Fantastic restaurant. Very good breakfast. Nice design. Clean.

Stayed in May 2022

Nothing

Silenced place and beautiful and chic hotel

Stayed in January 2025

Eccellente, camere super pulite!! Staff super cordiale

Stayed in September 2024

Maybe the surrounding it’s not very nice

We enjoy the pool , and the room it’s very comfortable.

Stayed in July 2024

We cought the nightguard in the parking on camera our first night. He was urinating on the car parked next to our car. That is totally unacceptable and should never happen. We noticed it a couple of days later and showed the video for the receptionist who got the manager there to see the video as well. He didn't say so much to us more than that he was sorry and went away. The receptionist called us and told us that the guard was sent away and was never allowed to work for them again. We got the garageparking for free. They have ongoing renovation on the front of the hotel so we couldn't use the balcony and had the curtains cover the windows alla day. They started to work every morning at 8 am. No one told us about that before we book and we haven't git any answers from Booking.com about it. Never ever this hotel again! I will contact Best Western about out stay there. There are so many other hotels in and around Naples. Choose one of them instead!

I liked the free parking in font of the hotel. They have a garage but our car couldn't get down there so they let us park in another garage instead across the street.

Stayed in June 2024